45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
What's nearby
Montjoly Beach - 3 min drive - 1.9 km
Cayenne Hospital - 4 min drive - 2.9 km
Musée Alexandre-Franconie - 6 min drive - 4.0 km
Place des Palmistes - 6 min drive - 4.0 km
Place Des Amandiers - 6 min drive - 4.2 km
Getting around
Cayenne (CAY-Cayenne - Félix Eboué) - 27 min drive
Restaurants
McDonald's - 5 min drive
La Brasserie Royale - 1 min walk
Kfc - 8 min drive
McDonald's - 9 min drive
Les Palmistes - 6 min drive
About this property
Mercure Cayenne Royal Amazonia Hotel
Enjoy your visit to Cayenne with a stay at Mercure Cayenne Royal Amazonia Hotel. Guests can visit the spa to be pampered with massages, body wraps or facials, and La Brasserie Royale, one of 2 restaurants, serves local cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar and a fitness centre.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
134 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 6:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Playground
What to do
Beach nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Dining
La Brasserie Royale – This brasserie specialises in local cuisine and serves lunch and dinner.
Royal Sushi – This sushi bar specialises in sushi and only serves dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number FR93602036444
Also known as
Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne
Frequently asked questions
Does Mercure Cayenne Royal Amazonia Hotel offer free cancellation for a full refund?
Yes, Mercure Cayenne Royal Amazonia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Cayenne Royal Amazonia Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Cayenne Royal Amazonia Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mercure Cayenne Royal Amazonia Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Cayenne Royal Amazonia Hotel?
You can check in starting at 6:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Mercure Cayenne Royal Amazonia Hotel and nearby?
Mercure Cayenne Royal Amazonia Hotel has a spa and an outdoor pool, as well as a Turkish bath and a garden.
Are there restaurants at or near Mercure Cayenne Royal Amazonia Hotel?
Yes, there are 2 on-site restaurants, featuring local cuisine.
Mercure Cayenne Royal Amazonia Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
28 Mar 2024
John
John, 1-night trip
Verified Expedia guest review
6/10 Good
5 Mar 2024
Gabrielle
Gabrielle, 3-night trip
Verified Expedia guest review
6/10 Good
16 Jan 2024
Marcus
Marcus, 6-night trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2023
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Prabhjot
Prabhjot, 1-night business trip
Verified Expedia guest review
8/10 Very good
6 Sep 2023
Charles H
Charles H, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2021
cedric
cedric, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 May 2017
Great hotel in French Guyane
Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)
Verified traveller
Verified Hotels.com guest review
6/10 Good
17 Feb 2017
Clean but spotty amenities
The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.
Everett
Verified Hotels.com guest review
8/10 Very good
20 Dec 2024
Ludovic
Ludovic, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Gaetan
Gaetan, 4-night trip
Verified Hotels.com guest review
6/10 Good
27 Oct 2024
Florian
Florian, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Frédéric
Frédéric, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
13 Oct 2024
thierry
thierry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 Aug 2024
Plateaux repas sale à même le sol dans le couloir
C’est fort désagréable
Romuald
Romuald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
Raphaël
Raphaël, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Jun 2024
Georges
Georges, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Jun 2024
Thierry
Thierry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 May 2024
Hôtel propre et digne d'un 4 étoiles.
Le personnel est à l'écoute et prend soin de ses clients.
Je recommande vivement et je reviendrai.
Jacques Patrick
Jacques Patrick, 11-night business trip
Verified Hotels.com guest review
8/10 Very good
12 Apr 2024
Sébastien
Sébastien, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Apr 2024
cda affaires
Hotel bien personnel attentif
ensemble de l'hôtel bien
La Brasserie pourrais etre mieux
Le Sushi tres bien
je retourne
Verified traveller
7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Mar 2024
Miguel
Miguel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2024
Très bonne hôtel, super piscine, le personnel au top. Suggestions manque de poisons au petit déjeuner et de sans gluten.