BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320
What's nearby
University Veracruzana Poza Rica - 5 min walk
Hospital Regional Pemex - 6 min walk
18 de Marzo Square - 12 min walk
Park of the Americas - 15 min walk
Plaza Gran Patio Shopping Mall - 5 min drive
Getting around
Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive
Restaurants
El Carbonero - 2 min walk
Cafe Selecto - 6 min walk
Restaurante Santander - 4 min walk
Mariscos el Pirata - 3 min walk
The Italian Coffee Company - 6 min walk
About this property
Novotel
Novotel is a great choice for a stay in Poza Rica. After a workout at the 24-hour health club, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
Spanish
At a glance
Hotel size
72 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 1:00 PM
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site garage
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Bar/lounge
Coffee shop
Free daily reception
Room service
Water dispenser
Working away
Business centre
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Television in common areas
Mosquito nets
24-hour health club
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down duvet
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
RESTAURANTE LOS NARANJOS – On-site restaurant.
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: MXN 200 per night
Pets are allowed for an extra charge of MXN 300 per pet, per night
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Novotel Hotel Poza Rica
Novotel Poza Rica
Frequently asked questions
Does Novotel offer free cancellation for a full refund?
Yes, Novotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel?
Yes, cats and dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 200 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Novotel?
Check-in start time: noon; check-in end time: 6:00 PM. Check-out time is 1:00 PM. Contactless social distancing and check-out are available.
What is there to do at Novotel and nearby?
Maintain your daily exercise routine at the 24-hour health club.
What's the area around Novotel like?
Novotel is a short 6-minute walk from Hospital Regional Pemex and 12 minutes' walk from 18 de Marzo Square.
Novotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Feb 2024
Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Lucina
Lucina, 1-night romance trip
Verified Expedia guest review
8/10 Very good
21 Jul 2023
Luis Fernando
Luis Fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
22 Oct 2022
Rose
Rose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2022
Very convenient place, close to eveything
Anuer
Anuer, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Dec 2021
One of the best places to stay in Poza Rica,
This is the place to stay when in Poza Rica. Best service, great ambiance, very clean, close to everything you may need and the restaurant´s food is tasty and very well served.
Luis
Luis, 2-night family trip
Verified Hotels.com guest review
6/10 Good
18 Nov 2024
Mala
Tenía cucarachas con eso se dice todo
Antonio
Antonio, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Alfonso
Alfonso, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
20 Jun 2024
german
german, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
Todo bien
Christian
Christian, 1-night trip
Verified Expedia guest review
8/10 Very good
8 Apr 2024
Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
LART Claudia
LART Claudia, 3-night romance trip
Verified Expedia guest review
4/10 Fair
1 Apr 2024
Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes.
Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros.
La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Hilario
Hilario, 2-night family trip
Verified Expedia guest review
6/10 Good
31 Mar 2024
Diana
Diana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2024
esta muy accecible
FERNANDO
FERNANDO, 2-night family trip
Verified Expedia guest review
8/10 Very good
18 Dec 2023
Mejoren con las reservaciones
Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Jesus
Jesus, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2023
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2023
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Jul 2023
JOSE LUIS
JOSE LUIS, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Jun 2023
Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Rulo
Rulo, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 Mar 2023
Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios
Edgar
Edgar, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2023
Yael Alig
Yael Alig, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Jan 2023
Estancia agradable y funcional.
Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable.
Guillermo
Guillermo, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Jan 2023
Federico
Federico, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2023
Las necesidades necesarias para estar comodo,excelente servicio y amabilidad.
En la habitación que me tocó aveces se iba la señal del internet y la pantalla de la habitación no es la mejor pero en general es un lugar recomendable para estar comodo y si tuviera que regresar a poza rica seguramente me quedaría de nuevo.
Michael
Verified Expedia guest review
6/10 Good
2 Jan 2023
No me gustó, yo fue en diciembre hacía frío y las camas solo tienen la sabana y la colcha súper delgada y vieja, lugar súper pequeño.
:(