Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
Townsville Entertainment & Convention Centre - 14 min walk - 1.2 km
Strand Park - 3 min drive - 1.8 km
Queensland Country Bank Stadium - 3 min drive - 2.3 km
Getting around
Townsville, QLD (TSV) - 15 min drive
Townsville Station - 7 min drive
Restaurants
Cowboys Leagues Club - 6 min walk
Wild Rice Laos & Thai Cuisine - 3 min walk
IMC Steak House - 9 min walk
Molly Malones Irish Pub - 1 min walk
Zambrero Townsville - 3 min walk
About this property
Rambutan Resort
Rambutan Resort features a rooftop terrace and puts you within a 10-minute walk of Magnetic Island Ferry Terminal. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amarti's, which serves barbecue and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a terrace. The pool and helpful staff get great marks from fellow travellers.
Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Height restrictions apply for on-site parking
Other information
Smoke-free property
No alcohol allowed on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
What to do
Beach nearby
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Rooftop terrace
An outdoor pool
Room amenities
Be entertained
50-inch TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Special features
Dining
Amarti's – This restaurant specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Breakage deposit: AUD 100 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 32 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The private guestrooms are serviced every 3 days.
Also known as
Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville
Frequently asked questions
Does Rambutan Resort offer free cancellation for a full refund?
Yes, Rambutan Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rambutan Resort?
Yes, there's an outdoor pool.
Are pets allowed at Rambutan Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Rambutan Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Rambutan Resort?
Check-in start time: 2 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Rambutan Resort and nearby?
Rambutan Resort has 2 bars and an outdoor pool.
Are there restaurants at or near Rambutan Resort?
Yes, Amarti's offers barbecue.
What's the area around Rambutan Resort like?
Rambutan Resort is in the heart of Townsville, a short 8-minute walk from Magnetic Island Ferry Terminal and 7 minutes' walk from The Strand Beach. The local area is walkable and popular for its beaches.
Rambutan Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
18 Dec 2024
Dinah
Dinah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Nov 2024
Not a resort and misleading photos
This place is not a resort in my view it's a pub with rooms. Unfortunately, the rooms are around the bar, so it's noisy until 10 pm midweek. I would not stay here again. The photo of the pool is not accurate. They have airbrushed out all of the rooms that are at the back and the other side of the pool is the pub bar. Misleading and poor advertising at its best.
Penny
Penny, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
25 Oct 2024
Photos really are deceiving, looks like an oasis - it’s an old backpackers with a few new cushions and a couple of prints. Rooms are small and have no power points to use, have to unplug fridge or light to access a free one. Noisy, but that’s location.
Can’t open curtains, as no nets to cover people looking completely inside the room from outside as they walk by your room.
Very basic, and pretty average.
Lindsey
Lindsey, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
AMANNDA
AMANNDA, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Alison
Alison, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 Sep 2024
Good surroundings, very inviting and good options for dining. We had a small room and can get noisy. Bar attendant had the personality of your mother in law and the beer on tap could be colder for NQ
Phillip
Phillip, 1-night romance trip
Verified Wotif guest review
8/10 Very good
3 Sep 2024
I have stayed here a few times. Always been a pleasant stay. The staff are all lovely.
Marci
Marci, 1-night trip
Verified Wotif guest review
8/10 Very good
3 Sep 2024
A fantastic two night stay. Great atmosphere in the restaurant. Very attentive staff. Comfortable room, bar and breakfast area great.
Susi
Susi, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 Aug 2024
The hotel rooms are directly adjacent to the rooftop restaurant, which gets loud and can stay loud very late into the night. Multiple nights we were woken by yelling and people running past our door.
The rooms are small and only suitable for more than one person if they are very close. The bathroom/shower area has no privacy, so we frequently left the room while the other was showering.
There's a small underground parking garage suitable for compact cars. I had a full-size three- row SUV, and scraped the frame a couple times entering and exiting the steep ramp.
Prices are what you would expect for the area. It's a few blocks from the Strand (easy walking) and avoids higher prices. Very close to the ferries to Magnetic Island. Staff are friendly. Food in the restaurants is good. Pool looks nice, although we didn't use it.
Separating the rooms from restaurant parties would go a long way towards making this a hidden gem. A door (even a curtain) would certainly help the privacy issue with the bathroom.
Robert
Robert, 6-night family trip
Verified Expedia guest review
6/10 Good
28 Aug 2024
We stayed at the Rambutan while I was competing in the Duathlon world championships in Townsville. The night before my race, the hotel hosted two parties on their rooftop common area (a bachelorette party and a wedding reception). This area is right by the hotel rooms and we were not informed that either of these events would be taking place in advance. We were initally told there was no space for us to eat at the restaurant that night (which we had planned on for logistical simplicity with my race) and the noise from the partying hosted by the hotel woke me up multiple times after midnight, which was really unfortunate for my races the next day. We let the front desk know upon checkout and they acknowledged that they had received several complaints about the noise and said all they could do was offer us free coffees at the restaurant for the trouble.
At a very minimum I would have expected the hotel to inform us that they would be hosting parties in the common areas that are within earshot of the private rooms. If I had known this was going to be scheduled the night before my race I would have made accommodations elsewhere.
Julia
Julia, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Everything was perfect from when I got there, the staff bent over backwards to help me out if I ever needed anything at all.
Marc
Marc, 1-night business trip
Verified Expedia guest review
6/10 Good
26 Aug 2024
Good location, could do with a lick of paint
Good central location, spacious room and good value for money.
Some noise from bar/pool area outside room, property a bit run down and definitely not 5 star.
Car park difficult to find on road behind property, on a very steep decline which scratched our vehicle.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Aug 2024
Suzanne
Suzanne, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Crystal
Crystal, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Easy and convenient when in Townsville
Alita
Alita, 2-night business trip
Verified Wotif guest review
8/10 Very good
13 Aug 2024
Therese
Therese, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2024
Nice affordable conveniently located
Marzia
Marzia, 2-night business trip
Verified Expedia guest review
2/10 Poor
6 Aug 2024
Townsville must have won the Grand Final on the day we stayed. There were revellers partying till midnight around the rooftop pool and bar three millimetres from our unit door, after which they all moved to the street screaming yelling and vomiting until 4am. Never again.
Gavin
Gavin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Great location clean rooms great service
Michael
Michael, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Gill
Gill, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jul 2024
Built on to an old building, it has some defects, eg lift has potential to break down. Very noisy as nearly all apartments are around pool and bar.
Michael
Michael, 2-night romance trip
Verified Wotif guest review
8/10 Very good
18 Jul 2024
The rooms are quite small, which is why they didn't get an excellent rating. A king sized bed doesn't leave much space when a couple with a suitcase each are occupying the room.
Malcolm
Malcolm, 2-night romance trip
Verified Wotif guest review
6/10 Good
16 Jul 2024
Unfortunately for us as over 80’s. Parking and access was a disaster. A very, very steep drive to the underground parking was beyond me - driving a borrowed car. Extremely steep stairs from the upstairs parking were beyond us - let alone carrying luggage down. The lovely general manager JR or RJ drove and parked the van and helped with luggage