Palace Gate Hotel & Residence By EHM

4.0 star property
Art Deco aparthotel with full-service spa, connected to a shopping centre, near Riverside

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January 2025

Photo gallery for Palace Gate Hotel & Residence By EHM

Full-sized fridge, microwave, dishwasher, coffee/tea maker
Point of interest
Lobby sitting area
Interior entrance
City view
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Pool
  • Gym
  • Spa
  • Free parking
  • Kitchenette
Main amenities
  • 54 apartments
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
  • 110 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Studio Twin

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed OR 2 Single Beds

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
  • 73 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

King Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Double

Highlights

Balcony
Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 50 sq m
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202

What's nearby

  • Royal Palace - 7 min walk
  • Independence Monument - 8 min walk
  • NagaWorld Casino - 11 min walk
  • National Museum of Cambodia - 14 min walk
  • Phnom Penh Night Market - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 34 min drive
  • Phnom Penh Railway Station - 10 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Banana Tree Restaurant - ‬9 min walk
  • ‪Café Amazon - ‬5 min walk
  • ‪Mealea Restaurant - ‬7 min walk
  • ‪Brown Coffee and Bakery - ‬2 min walk
  • ‪Limoncello Pizzeria & Restaurant - ‬1 min walk

About this property

Palace Gate Hotel & Residence By EHM

Located in the entertainment district, Palace Gate Hotel & Residence By EHM is a great choice for a stay in Phnom Penh. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An indoor pool and a fitness centre are other highlights, and apartments feature fireplaces and kitchenettes. Fellow travellers love the helpful staff.

Languages

English, Khmer

At a glance

DONE

Property size

    • 54 apartments
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Indoor pool
  • Full-service spa
  • Massages
  • Spa services
  • Thai massages
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 per person
  • 1 restaurant
  • Manager's reception (free)
  • Minibar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 35 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Slippers
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable service

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Local maps
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Connected to a shopping centre
  • Near the boardwalk
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • Boat tours nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 54 rooms
  • 9 floors
  • 1 building
  • Built in 2013
  • Art Deco architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

Does Palace Gate Hotel & Residence By EHM offer free cancellation for a full refund?
Yes, Palace Gate Hotel & Residence By EHM does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Gate Hotel & Residence By EHM?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Palace Gate Hotel & Residence By EHM?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palace Gate Hotel & Residence By EHM?
Yes, there's free self parking.
Is an airport shuttle service offered by Palace Gate Hotel & Residence By EHM?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palace Gate Hotel & Residence By EHM?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Palace Gate Hotel & Residence By EHM and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Gate Hotel & Residence By EHM also has a fitness centre and spa services.
Are there restaurants at or near Palace Gate Hotel & Residence By EHM?
Yes, there's an on-site restaurant.
Does Palace Gate Hotel & Residence By EHM have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a dishwasher and a microwave.
Does Palace Gate Hotel & Residence By EHM have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Palace Gate Hotel & Residence By EHM like?
Palace Gate Hotel & Residence By EHM is in Phnom Penh City Centre, a short 2-minute walk from Cambodia-Vietnam Friendship Monument and 5 minutes' walk from Riverside.

Palace Gate Hotel & Residence By EHM Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great 5 day stay
Was very nice comfortable stay. The breakfast was great for the price. The morning coffee was a bit hit and miss (mostly miss) other than that it was great value for money
Tony, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katri, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fresh towels waiting for you for your swim
Beds ready for you to relax after a good swim
What you see when the doors of the elevators closes?
Indoor swimming pool
Wilkie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

VERY BIG ROOMS, BEAUTIFUL SWIMMING POOL. WE THANK YOU ALL FOR YOUR HOSPITALITY AKUN FROM THE KEO FAMILY
wanni, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Overall great hotel. The bathroom was a little dated compared to the rest of the hotel but otherwise we enjoyed our one night stay.
Sareang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Seyha, 2-night trip
Verified Expedia guest review

8/10 Very good

This was my first stay in Phnom Penh and the wait staff were all amazing! The hotel itself is wonderful and had amazing views!
Sophorn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Location is near royal palace, 2 parks nearby and seen from balcony, a few famous landmarks within walking distance. Quiet neighbourhood with easy access to transport and restaurants. Security staff were very friendly and helpful. Room was clean and spacious with good air conditioning and lots of hot water. The hotel was very clean inside and outside (staff were always seen cleaning). Strong blast of AC with a jasmine scent as soon as you walk though the main door which is great when you come in from the heat outside. Food from restaurant at the hotel were mediocre though (ordered steak which were so tough to cut/chew). Only complaint would be that they allow prostitutes into the hotel. When coming back to the hotel one evening, I watched as a guest brought a prostitute in, walked by reception, and to the elevator. Reception didn't say anything even though they saw. I ended up in the elevator with them and it was awkward to listen to them talk (there is only 1 elevator and it's very slow).
Kama, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location with amazing views and great staff I am coming back
Kevin, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It's really nice Close to attractions The food in the Restaurant good But the coffee ☕ today was undeniable
Gary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Selena, 13-night family trip
Verified Expedia guest review

8/10 Very good

Brian, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Gillian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s close to the palace, museum, train station and casinos!!!
George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Walking distance to all main attractions
I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance, It’s safe for solo females, Hotel is nice with a beautiful pool. Has interesting views to a next pagoda you can understand more about monks life.
Hannelore, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s great. Good location. Good value. Stayed there twice and will stay again soon.
George, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ali, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Milo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved the property and the service. We will return next year with our team. The staff took excellent care of us. The room are spacious and clean. The beds are GREAT! And that says a lot for Cambodia beds.
Kimberly, 1-night business trip
Verified Orbitz guest review

10/10 Exceptional

Large room with very comfortable bed and great hot shower. Huge views from the balcony on the 9th floor. The staff was excellent and the breakfast superb. It was easy to walk from the hotel to explore, but when a car or tuk tuk was needed they were there rapidly. Great experience!
Mark, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful older hotel with the most spacious room and the most kindest/friendliest, hospitable staff. They aim to please each guest no matter what is requested. The beds and pillows are soft and comfy. The balconies have a great view of the city and/or of the big Pagoda across the street. I didn’t even mind the monks early chanting some mornings. It was very spiritual and good for my soul. The hotel restaurant is also very convenient and I recommend their daily breakfast with differing daily menus which was quite delicious ranging from western foods to some local Khmer dishes. I regret that I didn’t have any time to swim in their indoor pool since I was out and about most of the time that I was there. I especially appreciate that the hotel offer multiple security guards posted at the entrance on the street which made me feel very safe while I was staying there. They were also very kind always offering a helping hand into or out of my transportation and they are best at keeping eager tuk tuk drivers at bay. All of their staffs daily acknowledgments and smiles left a very warm impression in my heart. I would recommend this hotel to anyone, I would be delighted and very satisfied to be able to return to the Palace Gate & Residence again someday.
Narin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Federico, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Christopher, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with spacious, clean rooms! Decor and ambience were nicely appointed. Staff was great, helpful, and polite. Breakfast was good and food tasted good. The area is also very walkable and tuk-tuks are always available outside. We did not use the indoor pool, however.
Gerald, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Savun, 3-night trip
Verified Expedia guest review