Cairns Central Shopping Centre - 13 min walk - 1.1 km
Getting around
Cairns, QLD (CNS-Cairns Intl.) - 9 min drive
Freshwater Station - 12 min drive
Redlynch Station - 14 min drive
Cairns Station - 17 min walk
Restaurants
Rattle N Hum - 4 min walk
Salt House - 4 min walk
Flynn's Italian by Crystalbrook - 5 min walk
Howlin' Jay's - 2 min walk
Hilton Executive Lounge - 5 min walk
About this property
Reef Encounter
Reef Encounter offers a fantastic location, putting you a short five-minute walk from Cairns Marlin Marina and Cairns Esplanade. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day.
Languages
English
At a glance
Hotel size
21 cabins
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 7:30 AM; check-in end time: 8:00 AM
Minimum check-in age – 18
Check-out time is 8 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The property is a ship at sea. Guests must take the Reef Experience catamaran from Cairns Marlin Marina, A Finger, to reach it. The catamaran begins boarding at 7:30 AM, with check-in and breakfast on board. It departs for the ship at 8 AM. To return, guests will check-out at 9 AM and arrive in Cairns at 4:30 PM.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–8 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
What to do
Snorkelling
Services
Tour/ticket assistance
Luggage storage
Facilities
Terrace
Television in common areas
Hot tub
Room amenities
Home comfort
Air conditioning
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Special features
Dining
On-site venue – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Cots/infant beds are available for AUD 50.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Reef Encounter Boat
Reef Encounter Boat Cairns
Reef Encounter Cairns
Reef Encounter Hotel Great Barrier Reef
Reef Encounter Cruise
Reef Encounter Cairns
Reef Encounter Cruise Cairns
Frequently asked questions
Are pets allowed at Reef Encounter?
Sorry, pets aren't allowed.
Is parking offered on site at Reef Encounter?
Sorry, there's no on-site parking at Reef Encounter.
What are the check-in and check-out times at Reef Encounter?
Check-in start time: 7:30 AM; check-in end time: 8:00 AM. Check-out time is 8 AM.
Is there an on-site casino at Reef Encounter?
No, this cruise ship doesn't have a casino, but Reef Hotel Casino (5-min walk) and Cazalys Cairns (6-min drive) are both nearby.
What is there to do at Reef Encounter and nearby?
Have fun during the warmer months with activities such as snorkelling. Reef Encounter also has 1 hot tub.
Are there restaurants at or near Reef Encounter?
Yes, there's an on-site restaurant that offers ocean views.
What's the area around Reef Encounter like?
Reef Encounter is a short 3-minute walk from Cairns Marlin Marina and 5 minutes' walk from Cairns Esplanade.
Reef Encounter Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Nov 2023
Got us right out onto the reef multiple times per day!
Jane
Jane, 2-night romance trip
Verified Orbitz guest review
8/10 Very good
6 Oct 2023
The ship was run down, a lot of signs that maintenance wasn’t a high priority. However if your goal is to dive and snorkel on the reef a “lot”, then you’ll be happy.
Michael
Michael, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Mar 2023
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jan 2020
Awesome trip to the famous Barrier Reef.All was well organised, comfy, bed, lovely people around, amazing diving. Waiting for my next trip!
Verified traveller
2-night romance trip
Verified Wotif guest review
8/10 Very good
3 Jun 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2019
Great luxury live aboard adventure. Stayed one-night as it was our first time on a boat and found the 6 dives over 2 days was great and tiring. The "premium room" is their Top Deck package and the upgrade was well worth it to us though only 3 rooms were booked as this upgrade during our time there and everyone else had fun too.
BrosonTravel
BrosonTravel, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
4 Apr 2019
Tang
Tang, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
20 Feb 2019
Awesome stay and a great staff :) Memorable for years to come!
Amy
Amy, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2018
Very overpriced trip. The yacht is very old. No cabin has lockers on the door - according to the stuff, that’s the policy on the boat. This mean that theoretically anyone can enter your room at any time. You can’t controll the conditioner in your room and in the dining area, it is freezing there. It’s a problem to get the fresh towel - you will be sent to use the only public dryer where everyone washed their stuff. The yacht has no shoe policy but the floor is pretty dirty. The wetsuits are literally tearing apart! I would say this is like a good friendly motel but they advertise and charge as 5 star hotel.
Diver
Diver, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2018
Super stay
Fabulous trip out to the reef. The crew were extremely friendly and helpful, the food was great and the cabin was very comfortable.
We saw loads of fish, dolphins, turtles and baby reef sharks.
Excellent way to get closer to the reef.
Jacqueline
Jacqueline, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2018
The hot tub is great and was very often in use.
Great stay!
Stefanie
Stefanie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2018
This was an amazing experience! I recommend staying two nights. The staff was so accommodating and it almost felt like you were traveling with good friends! Food was delicious and beds were comfortable. Good sleep is very important to me,
Debra
Debra, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
3 Apr 2018
Scuba/snorkeling
We were aboard Reef Encounter for 3 nights & everything was lovely! Food was excellent, staff were young and delightful.
no complaints - would definitely return!
Karen
Karen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2017
Highly recommend!
My family and I had an amazing 4 day, 3 night stay on Reef Encounters. The crew was terrific, food was great and the reef was incredible ... especially loved the night dives!
Sarah
Sarah, 3-night trip
Verified CheapTickets guest review
6/10 Good
23 Nov 2017
Tired and in need of a good clean
We booked 2 nights on Reef Encounter so we could snorkel and dive the barrier reef. We were super excited about the trip until the moment we boarded the transfer boat; Reef Experience. The staff were very young and everything was a bit disorganised and the safety briefing had lets say some crucial bits of info which were at best lacking.
The advert stated that we would be served breakfast during our morning transfer; if an unbuttered roll with a half cold veggie burger and some cut slices of watermelon, pinaple etc counts as breakfast then we got it. Maybe my expectations were a little high i thought, i'm sure the food must be better on Reef Encounter as that's the 'hotel' boat after all, whereas Reef Experience just the taxi boat.
On Reef Encounter, the departure was fine, the staff sorted out offloading our luggage. The welcome onto the boat was good and much better than the welcome we'd recieved on the transfer. We were shown up to our rooms. The bed was a good size and was comfy, the bathroom was normal size for a boat but there was a strange and unpleasant pong from the drains. Needless to say we kept the door closed on the bathroom as much as possible to stop the smell entering the bedroom.
The food was advertised as 'gormet', it wasn't. Portion sizes were good but the dishes lacked any kind of seasoning.
The snorkelling and diving provided was very enjoyable and the ships dive master was brilliant. The sites on the Reef we visited were amazing!
K
K, 2-night trip
Verified Expedia guest review
6/10 Good
15 Nov 2017
Was ok
Food was great and a lot of it. Some staff were nice. Some more abrupt. No free introductory dive as told. Ocean was rough so if you don't have a strong stomach, don't go. Didn't see many fish as it was cloudy. Need the sun to shine into the reef.
Dawn
Dawn, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Oct 2017
Highly Recommend "Hotel" on the Great Barrier Reef
A really fun place to stay if you want to be out on the reef for more than a few hours. We stayed 2 nights/3 days. The boat is large and comfortable and well-outfitted for diving & snorkeling. We had a decent-sized stateroom. The staff were enthusiastic and fun, from all over the world, and did a great job taking care of guests' needs. Staying out on the reef is the best way to get in a lot of time seeing marine life whether you are a snorkeler or diver -- if the weather cooperates. Even in the bad weather, the crew did their best to keep it upbeat and fun for all. They proved themselves to be skilled and kept everyone safe. Oh - and the food was very good, and lots of it! Just remember to take your Dramamine...
Kim
Kim, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2017
It was great to have stay overnight on the reef, and we enjoyed the multiple opportunities for diving. definitely worth the experience.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2017
Awesome
Great staff, awesome snorkeling. You'll get tonnes of water time.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2017
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2017
Diving and food provided was very good.
Wai Ling
Verified Hotels.com guest review
8/10 Very good
14 Mar 2017
CIO
Amazing time and amazing food!!!
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2016
As Advertised
Great service. Price on hotels.com was for snorkeling option only. Time of our lives. Great service and accommodation. Everything as advertised.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2016
Awesome experience for Great Barrier Reef
We did this to stay overnight on the reef. If you book through Hotels.com, you will still have to pay for the tax (per day that you are there) and any diving upgrades. This booking is only good for the snorkel experience but you can upgrade easily (you just have to pay the price difference between the snorkel and the diving trips). Overall the experience was great. The room was small but that's what you get on a boat. It was comfortable and clean. We spent all day diving on the reef. The employees were very courteous and helpful. We loved the whole experience!
Jonathon
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2016
So much fun. They staff take good care of you and the food is pretty tasty