Issaquena Heights Boutique Hotel

3.5 star property
Knysna hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Issaquena Heights Boutique Hotel

View from property
Premium bedding, memory-foam beds, in-room safe, individually decorated
Exterior
Superior Room, Lagoon View | Lake view
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Spa services
  • Conference centre
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Wedding services
  • Limited hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double or Twin Room (Manor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Memory foam bed
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, Lagoon View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Memory foam bed
  • 50 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room (Manor)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
4 Bosbou Street Upper Central, Thesen Hill, Knysna, Western Cape, 6571

What's nearby

  • Knysna Waterfront - 16 min walk
  • Knysna Quays - 16 min walk
  • Knysna Lagoon - 20 min walk
  • Thesen Island - 3 min drive
  • Featherbed Nature Reserve - 19 min drive

Getting around

  • Plettenberg Bay (PBZ) - 33 min drive
  • George (GRJ) - 58 min drive

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪Snobs Coffee - ‬7 min walk
  • ‪African Bean - ‬10 min walk
  • ‪Persello's - ‬7 min walk
  • ‪Lunar Cafe - ‬10 min walk

About this property

Issaquena Heights Boutique Hotel

When visiting Knysna, Issaquena Heights Boutique Hotel is a great choice to consider. You can grab a bite to eat at the restaurant, or indulge in massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a terrace are other highlights.

Languages

Afrikaans, English

At a glance

Hotel size

  • 17 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 7 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Conference centre

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1920
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately ZAR 150 for adults and ZAR 150 for children
  • Late check-in between 7:00 PM and 9:00 PM can be arranged for an extra charge of ZAR 250

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the swimming pool, and guests under 6 years old are only allowed in the swimming pool with adult supervision

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests who check in must have the same name as that of the credit card used to make the booking.

Also known as

Madison Manor Boutique Hotel Knysna
Madison Manor Boutique Knysna
Madison Manor Boutique Hotel
Issaquena Heights Hotel Knysna
Issaquena Heights Boutique Hotel Hotel
Issaquena Heights Boutique Hotel Knysna
Issaquena Heights Boutique Hotel Hotel Knysna

Frequently asked questions

Does Issaquena Heights Boutique Hotel offer free cancellation for a full refund?
Yes, Issaquena Heights Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Issaquena Heights Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Issaquena Heights Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Issaquena Heights Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Issaquena Heights Boutique Hotel?
Check-in start time: 2 PM; check-in end time: 7 PM. Check-out time is 10 AM.
What is there to do at Issaquena Heights Boutique Hotel and nearby?
Issaquena Heights Boutique Hotel has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near Issaquena Heights Boutique Hotel?
Yes, there's an on-site restaurant.
Does Issaquena Heights Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Issaquena Heights Boutique Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Issaquena Heights Boutique Hotel like?
Issaquena Heights Boutique Hotel is a short 16-minute walk from Knysna Waterfront and 16 minutes' walk from Knysna Quays.

Issaquena Heights Boutique Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

The view over Knysna was excellent. The room was up to standard and clean. Staff pleasant. That’s where it ends. The dining was poor. A number of items on the menu not available. Breakfast average at best. Overpriced.
Kim, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Dietmar, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Michele, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Nice hotel, friendly staff. Rooms are comfortable. It’s in at the top of the hill overlooking Knysna and not walkable. Not much in Knysa except the waterfront. It’s an overprice place for food and not much to see. The hotel was nice but I would stay in Plettenberg Bay instead.
Lorraine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hussein, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stay here, you won't be disappointed!!
A great hotel! Rooms were spacious and clean. The pool area was gorgeous with the most spectacular view! A bit far from town but they do offer a shuttle. Because the hotel was so beautiful, we decided to eat in the restaurant there instead of the town and was so glad that we did! The service was amazing and the food delicious! A big thank you to Elrico who went above and beyond to make our stay most memorable!
Ellen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely a boutique hotel, lovely furnishings . big comfortable room. Excellent breakfast nice friendly staff. stunning location worth staying more than one night . We stayed 5 . Slight problem with the Wi-Fi, but was fixed very fast. Assistant manager Enrico & reservation manager Jennifer were very help full and attentive , as were the dining room staff
Martin, 5-night romance trip
Verified Ebookers guest review

8/10 Very good

Quiet hotel with excellent views!
Lovely place with excellent view over Knysna - staff very efficient and courteous. Little bit disappointed with breakfast - convoluted; coffee or juice both not both and one coffee - pay extra to refill. No replenishing of water in the room - slight feeling of money pinching.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb Issaquena
Amazing place. Great service, great rooms, great facilities and great views.
Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The bed was amazing, and the breakfast was delicious. Very helpful with things to do in the area too. Thank you!!
Rochelle, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Heaven on earth
Thanks for a pleasant stay. The view was wonder full. The rooms were beautifull, especially the antiques. Just love everything, Koi fishes, breakfast, supper, the quietness and Nala the friendly Labby.
HH, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
This is a nice hotel which is full of antiques. The rooms are done out nicely. The hotel is currently under some maintenance work due to the recent fires but is lucky to still be standing as the house next door was completely destroyed. My only complaint would be the noise of the air conditioning. Having turned off ours and the fridge as the made too much noise, I was still awoken by some other ac despite being the only guests (as it was put of season) and I was wearing earplugs. Breakfast is very good and staff are friendly and helpful.
Tracy, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quality stay
I had an amazing stay at this hotel. The service is superb and the staff is very helpful and friendly. The room was nicely decorated and spacious. I would highly recommend this hotel for the location, staff, beautiful views from the pool area and spacious room.
Zimkhitha, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

VERY nice hotel and VERY nice personnel.
Very pleasant place and all is perfect. The bed was very confortable and it was a quiet place.
Verified Expedia guest review

10/10 Exceptional

Comfortable, quiet hotel with a lovely view
We were welcomed by the owner and the manager and taken to a very nice first floor room with a spacious balcony overlooking the lagoon at Knysna. The room was well-appointed, the bed very comfortable and the facilities just perfect for a long weekend stay. I was unwell for a few days so was able to rest in peace. Breakfasts are served in a separate building and the chef could not do enough to ensure that breakfasts were enjoyable and freshly prepared.
Verified Expedia guest review

10/10 Exceptional

Highly recommend.
This hotel was stunning. From the service, views to the styling of the rooms. We had a big claw foot bath in our room which was big enough for two people. The honesty bar was fun and the DIY soft serve and popcorn was a fun novelty. Definitely recommend.
Verified Hotels.com guest review

10/10 Exceptional

A fantastic B&B with views to die for
The host, Nan, and her team were extremely welcoming, helpful and informative and went out of their way to make our stay an enjoyable experience. It has only been open for less than a year and we think that Madison Manor is a fantastic B&B with outstanding views and service. We felt secure, there was plenty of parking and we used taxis to enjoy restaurants in the area rather than walk the hill!
Verified Hotels.com guest review

10/10 Exceptional

Perfect staff Amazing people
Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hyggelig og pent hotell med fantastisk utsikt. Veldig god mat og service
Elin, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

tim, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Café da manhã muito bom, bar da Piscina com vinhos ótimos. Quarto e Statf bons!!
Camila, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Super Lage und unglaublich netter Service
Wir hatten eine Übernachtung gebucht. Unglaublich netter und familiärer Service. Haben wie so bisher noch nirgendwo erlebt. Die Herrin des Hauses hat uns zum Schluss sogar noch eine Alternativroute für den Rückweg ausgearbeitet. Unglaublich freundlich. Wir kommen wieder. Zudem hat das Hotel eine super Lage mit direktem Blick auf die Lagune von Knysna und nur eine kleine Anzahl an Zimmern, was den Aufenthalt nochmals angenehmer macht. Die Einrichtung ist sehr geschmackvoll. Teilweise erinnert es an ein Museum. Wirklich klasse!
Marc, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ótimo hotel em Knysna
Certamente um dos melhores hotéis em que já me hospedei. Tudo foi espetacular.
Verified Hotels.com guest review

10/10 Exceptional

Knysna overview
We had a fantastic week in Knysna as the central point for our daily activities nearby. Location is on a hill but with a fabulous view. Walking down no problem and taxi always available when returning in evenings.
Hasse, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sehr schöne Aussicht über Knysna
Die Lage des Hotels ist super...schön ruhig mit einer wundervollen Aussicht aber nicht all zu fern von Restaurants und shopping Möglichkeiten.
3-night trip
Verified Expedia guest review