Arrived at 11.30am. This is a condo resort so no front desk as such. The office is on the right hand side of the entrance through some glass doors. The check in time was 2pm, so I knew some waiting was going to happen. The women in the office very kindly let us leave our bags in her office, so we could go out and get a bite to eat, she said she will get the room ready as soon as possible.
Came back at 1pm and the room was ready. The room was very clean, and an ideal location literally 10 steps from the children's play area.
Basic cooking utensils, microwave, kettle, coffee and tea provided. 4 large towels in the bathroom. No daily cleaning provided, but was possible by just calling the lady in the office. 500 baht taken for the cleaning charge. Overall I enjoyed my stay here this time, and I highly recommend the room I had, especially if you have small children.
Just a note to say that they have clamped down on issues which the resort was experiencing on my last stay, people using the pool who aren't guests staying at the resort,people getting drunk around the pool area, broken glass in the pool,. 2000 baht fines are in place, I noticed more security guards too Maintenance issues which have been sorted, brand new children's play area, be careful with the blue bucket at the top of the play area when it tips over the amount of water is too much, and has knocked children off their feet These things have nothing to do with the owners of the rooms,they pay a maintenance charge.