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The Westin Cozumel

4.5 star property
Zona Hotelera Norte beachfront resort with spa, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Cozumel

Outdoor banquet area
Exterior detail
Lobby
Outdoor treatment area, sauna, steam room, body treatments, body wraps
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is ฿7,642
฿9,383 total
includes taxes & fees
4 Jan - 5 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds, Balcony (Balcony)

Classic Room, 2 Queen Beds, Balcony (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Queen Beds, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony (Balcony)

Classic Room, 1 King Bed, Balcony (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Balcony (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout curtains
Shower/bath combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Beach/ocean view

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Beach/ocean view

Presidential Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Beach/ocean view

Junior Suite, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Ceiling fan
Blackout curtains
Shower/bath combination
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Pool
Spa
Pet-friendly
Free parking
9.4 out of 10, Exceptional, (1005)
The price is ฿10,267
฿13,244 total
includes taxes & fees
10 Jan - 11 Jan 2025
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
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About the area

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Maritime Terminal - 6 min drive
  • Benito Juarez Park - 6 min drive
  • Punta Langosta Pier - 6 min drive
  • San Miguel Church - 7 min drive
  • Stingray Beach - 9 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

At The Westin Cozumel, you'll have access to on-site scuba-diving and snorkelling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Cuzamil, one of 2 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 152 units

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Scuba diving
  • Snorkelling

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 51
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 43-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Cuzamil – This restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Las Gaviotas – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Snack – This poolside bar only serves light fare. Open daily.
El Cielo – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 5 – lobby lounge.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 2 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel offer free cancellation for a full refund?
Yes, The Westin Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Cozumel?
Yes, there's an outdoor pool.
Are pets allowed at The Westin Cozumel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at The Westin Cozumel?
Yes, there's free self parking.
What are the check-in and check-out times at The Westin Cozumel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Westin Cozumel and nearby?
Have fun with on-site activities such as snorkelling and scuba-diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Cozumel also has 2 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near The Westin Cozumel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine.
What's the area around The Westin Cozumel like?
The Westin Cozumel is in Zona Hotelera Norte. Popular attractions include Punta Langosta Pier, which is 6 minutes away by car.

The Westin Cozumel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Westin Cozumel we will be back!
We completely enjoyed our stay at the Westin Cozumel! The room was very comfortable and the view of the water from our 9th floor balcony was fabulous! The grounds and beach were lovely. We enjoyed both pools and there were plenty of lawnchairs. The service around the hotel was fantastic, everyone was happy helpful and accomodating! Shout out to Randy and Maria - such great staff! We plan to return soon.
Tammy, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, with its own private cove and beach with good snorkeling just off the beach. Nice pool too and the fine dining restaurant seemed good, though we only ate there once. The free breakfast option is a pretty good choice, with the restaurant for that right on the water. Nice rooms that all face the ocean. Would definitely stay here again.
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dominic, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best beach for snorkeling | Close to airport
I first booked 3 nights and then another 4 nights because we loved the position of the hotel. We visited a few other hotels while we were to compare and found the Westin Cozumel best suited for our needs as a couple. The beach area is perfect and the restaurant right on the waters edge offers a great buffet breakfast. The staff were all very friendly and the room was cleaned nicely everyday. Pro dive operate from here also if you into scuba diving which I am. There are also canoes to use and the house reef is great for snorkeling. Mask and snorkel is provided. Fiesta car rental are also at the hotel should you need a vehicle which I recommend if you want to cruise around the island. Check out my drone footage of the hotel on instagram @dominicsymesusa
Dominic, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was great, especially Vicky! Rooms are nice. Areas were clean, food was good to great! Pool area needs a little masonry work but overall not bad!
Glenn, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is excellent. We have been here several times and it is definitely our favorite place to stay on the island. It is clean and quite and the beds are FANTASTIC! It always smells great too. The staff knows you by name on the second day. The meals are very good. Margarita is our favorite staff member. She is always smiling and is very friendly. We will be back!!
Sheryl Hope, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Super friendly staff, they were very receptive to our needs. In addition we had farewell cake in the last meal at the restaurant. You can't go wrong with this one.
Herlindo, 4-night family trip
Verified Expedia guest review

8/10 Very good

joseph, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Alexey, 7-night trip
Verified Expedia guest review

6/10 Good

Quiet place to use the pools and get some snorkeling. Food options grow old within the week.
Shailesh, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Jonathan Andrew, 8-night trip
Verified Expedia guest review

6/10 Good

Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfection
This place ia now my Cozumel go to.
Randell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kiyoshi, 6-night trip
Verified Expedia guest review

8/10 Very good

Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
Marlise, 7-night romance trip
Verified Expedia guest review

8/10 Very good

HIDROILIO, 4-night trip
Verified CheapTickets guest review

4/10 Fair

Stay Elsewhere
Pros: Nice beach with snorkeling ability Cons: Lacks entertainment, service delays (there were only two other people in the restaurant and took almost an hour to get our food) and good luck with ordering room service (takes 2 hours), room was cleaned once during our stay which left us with no towels, towel shortages, not enough beach umbrellas, and food quality is not the greatest for the high prices charged.
Bernadette, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALAIN, 2-night trip
Verified Hotels.com guest review

6/10 Good

Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
Jackie, 9-night trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful. Needed to change the menu up a bit, but overall food was good though. Facility was clean.
Angela, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

ALAIN, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Great hotel.. excellent service
Hotel looks big but is not .. perfect place if you want a kind of quiet hotel… service is super good with small private beach but enough and nice.. all people at the front desk are very friendly and helpful.. very clean .. service at the restaurants are unique, everyone friendly, best Omelettes are made by Cinthia and Diana is the best at the restaurant close to the beach.. if you want a good service in the pool area and the beach Alexander and Vicky are THE BEST !! I wish the pools stay available longer.. Fully recommended hotel
ALAIN, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dawn, 4-night trip
Verified Expedia guest review

6/10 Good

The Westin is a nice property and most of the staff are amazing. What isn’t amazing is the menu, it never changes. They have you eat inside one night and the next night the outside restaurant, however the menu doesn’t change at either location. When you stay for 10 days that’s a big issue. One of our friends was extremely ill after eating one night. They also have a checkout time of 11am and will not let you stay to eat lunch without paying $$. We have been coming to Cozumel for 20 years and have never had that happen. The snorkeling is great but I can snorkel by and stay somewhere else.
Tina L, 9-night family trip
Verified Expedia guest review