Akankohan Eco Museum Center - 11 min walk - 1.0 km
Mount Meakan - 16 min drive - 16.5 km
Getting around
Kushiro (KUH) - 50 min drive
Mashu Station - 36 min drive
Airport shuttle (surcharge)
Restaurants
奈辺久 - 3 min walk
Pan de Pan - 9 min walk
両国総本店 - 11 min walk
北国の味 ばんや - 1 min walk
食事処味心 - 10 min walk
About this property
Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings offers a fantastic location, putting you only steps from Lake Akan. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a fitness centre and a garden.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
127 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (JPY 400 per night)
On-site parking includes off-street options
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
What to do
Hot springs
Ecotours nearby
Hiking/biking trails nearby
Boat tours nearby
Skiing lessons nearby
Snowmobiling nearby
Fishing nearby
Working away
Computer station
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Library
Fireplace in reception
Fitness centre
Full-service spa
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.
Dining
On-site venue – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast and dinner.
APESO – On-site bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Airport shuttle service is offered for an extra charge
Parking
Uncovered self-parking costs JPY 400 per night
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Tsuruga Wings
Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro, Japan - Hokkaido
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Lake Akan Tsuruga Wings Kushiro
Hotel Lake Akan Tsuruga Wings Kushiro
Kushiro Lake Akan Tsuruga Wings Hotel
Hotel Lake Akan Tsuruga Wings
Lake Akan Tsuruga Wings Hotel
Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel
Lake Akan Tsuruga Wings Kushiro
Lake Akan Tsuruga Wings Hotel Kushiro
Frequently asked questions
Does Lake Akan Tsuruga Wings offer free cancellation for a full refund?
Yes, Lake Akan Tsuruga Wings does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lake Akan Tsuruga Wings?
Sorry, pets aren't allowed.
Is parking offered on site at Lake Akan Tsuruga Wings?
Yes. Self-parking costs JPY 400 per night.
Is an airport shuttle service offered by Lake Akan Tsuruga Wings?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lake Akan Tsuruga Wings?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM.
What is there to do at Lake Akan Tsuruga Wings and nearby?
During the winter, enjoy nearby recreation such as downhill skiing and snowmobiling, and return when the snow melts for boat tours and fishing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services. Lake Akan Tsuruga Wings also has a garden.
Are there restaurants at or near Lake Akan Tsuruga Wings?
Yes, there's an on-site restaurant that offers international cuisine and garden views.
What's the area around Lake Akan Tsuruga Wings like?
Lake Akan Tsuruga Wings is a short 2-minute walk from Lake Akan and 3 minutes' walk from Akanko Ainu Theater Ikoro.
Lake Akan Tsuruga Wings Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Mar 2024
It is beautiful and peaceful. We enjoyed the Lake Akan area, the hotel grounds, the dining, and the service. The onsen pools were very relaxing.
Bryan
Bryan, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Mar 2024
Jun Jie Darryl
Jun Jie Darryl, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2023
Hon Yin
Hon Yin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 May 2023
Very nice hotel with super amenities and very helpful staff. Dinner and breakfast are buffet style with a lot of options to please everyone.
Super location right in front of the lake
Isabelle
Isabelle, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Mar 2023
I enjoyed my stay very much. The accommodations were clean and comfortable. The art in the lobby and common areas was stunning!
Amy
Amy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2023
Really lovely property right in the centre of the action between the lake and the shopping street and Ainu craft shops and theatre - everything is easily walkable. My only issue was the member of staff on the front desk directed us to the wrong place and so we missed the firework display and clearly so did others. But the restaurant had lots of options - Chinese and western as well as Japanese so lots to choose from. We would definitely stay again.
Heather Anne
Heather Anne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Dec 2019
Nice onsen & good food
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
19 Dec 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Dec 2019
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
10 Nov 2019
Had a great time with 5 friends in 2 rooms here.
Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake!
Areas for improvement -
-Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice.
-A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Verified traveller
1-night trip with friends
Verified Expedia guest review
6/10 Good
11 Oct 2019
Area is nice as it is by the lake but the food of the hotel is not good
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2019
Lake view best choice
The best lake view you can find in Lake Akan
Campbell
Campbell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2019
Nice and cosy hotel besides Lake Akan
Hotel was fairly new and opposite many local souvenir shops. Valet parking was available. Rooms were big and clean. Buffet dinner was excellent and the Japanese selection was fantastic with unlimited supply of tuna sashimi and 3 different types of prawns sashimi. Good spread of continental selection too. Desserts were plentiful and delicious. Buffet breakfast was equally good with wide spread of Japanese and continental food. There was a special illumination night show in the garden every half hourly. The outdoor onsen in the adjoining sister hotel was big and overlooks Lake Akan. Indoor onsen also available in Tsuruga Wings. There was also a mini supermarket at the sister hotel. Hotel lobby also filled with wooden sculptures and posters depicting the wife life and floral and fauna in the surrounding area.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2019
Beautiful hotel and areaw
Maureen
Maureen, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2019
Just amazing.
Just amazing .
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2019
Wood decorated sclupture and theme in their architectural design. Showcase of cultural related activities within the hotel highlight the richness of their heritage. A fabulous spread of food in their buffet offering top the iceing of our stay in this hotel.
Alan
Alan, 1-night family trip
Verified Expedia guest review
4/10 Fair
27 May 2019
Hotel firstly ask for your car key without giving reason when we arrived. We cooperated thinking they may need to drive our car around within the hotel to facilitate more parking. However when we asked they said it is in case we do not pay beverages, etc when we check out - although room has been paid for. They could find better ways like asking for our credit card to be flanked in advance for deposits like what many hotels would probably do. Strange and impolite way of handling customers!
Chee Kin
Chee Kin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Apr 2019
The Onsen is clean. We like the proximity to the ainu kitan and convenience store which is just a minute or 2 walk from the hotel.
We can use onsen at Akan Yuku no Sato Tsuruga. The two hotels are linked together. There is only indoor onsen on this side. They are opened between check out and check in time, so it is more convenient for us. Buffet are goods. Foods are fresh with good amount of options. However, we stayed at Akan Yuku no Sato Tsuruga last time, and their buffet are amazing with much more options and higher quality. Therefore, we were disappointed, and decided to go back to Akan Yuku no Sato Tsuruga next time. Honestly, if you do not care much about food, the room is better on this side, and you can enjoy the same onsen with a slightly better price. Front desk is also more professional and speaks better English.