Yunus Emre Mahallesi Kayak Tesisleri, Kümeevler No 2/2 25.100, Erzurum, 25070
What's nearby
Palandöken Mountain - 10 min walk
Ataturk University - 5 min drive
Rüstem Pasha Caravanserai - 6 min drive
Çifte Minareli Medrese - 6 min drive
Abdurrahman Gazi Tomb - 11 min drive
Getting around
Erzurum (ERZ) - 26 min drive
Palandoken Station - 22 min drive
Airport shuttle (surcharge)
Free ski shuttle
Restaurants
Cafe-25 Kahvaltı - 4 min drive
Palandöken Cafe - 2 min walk
Fanus Cafe Erzurum - 20 min walk
Yıldızların Altında - 2 min drive
Polat Erzurum Resort Hotel Mola Cafe - 3 min walk
About this property
Sway Hotels
Featuring a free ski shuttle, Sway Hotels is a great choice for your ski holiday in Erzurum. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body treatments or manicures and pedicures. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a sauna.
Languages
English, Turkish
At a glance
Hotel size
181 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Off-site
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
3 bars/lounges
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Playground
What to do
Pool table
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
An indoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Accessibility
Lift
Ski
Free ski shuttle
Skiing nearby
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Heating
Minibar
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Sway Spa has 12 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Dining
X Bar – On-site bar.
Lobby Bar – On-site bar. Open daily.
Aprés Ski Bar – On-site bar. Open daily.
Ana Restaurant – On-site restaurant. Open daily.
Orient Dine – On-site fine-dining restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TRY 60 for adults and TRY 60 for children
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Sway Hotels Hotel Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel Erzurum
Frequently asked questions
Is there a pool at Sway Hotels?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Sway Hotels?
Sorry, pets aren't allowed.
Is parking offered on site at Sway Hotels?
Yes, there's free self parking.
Is an airport shuttle service offered by Sway Hotels?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sway Hotels?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sway Hotels and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sway Hotels also has 3 bars, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Sway Hotels?
Yes, there are 2 on-site restaurants.
What's the area around Sway Hotels like?
Sway Hotels is in Palandöken, a short 10-minute walk from Palandöken Mountain.
Sway Hotels Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Feb 2023
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Igor
Igor, 5-night family trip
Verified Expedia guest review
8/10 Very good
17 Feb 2023
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Evgeniia
Verified Expedia guest review
10/10 Exceptional
22 Nov 2021
Sway hotel feedback
It was amazing
esmaeil
esmaeil, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2019
Ski hotel that is good in the off season
We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Kent
Kent, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
2 Sep 2018
Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
Alex
Alex, 1-night trip
Verified Expedia guest review
6/10 Good
5 Apr 2017
Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.
Hamid
Verified Hotels.com guest review
10/10 Exceptional
29 Jan 2024
baris
baris, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2023
Melisa
Melisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2023
Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Yücel Hasan
Yücel Hasan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2022
can
can, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2021
TOKTAMIS
TOKTAMIS, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 Nov 2021
Tem tudo para ser 5* mas falta serviço restauração
O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Sandra
Sandra, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2019
Rıdvan bey e teşekkür ederiz.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2019
Kayak keyfi
Verified traveller
3-night romance trip
Verified Hotels.com guest review
6/10 Good
20 Feb 2019
CETIN
CETIN, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Jan 2019
Sway Hotel Tecrübesi
Otelin artıları:
-Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü.
Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
NAIL YAGIZ
NAIL YAGIZ, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2018
Avrupa’dan ailece seyahat etik!
Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Yalcin
Yalcin, 6-night family trip
Verified Hotels.com guest review
6/10 Good
12 Nov 2018
Sway de bir gece
Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Ahmet
Ahmet, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2018
Mehmet
Mehmet, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jun 2018
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Apr 2018
Palandoken seyahatimiz
Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi
ABDULLAH
Verified Hotels.com guest review
6/10 Good
7 Dec 2017
Çalışanlar dışındaki her şey iyiydi.
Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.