Located in Downtown Cuenca, Santa Lucia House - Forum is an upscale retreat where you can unwind on the sun-kissed terrace or savor a delightful English breakfast. Connect to WiFi, and take advantage of luggage storage and a 24-hour front desk; previous guests rave about the helpful staff.
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150
What's nearby
Calderon Park - 5 min walk - 0.4 km
New Cathedral of Cuenca - 6 min walk - 0.6 km
Río Tomebamba & Calle Larga - 11 min walk - 0.9 km
Alejandro Serrano Aguilar Stadium - 19 min walk - 1.6 km
Mall del Rio - 6 min drive - 3.4 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 12 min drive
14n - Antonio Borrero Station - 1 min walk
Luis Cordero (Hermano Miguel) Station - 2 min walk
Gaspar Sangurima Tram Station - 4 min walk
Terminal Terrestre Station - 16 min walk
Unidad Nacional Tram Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Negroni - 5 min walk
El Confesionario - 6 min walk
Hot Dog del Tropical - 4 min walk
Balcon Quiteño - 2 min walk
cositas - 6 min walk
About this property
Santa Lucia House - Forum
Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free 24-hours off-site parking within 1148 ft
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–10:00 AM
Bar/lounge
Water dispenser
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Heating (climate-controlled)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 24 per vehicle (return)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca
Frequently asked questions
Does Santa Lucia House - Forum offer free cancellation for a full refund?
Yes, Santa Lucia House - Forum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Santa Lucia House - Forum?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Lucia House - Forum?
Yes, there's free self parking.
Is an airport shuttle service offered by Santa Lucia House - Forum?
Yes, an airport shuttle is available. The charge is USD 24 per vehicle return.
What are the check-in and check-out times at Santa Lucia House - Forum?
Check-in start time: 2:00 PM; check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.
What's the area around Santa Lucia House - Forum like?
Santa Lucia House - Forum is a short 4-minute walk from Gaspar Sangurima Tram Station and 2 minutes' walk from Plaza Rotary Market.
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Santa Lucia House - Forum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Mar 2025
Good location, a couple blocks from the main square. Several restaurants in the area. Hotel was clean and had a great breakfast.
Verified traveller
1-night trip
10/10 Exceptional
26 Jan 2025
A wonderful, small hotel in the heart of Cuenca. The staff is excellent, good breakfast and free parking. Everyone goes above and beyond to make sure all our needs are met.
Donald
Donald, 4-night trip
10/10 Exceptional
7 Jan 2025
Beautiful boutique hotel with great breakfast
Great service, very clean room. It's a very nice boutique hotel. Breakfast exceeded my expectation.
Iman
Iman, 1-night trip
2/10 Poor
12 Feb 2025
I would not recommend this hotel
I would not recommend staying at this hotel.
Garry
Garry, 1-night trip
10/10 Exceptional
15 Jan 2025
Excelente!
Excelente!
Verified traveller
3-night trip
10/10 Exceptional
24 Nov 2024
The staff was very helpful and friendly, and excellent housekeeping.
Beautiful old colonial home converted into a boutique hotel. It is quaint and affordable, but don't confuse it with their main Santa Isabella Boutique Hotel which is a major cut above.
William
William, 2-night trip
10/10 Exceptional
18 Sep 2024
Excellent place with wonderful people.
Orlando
Orlando, 3-night trip
10/10 Exceptional
2 Oct 2024
The house is beautiful and the staff very helpful and friendly
Imad
Imad, 4-night trip
10/10 Exceptional
2 Dec 2024
Staff was very kind and friendly and super welcoming. We arrived late at night to a different Santa Lucia and a person from there walked us to the right Forum location.
Jacek
Jacek, 1-night trip
10/10 Exceptional
28 Sep 2024
Beautiful stuff beautiful stay very close to the center and the house itself is wonderful
Imad
Imad, 3-night trip
10/10 Exceptional
31 Oct 2024
Beautiful place! Fantastic staff! Delicious incredible breakfast! Great location! Electric generator for power outages. Plenty of hot water. Great WIFI.
Silas
10/10 Exceptional
5 Nov 2024
Great staff, nice room. They added an extra comforter for me. Very helpful
Donald
Donald, 3-night trip
10/10 Exceptional
10 Aug 2024
Beautiful colonial house conveniently located near main touristic points in city center. Staff was super friendly and helpful, room was super clean and comfortable, overall a great place to stay
Glenda
Glenda, 2-night trip
10/10 Exceptional
3 Aug 2024
Great place, we thought it was the main Santa Lucia hotel, yet were pleasantly surprised with this beautiful house and friendly service.
Karol
Karol, 2-night trip
10/10 Exceptional
19 Aug 2024
Awesome staying in this beautiful small property. All the staff members were very helpful and respectful. The room very clean and the bed was comfortable. Very walkable to historic sites. I love this hotel.
Carlos
Carlos, 1-night trip
10/10 Exceptional
15 May 2024
Amazing hotel
Ever
Ever, 1-night trip
10/10 Exceptional
6 Sep 2024
The hotel is located in a good neighborhood in the downtown area of Cuenca, it was safe and we were able to walk and go shopping without any fear. The breakfast was excellent and the service was right on point. Darwin and Cristina were very helpful with information about the area. I will definitely stay in this hotel again.
Alba
Alba, 3-night trip
10/10 Exceptional
31 Jul 2024
Excellent
We had a very nice stay. The staff are friendly and helpful. The hotel was clean and comfortable.
Tonya A
Tonya A, 3-night trip
10/10 Exceptional
7 Aug 2024
Very nice and quiet…
Francisco
Francisco, 2-night trip
10/10 Exceptional
24 Mar 2024
Great place to stay. Very cozy, well maintained, friendly staff
Carlos
Carlos, 2-night trip
10/10 Exceptional
20 May 2024
a beautiful little hotel with a wonderful staff and a convenient location to the historic center of cuenca
richard
richard, 2-night trip
10/10 Exceptional
2 Dec 2023
Nice hotel in a good location
Walter
Walter, 1-night trip
10/10 Exceptional
30 May 2024
Pleasant Stay in Old Town
Nice facility, Helpful staff.
Not to be confuse with the main hotel just down the street on opposite side of road.