2/10 Poor
21 Mar 2024
People went through are things
People went through are things and so we didn't enjoy the stay. When I called hotels.com they told me they had to verify with the hotel that this happen. they wanted me to confront the hotel and after an hour on hold with hotels.com they hung up on me and then when I talked to the staff and told them. they end up checking the cameras and told me they would send me the clip and refund me, but they only refunded me half as i wanted a refund for the whole stay as i don't want to pay for my stuff to be gone through.
Verified traveller
4-night trip