Located in Downtown Cuenca, Santa Lucia House - Forum is an upscale retreat where you can unwind on the sun-kissed terrace or savor a delightful English breakfast. Connect to WiFi, and take advantage of luggage storage and a 24-hour front desk; previous guests rave about the helpful staff.
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
What's nearby
Plaza Rotary Market - 2 min walk - 0.2 km
Calderon Park - 3 min walk - 0.3 km
New Cathedral of Cuenca - 5 min walk - 0.5 km
Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 12 min drive
14n - Antonio Borrero Station - 1 min walk
Luis Cordero (Hermano Miguel) Station - 2 min walk
Gaspar Sangurima Tram Station - 4 min walk
Terminal Terrestre Station - 16 min walk
Unidad Nacional Tram Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Negroni - 5 min walk
El Confesionario - 6 min walk
Hot Dog del Tropical - 4 min walk
Balcon Quiteño - 2 min walk
cositas - 6 min walk
About this property
Santa Lucia House - Forum
Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.
Languages
English, Spanish
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free 24-hours off-site parking within 1148 ft
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Water dispenser
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
Optional extras
Airport shuttle service is offered for an extra charge of USD 24 per vehicle (return)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca
Frequently asked questions
Does Santa Lucia House - Forum offer free cancellation for a full refund?
Yes, Santa Lucia House - Forum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Santa Lucia House - Forum?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Lucia House - Forum?
Yes, there's free self parking.
Is an airport shuttle service offered by Santa Lucia House - Forum?
Yes, an airport shuttle is available. The charge is USD 24 per vehicle return.
What are the check-in and check-out times at Santa Lucia House - Forum?
Check-in start time: 2:00 PM; check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.
What's the area around Santa Lucia House - Forum like?
Santa Lucia House - Forum is a short 4-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Plaza Rotary Market.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Santa Lucia House - Forum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Bed
Restaurant
Ambience
Lobby
Trip
Airport
What guests liked
Breakfast was consistently described as delicious, generous, and freshly prepared. (22 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
24 Jul 2025
This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
Elssye Vanessa
Elssye Vanessa, 2-night trip
10/10 Excellent
23 Jul 2025
Both the Hotel, and especially the Staff - provided outstanding customer service!!!
chris
chris, 1-night trip
10/10 Excellent
14 Jul 2025
Outstanding Staff, simply great experience!!
chris
chris, 1-night trip
8/10 Good
31 Jul 2025
nice and quiet
CARLOS
CARLOS, 1-night trip
10/10 Excellent
12 Jul 2025
Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Charles D
Charles D, 4-night trip
10/10 Excellent
28 Mar 2025
Lovely colonial style hotel with an excellent staff.
Sonia
Sonia, 4-night trip
10/10 Excellent
28 Apr 2025
This was an awesome place. A small beautiful boutique hotel in a great location in downtown Cuenca.
Tannya
Tannya, 1-night trip
10/10 Excellent
17 Mar 2025
Nice place to stay in Cuenca
Odalia
Odalia, 2-night trip
10/10 Excellent
22 Mar 2025
A beautiful little hotel well located in Cuenca
richard
richard, 1-night trip
10/10 Excellent
25 May 2025
Absolutely wonderful stay in a classy upscale retro hotel. Walking to almost everything. This was a great choice for us.
Dana
Dana, 5-night trip
10/10 Excellent
22 Mar 2025
Staff is friendly attentive and very accomodating
Lewis J
Lewis J, 2-night trip
10/10 Excellent
5 Mar 2025
Good location, a couple blocks from the main square. Several restaurants in the area. Hotel was clean and had a great breakfast.
Verified traveller
1-night trip
10/10 Excellent
7 Jul 2025
A
Gabriel
Gabriel, 2-night trip
10/10 Excellent
22 Mar 2025
Excellent experience. I definitely recommend this hotel.
Sonia
Sonia, 2-night trip
10/10 Excellent
30 May 2025
I enjoyed this property because the free breakfast was served kindly and thoughtfully. I also booked tours like the Cajas and a Bus ride to Turi through them. As an English speaker, the receptionists were attentive to my questions and answered them well.
Great attention of the staff very clean nice set up very accessible
Guillermo
Guillermo, 2-night trip
10/10 Excellent
26 Feb 2025
This place is beautiful on the inside and so clean.The staff are amazing .Very close to city square 5 minutes walk.there you will find so many restaurants
donald
donald, 4-night trip
10/10 Excellent
24 Nov 2024
The staff was very helpful and friendly, and excellent housekeeping.
Monique
Monique, 1-night trip
8/10 Good
31 Jan 2025
Nice place, i would stay again. A little variety on the breafast would be nice.
floyd
floyd, 7-night trip
10/10 Excellent
26 Jan 2025
A wonderful, small hotel in the heart of Cuenca. The staff is excellent, good breakfast and free parking. Everyone goes above and beyond to make sure all our needs are met.
Donald
Donald, 4-night trip
10/10 Excellent
28 Feb 2025
This hotel was immaculate! The staff are very polite and professional. The breakfast was amazing! The interior took me back in Spanish time. The location is perfect. I love everything about this hotel. I will definitely stay here when visit Cuenca again.
Christian Jimenez
Christian Jimenez, 1-night trip
10/10 Excellent
7 Jan 2025
Beautiful boutique hotel with great breakfast
Great service, very clean room. It's a very nice boutique hotel. Breakfast exceeded my expectation.