Pop's Place Biscuits, Burgers & BBQ - 10 min walk
About this property
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn is a great choice for a stay in Maggie Valley. Guests can enjoy the seasonal outdoor pool, or take advantage of nearby downhill skiing. Fellow travellers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free breakfast
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Travelling with children
Children stay for free (see details)
Pool gate
Fence around the pool
What to do
Golfing nearby
Downhill skiing nearby
Working away
24-hour business centre
Computer station
Services
24-hour front desk
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
An outdoor pool
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible pool
Closed-captioned TV
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley
Frequently asked questions
Is there a pool at Best Western Mountainbrook Inn?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Mountainbrook Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Mountainbrook Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Mountainbrook Inn?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Mountainbrook Inn?
No, this hotel doesn't have a casino, but Harrahs Cherokee Casino (23-min drive) is nearby.
What is there to do at Best Western Mountainbrook Inn and nearby?
Have fun with nearby winter activities such as downhill skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.
What's the area around Best Western Mountainbrook Inn like?
Best Western Mountainbrook Inn is a short 10-minute walk from Maggie Valley Festival Grounds and 16 minutes' walk from Wheels Through Time Museum. Travellers say that the hotel is in a great location.
Best Western Mountainbrook Inn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Jan 2025
sertorn
sertorn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Claire
Claire, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Jan 2025
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Anna
Anna, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Very disappointed
It was too loud. We were constantly hearing noise from steps and people in the corridors. Toilet got clogged during the night and the room telephone doesn't even work. Will not stay here anymore.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Above expectations
Exceeded expectations. We were looking for a clean place to crash after a day of ski and got exactly what we paid for
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Louis
Louis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Good place to stay
It’s a small hotel in a small town. The location is very convenient for going to the great smoky mountains national park and Asheville. Room is clean and relatively new. It’s quiet at night. Free breakfast is included. Plenty of free parking on site.
Xuanye
Xuanye, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Nov 2024
It was fine. They did not offer custodial service, replenish towels, etc . We had to go to the office and ask. Not the most friendly.
Cynthia
Cynthia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Pam
Pam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Super nice staff.
Julie
Julie, 1-night trip
Verified Expedia guest review
6/10 Good
5 Oct 2024
Randolph
Randolph, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Oct 2024
The breakfast options were very good and the woman working the front desk and the breakfast area was very efficient, knowledgeable and helpful. One of the best we have ever experienced in that position.
leonard
leonard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Enjoyed the free breakfast. The woman working the front desk in the mornings was very helpful, knowledgeable and efficient.
Len and Linda
Len and Linda, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Sep 2024
It was ok, I was expecting something a little better since it was Best Western
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Very clean, easy check in and out. Will stay again
Tonya
Tonya, 1-night family trip
Verified Expedia guest review
8/10 Very good
20 Sep 2024
Donald
Donald, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
The property was clean and did not reek of cigarette smoke as most older locations normally do.
LISA
LISA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
The room was good for what we paid.
Austin
Austin, 1-night trip
Verified Expedia guest review
6/10 Good
15 Sep 2024
Rooms humid and musty
Melissa
Melissa, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
12 Sep 2024
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
Staff was friendly and the breakfast was very good