Escape to Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and unwind in style with 2 poolside bars, a rejuvenating spa, and a tranquil garden. Treat your family to an unforgettable getaway with 3 outdoor pools and express check-out. The helpful staff has left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Bar
Pool
Free parking
Spa
24/7 front desk
Main amenities (12)
159 apartments
Daily housekeeping
On the beach
5 restaurants and 2 poolside bars
2 bars/lounges
Full-service spa
2 outdoor pools
Free children's club
Free supervised childcare
Free airport shuttle
Fitness centre
Children's pool
Feel at home (6)
Supervised childcare (free)
Children's pool
Children's club (free)
Separate bath and shower
Cable/satellite TV service
Garden
The current price is ฿16,381
฿16,381
฿16,381 total
includes taxes & fees
9 Jun - 10 Jun
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for OCEANFRONT SUITE
OCEANFRONT SUITE
Highlights
Balcony or patio
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
Jetted bath
Sea view
67 sq m
1 bedroom
1 bathroom
Sleeps 4
1 King Bed
View all photos for OCEANFRONT SWIM UP SUITE
OCEANFRONT SWIM UP SUITE
Highlights
Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
Sea view
67 sq m
1 bedroom
1 bathroom
Sleeps 4
1 King Bed OR 2 Queen Beds
View all photos for OCEANFRONT POOL SWIM UP SUITE
OCEANFRONT POOL SWIM UP SUITE
Highlights
Balcony or patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Day bed
Separate bedroom
Sea view
67 sq m
1 bedroom
1 bathroom
Sleeps 4
1 King Bed OR 2 Queen Beds
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About this property
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive is a great choice for your beach stay in Playa del Carmen. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs and aromatherapy. KICK, one of 5 restaurants, serves breakfast and lunch. There are 2 poolside bars and a free airport shuttle, and apartments get the details right with free minibar items and Jetted bath. Fellow travellers love the helpful staff.
All-inclusive
This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)
Land activities
Volleyball
Children's club
Childcare
Entertainment
On-site entertainment and activities
Languages
American (Sign language), English, Spanish
At a glance
DONE
Property size
159 apartments
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
Free supervised childcare
Free children's club
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
Free secured, uncovered on-site valet parking
DONE
Transfers
Free airport shuttle on request (available 24 hours a day)*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Beach
On the beach
Pool/Spa
2 outdoor pools
Hot tub
Sauna
Steam room
Massages
Spa services
Body scrubs
Manicures and pedicures
Reflexology
Deep-tissue massages
Hot stone massages
Aromatherapy
Body treatments
Internet
Free WiFi
Parking and transport
Free secured, uncovered self-parking on site
Free secured, uncovered valet parking on site
Free 24-hour return airport shuttle
Airport shuttle on request
Family friendly
Free supervised childcare
Free children's club
Children's pool
Children's games
Restaurants on site
KICK
PALMS RESTAURANT
JADE
HABB
SWELL
Dining
5 restaurants
2 poolside bars and 2 bars/lounges
Stocked minibar (free)
Room service available
Bedrooms
Bed sheets provided
Day bed
Bathrooms
Bath or shower
Hydromassage shower head
Jetted
Bathrobes
Shampoo
Soap
Toilet paper
Free toiletries
Hairdryer
Towels provided
Entertainment
30-inch smart TV with cable/satellite service
Outdoor areas
Balcony
Terrace
Garden
Picnic area
Outdoor furniture
Outdoor entertainment area
Laundry
Laundry facilities
Work spaces
Laptop workspace
Desk chair
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 114
Tile flooring in public areas
Tile flooring in room
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Local maps
Iron/ironing board
Phone
Blackout curtains
Safe at front desk
Free newspapers
Restaurant dining guide
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
159 rooms
Traditional architecture
Special features
Spa
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
KICK – This restaurant serves breakfast and lunch.
PALMS RESTAURANT – This restaurant serves breakfast and lunch. Open daily.
JADE – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
HABB – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
SWELL – On-site bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Frequently asked questions
Is there a pool at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Check-in start time: 2:30 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive and nearby?
Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive has 2 poolside bars, 2 bars and a spa, as well as a fitness centre, a picnic area and a garden.
Are there restaurants at or near Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine.
Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have private hot tubs?
Yes, each apartment has a jetted bath.
Does Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive have any outdoor private spaces?
Yes, each apartment features a balcony.
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Generations Riviera Maya Family Resort Catamaran, Water Park & More Inclusive Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Food
Restaurant
Beach
Room
Children
Recreation
Ocean
Booking
Concierge
Reviews
10/10 Exceptional
19 Jan 2025
Amazing resort with exceptional food and a quiet cozy feel. Great restaurant options with the adjacent adults only resorts. Beach was beautiful, ocean was rocky.
Perry
Perry, 9-night trip
10/10 Exceptional
12 Nov 2024
This resort was beautiful and a great place for children and their families to enjoy
Mohamed Yahia
Mohamed Yahia, 4-night trip
10/10 Exceptional
23 Jan 2025
Everything was perfect and the 'more inclusive option' was a great value.
It's a good resort but not worth the price I paid. It's definitely not a 5 star.
The staff are great. So do management.
Talal
Talal, 5-night trip
10/10 Exceptional
20 Dec 2024
The staff were very friendly and jolly which is a great way to greet people
Jonah
Jonah, 3-night trip
10/10 Exceptional
18 Nov 2024
We had a great time and everything was very well organized and everyone was helpful and pleasant.
patrick
patrick, 3-night trip
10/10 Exceptional
2 Sep 2024
Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos
Rebecca Barcellos, 4-night trip
4/10 Fair
29 Dec 2024
Poor management of checking in guests, communication on the site
AIMEE
AIMEE, 2-night trip
10/10 Exceptional
9 Jul 2024
Great and seamless experience from the complimentary pickup from the airport to the stay with many food options. The staff were great the whole way through.
Larry
Larry, 4-night trip
6/10 Good
4 Feb 2025
Didn’t have much areas for the kids to walk and play as the other resorts were adults only.
Ordered room service twice and it didn’t show up. Other times it took over 2 hours.
Had to go and get water myself everyday. Asked for the mini bar to be restocked everyday and that didn’t happen.
David
David, 7-night trip
2/10 Poor
11 Feb 2025
If you are thinking of going on vacation to this hotel, don't really do it, you don't want to ruin your vacation, bad food, they waste your time on pure stupidity, for everything you have to book, there are not even people and they ask you to reserve even to eat or you don't eat, the travel agency is terrible, they offer you trips and they put them in such a way that you can't reach them, they don't explain well how to book until you go and you already lost the day and didn't get any tour, the most horrible hotel in Honestly, I complained and they said they couldn't do anything, they blamed each other and there was no one to complain to.
Damaris
Damaris, 3-night trip
8/10 Very good
15 Aug 2024
The place is beautiful, the staff is tremendously welcoming and nice, the property has tons of activities to try out if relaxing at the pools and beaches isn’t for you. There’s a little bit of everything for everyone. Only thing that wasn’t really great was the lunch and dinner, the food isn’t really good quality it was more on the cheaper American buffet style type rather than authentic Mexican style.
Claudia
Claudia, 5-night trip
10/10 Exceptional
24 Dec 2023
spacious rooms exceptional customer service
Mandeep
Mandeep, 1-night trip
10/10 Exceptional
15 Mar 2024
The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen
Yasameen, 5-night trip
10/10 Exceptional
1 May 2024
Overall satisfactory
yasmin
yasmin, 7-night trip
10/10 Exceptional
29 Apr 2024
The staff could not be nicer or more willing to help. Everyone goes out of their way to make sure you have everything you need. The restaurants are incredible for an all inclusive. The drinks are delicious. We brought our baby and they had everything we needed at the resort - a crib/monitor/etc. It’s not a big resort, but if you are looking for a short relaxing vacation, this is great!
Jillian
Jillian, 3-night trip
4/10 Fair
2 Aug 2024
Family resort. Food was not great. Beach had wave breakers and could not go far into water at all. Nothing much to do. Swim up rooms are all connected to main pool. It was noisy all day and night with loud mics music and games. . Nothing but weddings done there.
Nicole
Nicole, 1-night trip
10/10 Exceptional
23 Feb 2024
very nice
Harlan
Harlan, 5-night trip
10/10 Exceptional
12 Aug 2024
Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
nadine
nadine, 4-night trip
6/10 Good
13 Aug 2024
Our room was not very clean. Little bugs all around the sinks in the bathroom. Not worth the money we paid. Entertainment was very limited. Resort was a ghost town. Chef's market was the best part of the resort. Room service was very, very small portions. No bottled water at the restaurants. Would not return.
HEATHER
HEATHER, 3-night trip
10/10 Exceptional
14 Jun 2024
We loved everything about it. The drivers were punctual to get you from point A to point B around the resort. The pool was plentiful. The breeze from our room overlooking the ocean was amazing. The only thing that was a slight issue was in the Chef Market. My fiancee wore a shirt that had very short sleeves and the host was giving a little slack. until we pointed out that there were a few ladies of the same party in pjs and head scarves at the breakfast seating.. other than that.. it was awesome
YHUNDRA
YHUNDRA, 5-night trip
6/10 Good
16 Apr 2024
We enjoyed all of the restaurants. However, the room next to ours was getting renovated and they made so much noise that my toddler had a hard time napping and going to bed. We complained and nothing was done. Also, we were on the side of the hotel that was away from all restaurants which made it difficult with a toddler.
Angelica
Angelica, 4-night trip
6/10 Good
6 Aug 2024
The employees at this resort were not friendly or welcoming. Everyone seemed like they hated their job. From check-in to restaurants, bars, and even housekeeping folks. If you ask for anything you are given a look like you are bothering them. The pool was dirty the whole time we were there. One day, they missed cleaning our balcony and we couldn't use it because there was bird poop everywhere. We received cold food at the restaurants multiple times and experienced servers who would not attend to us. We were with a wedding party where others had a similar experience.