Very elegant and nicely designed hotel with modern feel, and unsurpassed views of the city. Walkind distance to thhe funicular and to the old coty.
But ... I arrived at hotel and for three times, the door key did not work (twice a magnetic key, once the metal key). I mean ... Glitches like this happen, but I was left to sort the problem by myself going up and down from my room to the lobby four times.
In the morning, I asked for a shirt to be picked up for dry cleaning from my room: it wasn't. In the evening I reminded them about my shirt. The following morning it was delivered (late) with a stain and not ironed.
At breakfast, I was essentially ignored and had to pick-up all the cutlery from other tables.