AVOID!! Sooooo many bad things...don’t even know where to start. I feel pretty scammed by this place...didn’t even stay for the entire booking, had to check out after the first night.
First off, the pool was GREEN. It was not swimmable and staff said not to get in it but that it would be fixed the next day. No surprise, it was not fixed...when I asked, all I got was “sorry” but no update about if or when pool would be swimmable.
Secondly, this is an alcohol free zone. They don’t sell/serve alcohol and don’t allow it in the common areas. This is not advertised or communicated on their website...which feels like a bait and switch. So much for drinks by the pool while on vacation.
Next, the entry doors are your bedroom doors, and are barn style, so they don’t exactly close securely. This means: MOSQUITOES. Plus the bed was hard as a rock...the advertised ‘balcony’ does not exist, it’s just the entryway as you walk up. The breakfast was just bad...they serve hot dogs as “breakfast sausages” lol.
When checking out early the staff called the manager based on our above mentioned issues. The manager said that he would refund a portion of our money and we were directed to submit the request through Expedia (since it’s how we booked). But...Expedia told us later that the manager refused our refund. Why lie to us if that’s how it was gonna be?!? They should be ashamed of that.
Very disappointing for a place most people may only get to visit once ever.