Amazing staffs. Came as a business trip with young kids. Very accommodating and staffs went above and beyond to help us during check-in process. Morning breakfast is also delicious with freshly made fried dumpling and a good variety. Concierge desk offers great advice for nearby sightseeing designations.
Shu Han Emily
ทริปธุรกิจ 3 คืน
8/10
All the staff are fantastic
I will stay here again
However the prices have risen alot,in last 3 years the rooms are nice but 5 mins across the road same rooms 1/2 price
Brett
ทริปธุรกิจ 4 คืน
10/10
TATSUKI
ทริป 4 คืน
10/10
Ernest
ทริป 1 คืน
10/10
Sami
ทริป 4 คืน
4/10
Did not get good service. Impolite and short with answers.
William
ทริป 1 คืน
10/10
SYFM
ทริปธุรกิจ 1 คืน
8/10
Great hotel but a couple of annoying things. I chose the hotel primarily because of its location to Hongqiao station only to find out ‘post Covid’ they have stopped the shuttle bus to both airport and train station- slightly annoying. Bru Bar whilst decent could with a better food selection along with some better draught beer options. A/C in the room didn’t work- it was only blowing warm air- really not comfortable. An engineer came but all to no avail. Overall- not sure if I would choose it again (for my own purposes) but still a good hotel and great choice for any Fairs. Special mention to Kathleen (Manager of Club Lounge) - such a nice, polite and helpful person.
GARY
ทริปธุรกิจ 3 คืน
10/10
Hazel
ทริป 6 คืน
10/10
Awais
ทริป 4 คืน
6/10
Since this hotel is located in a convention center, it’s hard to find the exact location from GPS and get to it. For the same reason, guests can only eat inside the hotel, but there’re limited choices and poor services. The personal service the restaurant on the first floor lacked of basic training. They treat guests as thefts if you have a piece of cake in your hand when you walking out the restaurant.
JANET
ทริปธุรกิจ 1 คืน
10/10
Jaeyool
ทริปธุรกิจ 2 คืน
8/10
Far from the station or airport.
Yuka
ทริป 3 คืน
8/10
청결하고 서비스도 좋아요! 다만 주변에 편의 시설이 없어요
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
8/10
CHULHEE
ทริปกับครอบครัว 3 คืน
10/10
Mingwei
ทริป 2 คืน
10/10
Harshad
ทริป 1 คืน
10/10
Excellent customer service at front desk. Katline in particular was very helpful. She throughly explianed (in English) all enquiries that we had. Good dining options. Clean facilities. Highly recomended.
Balwinder Singh
ทริป 4 คืน
10/10
yin wen
ทริปกับครอบครัว 5 คืน
8/10
TETSUHIRO
ทริปธุรกิจ 2 คืน
10/10
Ernesto
ทริป 5 คืน
4/10
kwangbo
ทริป 5 คืน
8/10
Breakfast is good a wide selection of food and drinks. Room cleaning is surprisingly good the lady even helped me set up a nice display of many tiny bottles of various stuffs in the bathroom that i feel being taken good care of.
Location is nearby high speed train station, HQ airport and National convention centre which is super for business however quite remote and no shops around.