In the heart of downtown Rochester, Hilton Garden Inn Rochester Downtown, NY offers a warm welcome with two on-site restaurants and a cozy fireplace in the lobby. Take advantage of an indoor pool, gym, and helpful staff to make your stay unforgettable.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Non-smoking
Pool
Pet-friendly
Parking available
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness centre
Self parking
Room service
24-hour business centre
Business centre
2 meeting rooms
24-hour front desk
Computer station
For families (6)
Children stay free
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is ฿4,644
฿4,644
฿5,408 total
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
8.48.4 out of 10
Very good
15 reviews
(15 reviews)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Rollin Shower)
Room, 1 King Bed, Accessible (Rollin Shower)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible (Hearing)
Room, 2 Queen Beds, Accessible (Hearing)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Room, 1 King Bed, Accessible (Hearing)
Room, 1 King Bed, Accessible (Hearing)
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed (Larger Room)
Room, 1 King Bed with Sofa bed (Larger Room)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
9.29.2 out of 10
Wonderful
15 reviews
(15 reviews)
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed with Sofa bed (Wetbar)
Junior Suite, 1 King Bed with Sofa bed (Wetbar)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub
Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub
Highlights
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)
Rochester Riverside Convention Center - 2 min walk - 0.2 km
Blue Cross Arena - 6 min walk - 0.6 km
Strong - 8 min walk - 0.7 km
Eastman School of Music - 8 min walk - 0.7 km
University of Rochester - 5 min drive - 4.0 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
Rochester Station - 10 min walk
Restaurants
Dinosaur Bar-B-Que - 7 min walk
Branca Midtown - 5 min walk
Bar Bantam - 3 min walk
RoCoCo Coffee Co. - 3 min walk
The Street - Craft Kitchen & Bar - 1 min walk
About this property
Hilton Garden Inn Rochester Downtown, NY
When you stay at Hilton Garden Inn Rochester Downtown, NY, you'll be a short five-minute drive from Strong and University of Rochester. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A fitness centre and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
106 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (USD 10 per day)
Wheelchair-accessible parking on site
On-site garage
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.95 to 15 for adults and USD 5.95 to 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 10 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester
Frequently asked questions
Does Hilton Garden Inn Rochester Downtown, NY offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester Downtown, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester Downtown, NY?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Rochester Downtown, NY?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester Downtown, NY?
Yes. Self-parking costs USD 10 per day.
What are the check-in and check-out times at Hilton Garden Inn Rochester Downtown, NY?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Rochester Downtown, NY and nearby?
Hilton Garden Inn Rochester Downtown, NY has an indoor pool and a fitness centre.
Are there restaurants at or near Hilton Garden Inn Rochester Downtown, NY?
Yes, there are 2 on-site restaurants.
What's the area around Hilton Garden Inn Rochester Downtown, NY like?
Hilton Garden Inn Rochester Downtown, NY is in Downtown Rochester, a short 10-minute walk from Rochester Station and 9 minutes' walk from Strong.
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Hilton Garden Inn Rochester Downtown, NY Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Parking
Location
Bathroom
Breakfast
Family friendly
Food
Building
What guests liked
The airport shuttle service was convenient, quick, and had a friendly driver who made suggestions along the short drive. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
29 Jul 2025
Great stay
Marisa
Marisa, 1-night trip
6/10 Okay
26 Jul 2025
My son and I stayed here for an event down the street. While the location was convenient and staff were friendly, check in took a lot longer than expected and our bathroom shower had a lot of black mold in it.
Tiffany
Tiffany, 1-night trip
10/10 Excellent
13 Apr 2025
We had an amazing stay!
Andrea
Andrea, 1-night trip
6/10 Okay
3 Aug 2025
The pool was not open, my kids were extremely disappointed.
Tara
Tara, 1-night trip
8/10 Good
1 Aug 2025
The pool was down for maintenance and there was no cook for the in-house restaurant, which were two of the main reasons I picked this hotel for my stay. But parking was super convenient and the staff was very helpful in finding another restaurant.
Melissa
Melissa, 1-night trip
10/10 Excellent
4 May 2025
A great downtown location.
Michele
Michele, 2-night trip
10/10 Excellent
31 May 2025
The room was well put together breakfast was very good and
Alphonso
Alphonso, 1-night trip
6/10 Okay
10 Jul 2025
Accommodations were fine. Poor service in restaurant.
Maurine
Maurine, 1-night trip
6/10 Okay
25 Jul 2025
Overall okay stay for 1 night. Room was very dark and a bit run-down, but very spacious. We booked the hotel mainly due the supposed to be great breakfast buffet only to find out it wasn't offered during a weekday. The to-order alternative was not really great.
Lars
Lars, 1-night trip
10/10 Excellent
19 May 2025
Staff were very kind
Kessan
Kessan, 2-night trip
10/10 Excellent
4 May 2025
Friendly staff especially in restaurant
Brian
Brian, 2-night trip
10/10 Excellent
26 Dec 2024
Great stay
Larry
Larry, 1-night trip
6/10 Okay
18 Mar 2025
The hotel was ok overall.
Michael
Michael, 1-night trip
10/10 Excellent
5 Jan 2025
Great place
Yajaira
Yajaira, 1-night trip
8/10 Good
18 Apr 2025
I liked the 24 hour security. Convenient location in Rochester.
Lateef
Lateef, 3-night trip
10/10 Excellent
12 Mar 2025
Staff was awesome
joseph
joseph, 1-night trip
4/10 Poor
4 May 2025
Not the best hotel option. The room is mediocre and while the staff is super friendly, there is
Charles
Charles, 2-night trip
10/10 Excellent
9 Feb 2025
Great hotel.
All staff very friendly and helpful, including shuttle driver, front desk, and restaurant staff. Room was clean.
Ronald
Ronald, 1-night trip
10/10 Excellent
22 Mar 2025
Hilton Garden Inn Rochester Downtown
Went to see Jeff Dunham show at Blye Cross Arena. Hotel was within walking distance of venue.
Mary
Mary, 1-night trip
8/10 Good
19 Apr 2025
Pros & Cons
Pros: centrally located, friendly staff, clean rooms, good dining & drinks
Cons: hard mattresses, flat pillows , no hot tub, breakfast is not complimentary
Overall a decent option depending on your needs and budget. Some trade offs but a solid hotel all the same
Michael
Michael, 8-night trip
8/10 Good
31 Mar 2025
Greatest customer service
Otuoma
Otuoma, 1-night trip
10/10 Excellent
14 Nov 2024
Beautiful hotel downtown Rochester.
Krista Rae
Krista Rae, 1-night trip
10/10 Excellent
7 Sep 2024
Great hotel.
cindy
cindy, 1-night trip
8/10 Good
16 Nov 2024
Location perfect
Anthony
Anthony, 1-night trip
8/10 Good
25 May 2025
Chrissy at the front desk was very personable and professional. She gave us free parking because she
"didn't like" how our check in went. The room ran out of tissues and there were no spare boxes, the shower gel container was empty and the curtain rod for the shower was really weird and the floor gets all wet. Other than that everything was fine.