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Hotel Casa Relax

3.0 star property
B&B with outdoor pool, near Clock Tower

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Photo gallery for Hotel Casa Relax

Outdoor pool
Floor plan
Games room
Standard Quadruple Room, 1 Bedroom | In-room safe, blackout curtains, free WiFi
Billiards

Reviews

8.6 out of 10
Excellent
In the heart of Cartagena, Hotel Casa Relax offers a tranquil oasis near Bocagrande Beach. Enjoy continental breakfast, unwind with a book from the library, and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Pet-friendly
  • Parking available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Cable TV service
  • Off-site parking available
The current price is ฿2,744
฿2,745 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

In-room safe, blackout curtains, free WiFi

Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom | In-room safe, blackout curtains, free WiFi

Standard Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
Cable channels
In-room safe
  • 40 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed OR 1 Queen Bed

View all photos for Double Room

Double Room | In-room safe, blackout curtains, free WiFi

Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calle del Pozo No. 25 - 105, Getsemani, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Clock Tower - 12 min walk - 1.1 km
  • San Felipe de Barajas Castle - 15 min walk - 1.3 km
  • Walls of Cartagena - 15 min walk - 1.3 km
  • Bocagrande Beach - 8 min drive - 2.3 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 17 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬3 min walk
  • ‪Taboo - ‬2 min walk
  • ‪Cervecería Cartagena Bar - ‬2 min walk
  • ‪Demente - ‬1 min walk
  • ‪El Beso - ‬2 min walk

About this property

Hotel Casa Relax

Hotel Casa Relax offers a great location, putting you within a 15-minute walk of Cartagena de Indias Convention Center and Clock Tower. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Also, Walls of Cartagena and Bocagrande Beach are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) are not allowed
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets stay for free (dogs only, 1 total)
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant

What to do

  • Pool table
  • Beach nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Library
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 45218

Also known as

Hotel Casa Relax Cartagena
Hotel Casa Relax
Casa Relax Cartagena
Casa Relax
Hotel Casa Relax Cartagena
Hotel Casa Relax Bed & breakfast
Hotel Casa Relax Bed & breakfast Cartagena

Frequently asked questions

Does Hotel Casa Relax offer free cancellation for a full refund?

Yes, Hotel Casa Relax does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa Relax?

Yes, there's an outdoor pool. Guests have pool access from 9 AM to 8 PM.

Are pets allowed at Hotel Casa Relax?

Yes, dogs stay for free, with a limit of 1 total.

Is parking offered on site at Hotel Casa Relax?

Sorry, there's no on-site parking at Hotel Casa Relax.

What are the check-in and check-out times at Hotel Casa Relax?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Casa Relax?

No, this bed & breakfast doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Casa Relax and nearby?

Hotel Casa Relax has an outdoor pool.

Are there restaurants at or near Hotel Casa Relax?

Yes, there's an on-site restaurant.

What's the area around Hotel Casa Relax like?

Hotel Casa Relax is in Cartagena Walled City, a short 6-minute walk from Cartagena de Indias Convention Center and 12 minutes' walk from Clock Tower.

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Hotel Casa Relax Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Breakfast
Service staff
Room
Bed

What guests liked

  • The pool and hammocks were great to use, providing a refreshing escape from the hot and humid weather. (5 reviews)
  • Breakfast was delicious and made enjoyable by the friendly and professional staff. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely place. Lovely staff. Great pool.
caroline, 4-night trip

10/10 Exceptional

Helpful staff, clean rooms, nice pool. Right in the center of things
Hugh, 2-night trip

10/10 Exceptional

Calm, tidy, helpful staff
Valérie, 3-night trip

10/10 Exceptional

Great place and convenient location. Thank you for the great hospitality.
Antonio, 4-night trip

8/10 Very good

Nice location..
HERNANDO, 1-night trip

8/10 Very good

Good place
Gabina, 2-night trip

2/10 Poor

The worst
Pablo, 1-night trip

8/10 Very good

Nice area in Getsemani
Amir, 1-night trip

10/10 Exceptional

I like the location. There’s nothing I didn’t like about this hotel.
Silvio, 2-night trip

10/10 Exceptional

We loved our stay at Casa Relax. The morning breakfast table was a great mix of nationalities. The pool and hammocks in the middle of the property were so inviting. The staff was helpful and friendly.

8/10 Very good

The ambience of the area. Getsemani is a great area.
Emilia, 1-night trip

8/10 Very good

We liked the location, pool , a/c, free breakfast. We took a side trip for a couple of days and they were willing to hold our luggage there.
Tim, 3-night trip

6/10 Good

Good location with nice pool

Casa Relax has good location with walking distance to everything you need in town. The breakfast is simpel consisting of two eggs, white bread with jam and some fruits, you can also choose crepes. It is clean but old interior. The staff was friendly and helped us with booking taxi to and back to the airport. The place has also a nice pool and hammocks in the common area. It’s however very noisy in the evening from the street and in the morning when everyone eats breakfast, at least for us that got a room just outside the eating area. I would anyhow recommend the hotel for a couple of nights in Cartagena if traveling on a budget.
Nadia, 4-night trip

10/10 Exceptional

Very nice place to stay when you are in the Getsemini area of Cartagena, not upscale but affordable. In the heart of things, but quiet once you pass through the hotel doors. The staff are so friendly and professional, and make a good breakfast. It was very hot and humid during the stay, so the pool and the hammocks were great to use, just outside the room, which was air conditioned.
Ronald, 14-night trip

10/10 Exceptional

The location is very good the workers are very friendly, the property have i a problem with the hot water and shortage ot tables and chairs for serving the breakfast.
Domingos, 7-night trip

8/10 Very good

perfect place in cartagena

Very good hotel, very simple and at a very good price. All the rooms overlook the indoor pool where you can relax. Cartagena is a very festive city, with music everywhere, but from the hotel, you could find peace. Breakfast is taken around a large table, which will allow you to make acquaintances. In terms of location, you are 100 meters from Trinidad Square, so you can do a lot of things on foot.
Nicolas, 2-night trip

10/10 Exceptional

Our stay has been wonderful. The property location is walkable to many places so you do not need transportation. The breakfast is included and the ladies that every day have been preparing those delicious meals have made our time more enjoyable. I recommend you to try the pineapple marmalade that is fresh and homemade by the staff. The only thing is that it needs more places to hang up towels (especially if you have booked a room for 3 people or more). Overall, this place is comfortable to stay as we felt safe, it has easily access to many interesting areas nearby, lively area, the staff is wonderful all of them!
Laura, 3-night trip

10/10 Exceptional

Really nice property in the heart of Getsemani. The staff there are amazing and always eager to provide assistance. The rooms and pool area are always clean. Breakfast was great. It can get a little noisy in the evening from from the open-air bars and stuff out in the street so if you're a light sleeper or early-bird, you may want to reconsider. For us, it was all part of the Cartagena experience and we lost zero sleep.
Marc, 2-night trip

8/10 Very good

Really great property, spacious rooms, pool is amazing, safe hotel too, would be great for families. Only complaint is that the room sheets smelled a little so bring some air fresheners if you care about that. But other than that pretty good

8/10 Very good

The night receptionist was very rude would fall asleep and not open the door and yelled at us for knocking more then once after we waited a few minutes for him to open. Besides that the ladies who did breakfast were very nice!
Rosemary, 4-night trip

6/10 Good

Location is good if you’re wanting to stay out late and party. If you have early morning tours like we did, I’d advise going somewhere else (even a block or two away). The noise outside was very loud even in the room. Other than the noise though, the location is great! Hot water and wifi were spotty. Staff were very friendly but did not speak much English even though it says they do on Expedia. Breakfast was good.
Conrad, 4-night trip

10/10 Exceptional

Marcel, 1-night trip

10/10 Exceptional

Alessandro, 1-night trip

8/10 Very good

Getsemaní ❤️❤️

Hotel con buena ubicación, personal amable, hotel bien cuidado, bonito. La habitación que nos tocó amplia, Pero entra mucho ruido del hotel, el ruido de la calle es tolerable. Nos volveríamos a hospedar, Pero pediría otra habitación.
Carmen, 2-night trip

6/10 Good

Rebecca, 3-night trip