10/10 Exceptional
29 Nov 2024
A safe refuge in a chaotic island
The stay was very lovely compared to the surrounding parts of Zanzibar. You sometimes forgot there was a world outside the resort. The staff was very respectful and helpful. Grisham in particular was very professional, reliable, well-spoken with English, and was able to meet all our requests (including having breakfast made earlier than normal for our flight) with a smile. The food was good, and BiBi's restaurant is a short drive away if you desire something else.
FOR UPPER MANAGEMENT:
The executive suite was extremely spacious, but the fridge didn't open or seem to be on for us. The whole toilet tips over if you lean to the left, and the bidet pressure is WAY too strong. The shower stall leaks water, and it would be nice to have an actual dinner table since the room has the space.
Lastly, give Grisham a PROMOTION! That man made our experience 10x better than it would've been without his help. If ever in Zanzibar again, i would stay here knowing I'd be in good hands!
Terence
Terence, 2-night trip
Verified Hotels.com guest review