Aura Tachibana puts you within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include a terrace and a garden. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
45 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
Guests are requested to contact the property in advance for Yukata and amenity selections.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
On-site parking is limited
Transfers
Free train station shuttle
Other information
Smoke-free property
Property amenities
Food and drink
2 restaurants
Bar/lounge
Water dispenser
What to do
Hot springs
Working away
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
Kaze no Yakata – On-site restaurant.
Mori no Yakata – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Late check-in between 10:00 AM and 11:00 AM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Aura Tachibana Inn Hakone
Aura Tachibana Inn
Aura Tachibana Hakone
Aura Tachibana
Aura Tachibana Hotel Hakone-Machi
Aura Tachibana Hotel Hakone
Aura Tachibana Hotel
Aura Tachibana Hotel
Aura Tachibana Hakone
Aura Tachibana Hotel Hakone
Frequently asked questions
Are pets allowed at Aura Tachibana?
Sorry, pets aren't allowed.
Is parking offered on site at Aura Tachibana?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Aura Tachibana?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Aura Tachibana and nearby?
On-site recreation at Aura Tachibana includes hot springs. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Aura Tachibana?
Yes, there are 2 on-site restaurants.
What's the area around Aura Tachibana like?
Aura Tachibana is a short 9-minute walk from Hakone Yumoto Station and 18 minutes' walk from Tenzan Onsen.
Aura Tachibana Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Nov 2024
Fabulous authentic Japanese food beautifully presented on the plate and by the staff.
Very quiet
Lovely public onsen experience
Emma
Emma, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Tina
Tina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Best stay!
Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Hany
Hany, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
Amazing service
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Janna
Janna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
PaHua
PaHua, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2024
Le personnel a ete super agreable
la chambre aurait besoin d un petit coup de fraicheur , vieillissant
la chambre est tres spacieuse la plus grande que l on est eut
le repas est fantastic, vous pouvez demander un petit dejeuner un peu plus europeen si vous n avez pas envie de poisson cru
tout le personnel est juste exceptionnel
delphine
delphine, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 Jul 2024
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Apr 2024
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Susan Khinh
Susan Khinh, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Apr 2024
Excellent staff and service
Amanda
Amanda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.
Xuan-My
Xuan-My, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Mar 2024
Yat h
Yat h, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Mar 2024
Dayana
Dayana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Dec 2023
Wilson
Wilson, 2-night family trip
Verified Expedia guest review
4/10 Fair
28 Nov 2023
Extremely expensive for a dated property, the staff were very unfriendly, unable to book dinner on day of arrival and the bar is only open for 2 hours on e evening.
Christopher
Christopher, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2023
dominique
dominique, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Oct 2023
The room and staffs are super nice, however the food included was average. But definitely a nice place to stay for onsen
Tsz Yeung
Tsz Yeung, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Oct 2023
Had a great stay. Was well kept and clean.
Luke
Luke, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2023
The staff are very helpful and friendly, dinner and breakfast was great. The private room onsen was amazing which is reccomended for first timers or people who just too shy to go to the public bath.
Cheuk Wah
Cheuk Wah, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Jun 2023
I wish I had known the town closes down early and the hotel restaurant actually serves great dinner. That should have been mentioned on the website.
The other thing is the transportation to the hotel could be communicated better as Google is not doing a good job is this case.
But all and all a great hotel stay.
Hung
Hung, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2023
Everything were to our satisfaction
Kevin
Kevin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2023
Duane
Duane, 2-night trip
Verified Expedia guest review
8/10 Very good
21 May 2023
The price was pricy but I love it. I loved that we were able to have free dinner and breaksfast. Unfortunately, we were not able to have breakfast because we had to leave early morning. I would love to stay at your facility again!!
Meena
Meena, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 May 2023
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.