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The Royal Snail

5.0 star property
Luxury hotel with spa, near Castle of Namur

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Snail

Outdoor pool
Front of property
Premium bedding, down duvets, minibar, in-room safe
Bar (on property)
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Airport transfer
  • Spa
  • Bar
  • Connecting rooms available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The price is ฿4,114
฿4,450 total
includes taxes & fees
24 Dec - 25 Dec

Room options

View all photos for Standard Room (Pool side)

Standard Room (Pool side) | Premium bedding, down duvets, minibar, in-room safe

Standard Room (Pool side)

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Garden
Furnished patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, minibar, in-room safe

Single Room

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room (River side)

Deluxe Room (River side) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (River side)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

Deluxe Room (Pool side) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Pool side)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

Superior Room (Garden side) | Premium bedding, down duvets, minibar, in-room safe

Superior Room (Garden side)

Highlights

Garden
Furnished patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
  • 18 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

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Spa
Parking available
Free WiFi
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9.2 out of 10, Wonderful, (166)
The price is ฿2,808
฿3,066 total
includes taxes & fees
1 Jan - 2 Jan 2025
Mercure Namur Hotel
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About the area

Map
Avenue de la Plante 23, Namur, 5000

What's nearby

  • Grand Casino de Namur - 3 min walk
  • Castle of Namur - 9 min walk
  • Place d'Armes - 14 min walk
  • Felicien Rops Museum - 16 min walk
  • University of Namur - 4 min drive

Getting around

  • Charleroi (CRL-Brussels South Charleroi) - 37 min drive
  • Liege (LGG) - 101 min drive
  • Jambes Station - 17 min walk
  • Jambes-East Station - 22 min walk
  • Namur Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Circus Casino Resort - ‬2 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪La Carte Du Roi - ‬2 min walk
  • ‪Le Pain Quotidien Jambes - ‬9 min walk
  • ‪Schtouff - ‬7 min walk

About this property

The Royal Snail

Located near a train station, The Royal Snail is a great choice for a stay in Namur. You can visit the spa to indulge in massages, body wraps or hydrotherapy, and Agathopede serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

Languages

Dutch, English, French, Italian, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 15 per night)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Pilates classes
  • Use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway hire/tours nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 4 buildings/towers
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Royal Snail Hotel - Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Agathopede – This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: EUR 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one way)
  • Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 30.0 per night

Parking

  • Valet parking costs EUR 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

Does The Royal Snail offer free cancellation for a full refund?
Yes, The Royal Snail does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Snail?
Yes, there's an outdoor pool.
Are pets allowed at The Royal Snail?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Royal Snail?
Yes. Valet parking costs EUR 15 per night.
Is an airport shuttle service offered by The Royal Snail?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one way.
What are the check-in and check-out times at The Royal Snail?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50 (subject to availability).
Is there an on-site casino at The Royal Snail?
No, this hotel doesn't have a casino, but Grand Casino de Namur (3-min walk) is nearby.
What is there to do at The Royal Snail and nearby?
Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Royal Snail also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Royal Snail?
Yes, Agathopede offers garden views and poolside dining.
Does The Royal Snail have any outdoor private spaces?
Yes, every room features a garden.
What's the area around The Royal Snail like?
The Royal Snail is a short 3-minute walk from Grand Casino de Namur and 9 minutes' walk from Castle of Namur.

The Royal Snail Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Christine, 3-night family trip
Verified Expedia guest review

8/10 Very good

Philippe, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great staff!
Matthew, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Michael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The bed was super comfortable, although room was a little on the small side it was very well appointed
Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Xavier, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nigel, 1-night trip
Verified Expedia guest review

8/10 Very good

D, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.
Verified Expedia guest review

10/10 Exceptional

Best!
Daniela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of my favourite hotels that I stay in
Nigel, 1-night business trip
Verified Expedia guest review

6/10 Good

general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
grant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was nice and helpful, super nice view, original rooms
2-night family trip
Verified Expedia guest review

8/10 Very good

Aircon was noisy with no way to turn it off, otherwise very comfortable stay
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location,friendly staff, ample breakfast
My husband and I stayed for 1 night in this hotel in May '21. The location of the hotel is excellent: close to the Citadel and the Meuse river. The hotel staff is multi-lingual, and very helpful. We opted for a standard room with a view of the pool at the back of the hotel, because it was bigger and probably quieter than the Deluxe rooms with views of the river at the streetside. Parking was free,on the street in front of the hotel. The room had a comfortable double bed,a desk with a minifridge enclosed,1 chair, a red alcove with a seat, a closet with a safe, a see-through shower and a sink with design amenities in the room, a separate toilet, and a small balcony. There was a flatscreen TV and free WIFI too. The room was soundproof, quiet and very clean. The dinner in the hotel was a bit of a disappointment: although the food was very tasty, portions were very small with few accompaniments and the wine was on the expensive side. Breakfast however was ample and very tasty. We could choose between a sweet or hearty breakfast or we could get a combination of the two (which we did). On top of that, we could opt for eggs any style, fruit and juice. As long as there are Covid-restrictions, breakfast is served on a tray in the room at an hour of your choosing. There isn't much space to eat it, though . One of us could sit on the chair at the desk, the other one had to sit on the bed. We had a very good stay here, and we will stay here again when we are in Namur.
The hotel façade
Room 406 seen from the door
Room 406
Room 406
Katharina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Second time we stayed and just really satisfied with staff room as well as easy parking.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for an overnight stay
Nice stay, good hotel. Comfortable.
Henrique, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Dalila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

An hotel where I felt at home. Welcoming staff always ready to help customers. The restaurant inside the hotel is great as well as breakfast. Would certainly go back.
2-night business trip
Verified Expedia guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

4/10 Fair

We'd hoped for a fairly luxurious stay, but had only warm water for the bath on arrival, and despite detailing the problem to the hotel staff little effort was made to rectify the problem, so we still had no hot water on our second and last night. The restaurant menu appeared to provide nothing for vegetarians so we ate elsewhere. The room was small, and most of the floor space was taken up by a table that ran the full width of the bed. Very disappointed.
2-night romance trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review