2/10 Poor
21 Jul 2018
This is not 4star, 2 star at best
Not a good experience unfortunately, the room was well below expectations, and badly in need of a lot of repairs, which it would be very difficult to believe that the management were unaware of, wires exposed in the bathroom, fittings broken in the room, the balcony shutters were stuck , the balcony door was broken, and the handle came out of the door, we checked out of this hotel but only after making complaints, the managers attitude was appalling, he couldn’t give a damn and it was clear that complaints were regular and not dealt with, this hotel should not be rated 4 star!!!!! I felt very annoyed that we still had to pay full price for a rubbish room !! 😠
marie
marie, 4-night trip
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