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SureStay Hotel by Best Western Castro Valley

2.5 star property
Hotel in Castro Valley

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Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby
Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Free breakfast
Located on the Strip, SureStay Hotel by Best Western Castro Valley offers a convenient stay with free breakfast and in-room WiFi. Unwind after a day of exploration knowing that helpful staff are available at the 24-hour front desk.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is ฿2,926
฿3,218 total
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Lobby

Comfort Inn Castro Valley

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,003 reviews
The price is ฿3,288
฿3,617 total
includes taxes & fees
10 Aug - 11 Aug
Comfort Inn Castro Valley
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About the area

Map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552

What's nearby

  • California State University East Bay - 7 min drive - 5.0 km
  • Chabot College - 10 min drive - 11.5 km
  • Oakland Zoo - 11 min drive - 14.6 km
  • Oakland Arena - 13 min drive - 20.2 km
  • Oakland-Alameda County Coliseum - 14 min drive - 20.6 km

Getting around

  • Oakland, CA (OAK-Oakland Intl.) - 20 min drive
  • San Carlos, CA (SQL) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 33 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 34 min drive
  • San Francisco International Airport (SFO) - 46 min drive
  • Pleasanton Station - 15 min drive
  • Oakland-Jack London Square Station - 17 min drive
  • Fremont Station - 18 min drive
  • Castro Valley Station - 29 min walk

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪i-Tea - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

At SureStay Hotel by Best Western Castro Valley, you'll be within a 15-minute drive of Oakland-Alameda County Coliseum and Oakland Arena. Guests will have free perks such as breakfast, WiFi and self-parking. Also, this hotel is within a short drive of San Francisco Premium Outlets. Fellow travellers say great things about the helpful staff.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 48 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:00 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • An adult aged 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site parking only available on request
    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
LOB_HOTELS

Property amenities

Food and drink

  • Free breakfast

What to do

  • Winery tours nearby

Services

  • 24-hour front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Castro Valley Inn
Castro Valley Inn
Surestay By Best Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel
SureStay Hotel by Best Western Castro Valley Castro Valley
SureStay Hotel by Best Western Castro Valley Hotel Castro Valley
HELP_OUTLINE

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Castro Valley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Castro Valley?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Castro Valley?

Check-in start time: 3 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What's the area around SureStay Hotel by Best Western Castro Valley like?

SureStay Hotel by Best Western Castro Valley is located on the Strip. Popular attractions include San Francisco Bay, which is 26 minutes away by car.

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SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Restaurant
Breakfast
Grocery store
Service staff
Location
Store
Trip
Bed
Quiet - room

Reviews

8/10 Very good

It was clean and comfortable.
Yuan Neng, 1-night trip

8/10 Very good

Good location
Alan, 1-night trip

10/10 Exceptional

I am very satisfied with my stay
Robin, 1-night trip

2/10 Poor

The room condition is bad.

The room condition is bad.
Yooshin, 1-night trip

10/10 Exceptional

Property was nice in a bad area.
Natalie, 1-night trip

10/10 Exceptional

Great place
Esteban, 1-night trip

8/10 Very good

I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain!
jonas, 1-night trip

10/10 Exceptional

The area and the staff was excellent.
James, 2-night trip

10/10 Exceptional

Better than the photos. Room was clean and spotless!
Wei-Chieh, 1-night trip

2/10 Poor

My stay was absolutely terrible…I was placed in a non-smoking room that smelled like smoke; I was then changed rooms to where the tub and room fixtures were broken and dirty. I was again
LESTER, 2-night trip

8/10 Very good

Les is the manager and he is very helpful. Sherry
Sherry, 4-night trip

8/10 Very good

It was good
Rodney, 2-night trip

10/10 Exceptional

Nice staff. Good breakfast! Close to freeway and to many stores.
Ana, 1-night trip

8/10 Very good

Good stop for one night outside the bay area. Comfortably bed and plenty of breakfast.
Lois, 1-night trip

10/10 Exceptional

Hotel host manager always has great customer service.
Ismael, 1-night trip

10/10 Exceptional

Front desk staff very friendly and helpful.

8/10 Very good

Nice stay!
Jennifer, 1-night trip

10/10 Exceptional

We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
2-night trip

10/10 Exceptional

I’ve stayed at this location three times when I’ve visited my son at Cal Berkeley. The property is well maintained and staff are always welcoming. The manager is a nice gentlemen who provides good service. There is a Safeway supermarket across the street with a great deli of hot and cold foods. I will continue to stay here whenever I visit the East Bay Area.
Stalin and Julissa, 1-night trip

10/10 Exceptional

My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
stalin, 2-night trip

10/10 Exceptional

Great customer service.
rebecca, 3-night trip

8/10 Very good

I was happy with the room and breakfast. I will stay again.
Veronica, 1-night trip

8/10 Very good

Thank you for accommodations for my parents.
Angela, 1-night trip

8/10 Very good

please improve wifi service replace bath fan exhaust and heater friendly service thank you
Ralph, 1-night trip

10/10 Exceptional

Simple motel in a great neighborhood. The front desk was nice and quickly checked me in. Although outdated, the room was clean and did not smell.
Maria, 1-night trip