Patong Go-Kart Speedway and Phuket Offroad Fun Park - 16 min walk
Phuket Wake Park - 16 min walk
Vachira Phuket Hospital - 3 min drive
Phuket Weekend Market - 4 min drive
Bangkok Hospital Phuket - 5 min drive
Getting around
Phuket (HKT-Phuket Intl.) - 50 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
โรตีเจ้าฟ้า - 7 min walk
O-OH Farm Suan Luang - 7 min walk
แด จัง กึม - 9 min walk
Cafe Amazon ถนนเจ้าฟ้า - 8 min walk
ครัวเก๋ากึ้ก - 6 min walk
About this property
Sugar Palm Residence
When you stay at Sugar Palm Residence, you'll be within a 15-minute drive of Bangla Road and Central Festival Phuket Shopping Center. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. Other highlights include a children's pool and a terrace.
Languages
English, Thai
At a glance
Hotel size
111 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Travelling with children
Children's pool
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Terrace
Library
Fitness centre
An outdoor pool
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Separate living room
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Full-sized fridge/freezer
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of THB 800 per person (one-way)
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for THB 700.0 per day
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Sugar Palm Residence Hotel Phuket
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence
Sugar Palm Residence Hotel
Sugar Palm Residence Phuket
Sugar Palm Residence Hotel Phuket
Frequently asked questions
Does Sugar Palm Residence offer free cancellation for a full refund?
Yes, Sugar Palm Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sugar Palm Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sugar Palm Residence?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sugar Palm Residence?
Yes, there's free self parking.
Is an airport shuttle service offered by Sugar Palm Residence?
Yes, an airport shuttle is available. The charge is THB 800 per person one-way.
What are the check-in and check-out times at Sugar Palm Residence?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Sugar Palm Residence and nearby?
Sugar Palm Residence has an outdoor pool and a fitness centre.
Does Sugar Palm Residence have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sugar Palm Residence like?
Sugar Palm Residence is a short 16-minute walk from Patong Go-Kart Speedway and Phuket Offroad Fun Park and 16 minutes' walk from Phuket Wake Park.
Sugar Palm Residence Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.0/10
Staff & service
4.0/10
Amenities
8.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Poor
4 Jan 2024
Worst room I have stayed at in all of Thailand it had micro mini bugs all over the room was gross I didn’t want to stay inside the bugs where too much . Other than that it would been nice but very far from all no 711 in sight .
bonnie
bonnie, 2-night trip
Verified Expedia guest review
8/10 Very good
3 Apr 2023
OCHIR
OCHIR, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2022
Attapod
Attapod, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2022
Excellent
Very good place to stay. Not in the twin centre but very nice place
Ahmadullah
Ahmadullah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2021
Loved it
I loved it, good location, few minutes drive from most of the night markets, the staff are helpful and kind. Very comfortable.
Pro-tip download the Grab app, it is their version of Uber, super cheap, and makes getting around effortless.
Marcus
Marcus, 18-night trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2021
Nice pool .
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2020
Large, spacious, great facilities.
Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful.
I would definitively consider staying here again.
Graham
Graham, 2-night trip
Verified Hotels.com guest review
4/10 Fair
17 Dec 2019
The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.
Verified traveller
12-night trip with friends
Verified Wotif guest review
10/10 Exceptional
22 Nov 2019
Nice and quiet
Enjoyable stay. Clean and quiet.
Tyler
Tyler, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Jan 2019
No WiFi a poor service.
Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak.
Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities.
Poor service and unnecessarily mean in my opinion.
Stephen
Stephen, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Apr 2018
Great place
This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.
micheal
Verified Hotels.com guest review
6/10 Good
18 Apr 2018
It’s a condo!
This is really a condominium. They are renting out the unsold units like a hotel.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2018
Thatcha
Verified Hotels.com guest review
8/10 Very good
3 Mar 2018
No wifi as mentioned
Amonrat
Amonrat, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
28 Jan 2018
Not worth the stars given.
This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.
Jan
Jan, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
27 Jan 2018
very nice clean and well maintained hotel.
Really good place to stay. Very clean and well run hotel. The swimming pool is lovely and staff members are willing to assist when needed. The condo is well maintained but lacks a mircowave and basic kitchen essentials if you not eating out. It would also help if you can place maps and welcome tourist packs in the rooms as the hotel is far from the cbd.
Marlyn
Marlyn, 10-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2017
Sugar palm residencd
Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.
Daniel
Daniel, 27-night trip
Verified Expedia guest review
2/10 Poor
24 May 2017
False advertising
Organised a cot as we were travelling with a 9 month old.
Checked in and no portacot as arranged.
Apparently this hotel dont do portacots at all but advertise they do!!
Danniele
Verified Hotels.com guest review
6/10 Good
19 Apr 2017
Beautiful room and pool
Awesome place. Location is ok.
Breakfast was terrible.
Beds were so hard. Like sleeping on rock.
Service was very nice.
lissa
Verified Expedia guest review
10/10 Exceptional
22 Mar 2017
nice hotel near Phuket town
Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road
Garry
Verified Expedia guest review
8/10 Very good
16 Feb 2017
great place
would recommend a stay here!
nick
Verified Hotels.com guest review
6/10 Good
4 Feb 2017
No wifi, far from great breakfast. Not much around so need to rent a motorbike to do/see/eat anything.
The room was ok but only 1 channel in English and very uncomfortable sofa.
The pool is almost all day shaded
Verified traveller
Verified Hotels.com guest review
6/10 Good
30 Dec 2016
not close e to the beach. surrounded by bushes.
Bed is hard. Too far away from any beach
Empty area. Bushy anf dark by night time. Run away from this hotel
Gote
Verified Expedia guest review
10/10 Exceptional
18 Dec 2016
good hotel; recommended
Located near old Phuket town, there's no lack of food to try nearby. Weekend market is also only a 20 min walk.
Most taxis will know where the place is as well.