Luminor Hotel Jemursari by WH is a haven in the heart of the shopping district. Enjoy international cuisine at Rock N Sugar, work out at the 24-hour gym, or unwind with a coffee from the on-site cafe.
When you stay at Luminor Hotel Jemursari by WH, you'll be within a 10-minute drive of Tunjungan Plaza. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Rock N Sugar, which serves international cuisine and is open for breakfast, lunch and dinner.
Languages
English, Indonesian
At a glance
Hotel size
174 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Free babysitting
Working away
24-hour business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 120
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Washer and dryer
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Rock N Sugar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 90000 to 170000 per person
Children & extra beds
Rollaway beds are available for IDR 250000.0 per night
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Luminor Hotel Jemursari Surabaya
Luminor Hotel Jemursari
Luminor Jemursari Surabaya
Luminor Jemursari
Luminor Hotel Jemursari Surabaya, Java
Luminor Jemursari By Wh
Luminor Hotel Jemursari
Luminor Hotel Jemursari by WH Hotel
Luminor Hotel Jemursari by WH Surabaya
Luminor Hotel Jemursari by WH Hotel Surabaya
Frequently asked questions
Are pets allowed at Luminor Hotel Jemursari by WH?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Luminor Hotel Jemursari by WH?
Yes, there's free valet parking.
What are the check-in and check-out times at Luminor Hotel Jemursari by WH?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Luminor Hotel Jemursari by WH and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Luminor Hotel Jemursari by WH?
Yes, Rock N Sugar offers international cuisine.
What's the area around Luminor Hotel Jemursari by WH like?
Luminor Hotel Jemursari by WH puts you in the heart of Surabaya. Popular attractions include Tunjungan Plaza, which is 8 minutes away by car.
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Luminor Hotel Jemursari by WH Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
6.0/10
Amenities
7.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Sep 2023
Room is a bit small. By the way, overall the environment is fine. The staffs are nice.
Ming Yin
Ming Yin, 5-night trip
6/10 Good
9 Sep 2023
So old, haven't any renovation. The price are really equal to the quality.
Ming Yin
Ming Yin, 1-night trip
8/10 Very good
7 Aug 2024
The room wasn't cleaned properly.
The staff was good, they were honest. My brother left his iPad when we checked out. The same evening I received a phone call saying that I might left something in the room. I was impressed. Thank you very much especially for the staff who found it. I will tell my friends about this incidence and surely will go back to stay at Luminor hotel when I'm in Indonesia.
ina
ina, 3-night trip
6/10 Good
5 Feb 2020
The hotel is quite nice, clean and comfortable. However, there is no fridge in the room. I cant put cold milk or yoghurt. In the bathroom there is no hand towels. During showering, the water is everywhere wetting the floor outside the shower.
Good breakfast buffet spread. Helpful staff. Reasonable pricing for a comfortable stay
.
Chan
Chan, 5-night trip
8/10 Very good
24 Sep 2019
The hotel is accessible and clean. The staff are friendly and hospitable. And food is sumptuous and cheap.
Verified traveller
5-night trip
8/10 Very good
14 Jul 2019
Verified traveller
1-night trip
10/10 Exceptional
29 Apr 2019
Yes
I like stay in Luminor because friendly, breakfast good and room good
Verified traveller
1-night trip
8/10 Very good
8 Apr 2019
Verified traveller
2-night trip
10/10 Exceptional
13 Feb 2019
Good Hotel
It was as very pleasant and comfortable stay. Well located and services and condition very good
Emmanuel
Emmanuel, 1-night trip
6/10 Good
31 Jan 2019
Stay for 5 days for fam bussiness.Location is out of CBD. Need to climb stairs to go to receptionist from drop off point at front (no lift), had to carry our own bags (later, informed that there is a lift from the parking area at the back). Love the "legen" drink. The room is small, there is no fridge in the superior room (i thought is a standart for 3 star hotel). The room is clean and comfortable. Breakfast is very basic. Internet speed in OK. Staff are very friendly and helpful.
towel is yellowish in colour, seemed never changed the towel. Will not consider to stay again
Verified traveller
2-night trip
8/10 Very good
18 Nov 2018
Chen
Chen, 2-night trip
8/10 Very good
5 Nov 2018
Rekomended baik
Bagus
Verified traveller
1-night trip
8/10 Very good
29 Sep 2018
Enjoying stay
Room and bed is comfortable.. wide breakfast..
1st night stay the internet connection was pretty bad. But the connection was good on the second night..
shirley
shirley, 2-night trip
8/10 Very good
25 Sep 2018
The room was clean and quite comfort. The breakfast was fabulous with wide range of foods and tasted good. No bell boy helping you carry lugage at the front door through the stairs was the only thing that needs to improve from this hotel.
Hendi
Hendi, 2-night trip
8/10 Very good
7 Sep 2018
vinsensius
vinsensius, 3-night trip
8/10 Very good
25 Aug 2018
Cleanliness hotel with serene surroundings
Hotel closes to airport about 30 minutes way. The breakfast is good with many choices. Room is really clean and the staff tidy up the room very fast. However, there is no swimming pool or place to have sunbath when the weather is great. Also, there is no convenience store or mall beside hotel by foot.
Angus
Angus, 2-night trip
10/10 Exceptional
17 May 2018
It was good stay, but little bit disturbed in lobby area since there is incidentally a birthday party
Verified traveller
1-night trip
8/10 Very good
31 Mar 2018
Given room when day time is very hot due to 2 side glass window and hotel lighting is very bright and in room no switch to off