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Haven Hotel

4.0 star property
Beachfront hotel in Poole with restaurant, bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haven Hotel

Terrace/patio
Double Room, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool loungers
On the beach
Double Room, Balcony, Harbour View | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Terrace
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Sea View

Highlights

Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Economy Double Room, Courtyard View

Highlights

LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbour View

Double Room, Balcony, Harbour View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Harbour View

Highlights

Balcony
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Large Sea View Double with Balcony | View from room

Sandbanks Hotel

Pool
Free breakfast
Parking available
Free WiFi
8.0 out of 10, Very good, (792)
Sandbanks Hotel
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About the area

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Beach - 4 min walk
  • Compton Acres - 5 min drive
  • Poole Harbour - 11 min drive
  • Poole Quay - 12 min drive
  • Brownsea Castle - 61 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive
  • Branksome Station - 8 min drive
  • Swanage Herston Halt Station - 12 min drive
  • Swanage Station - 14 min drive

Restaurants

  • ‪Sandbanks Beach Cafe - ‬12 min walk
  • ‪Branksome Chine Beach Goods Shop - ‬6 min drive
  • ‪Knoll Beach - ‬8 min drive
  • ‪Compton Acres - ‬5 min drive
  • ‪Rick Stein, Sandbanks - ‬9 min walk

About this property

Haven Hotel

Haven Hotel is a great choice for your beach stay in Poole, putting you near activities such as windsurfing, waterskiing and kayaking. The indoor pool provides a splash of fun, and guests can also take advantage of a sauna and a steam room. The Point Restaurant is open for lunch and dinner, and offers ocean views. A bar/lounge, a seasonal outdoor pool and a terrace are other highlights. The helpful staff and location get great marks from fellow travellers.

Languages

English, French, Polish, Portuguese

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10.00 per night)
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • On the beach
  • Kayaking nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Terrace
  • An indoor pool
  • Seasonal outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Point Restaurant – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Pavilion Bar – Overlooking the ocean, this bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Parking

  • Self-parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 5:30 PM
  • The seasonal pool is open from May to September

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

Does Haven Hotel offer free cancellation for a full refund?
Yes, Haven Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Haven Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:30 AM to 5:30 PM.
Are pets allowed at Haven Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Haven Hotel?
Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Haven Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Haven Hotel and nearby?
Have fun with nearby activities such as boat tours, kayaking and waterskiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Haven Hotel also has a steam room.
Are there restaurants at or near Haven Hotel?
Yes, The Point Restaurant offers al fresco dining and ocean views.
What's the area around Haven Hotel like?
Haven Hotel is a short 4-minute walk from Sandbanks Beach and 6 minutes' walk from Dorset Area of Outstanding Natural Beauty. Travellers love the hotel's prime location.

Haven Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Always great
Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again
P A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All perfect we had enjoyable stay.
Andrew, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Haven Hotel
The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.
John, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Truly beautiful, best spot in Poole.
The best part of Poole, stunning surroundings, beautiful hotel, only slight problem was the bed was too hard, for me personally, but all the rest was great.
Kerry, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANTONY, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Very old outdated property View of ferry, which was very close Staff not very friendly or helpful Had to go down to bat to get wine glasses for the room( gave us 2 different glasses)
SYLVIE, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Tina, 2-night family trip
Verified Expedia guest review

8/10 Very good

A little mid-week break
Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.
S, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Carole, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.
Trevor, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Will not be returning to this hotel very tired. Bath not working poor pressure and luke warm after 30 mins running and just 10cm deep gave up. Staff could not fix but no other room offered. No flannels. Service at dinner soo slow and waitress chewing gum!!! Waited over an hour for starter and drinks! Customers next to us waited over 30 mins for ice cream! And still not served so gave up! Outdoor pool very clearly states no diving or jumping in but family including the adults dive bombing in hence no one else able to use pool. Reported to staff member but nothing done about it! Good point is it’s on a lovely Sandy beach
Caroline, 1-night trip
Verified Hotels.com guest review

6/10 Good

3nights Stay
Loved the leisure centre, breakfast was okay nothing stands out. Hotel is outdated but well maintained. Rooms could do a bit more storage, we had to keep some of our clothes in the luggage. Close to bus stand going to Bournemouth and beach. Staff friendly and helpful.
3-night trip
Verified Hotels.com guest review

4/10 Fair

Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location
Craig, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Fantastic location and very relaxing
Darren, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed just one night but staff were very helpful and was lovely and clean
Jenny, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Dated property and furniture. Drab. Good location however for chain ferry. Quiet safe location
David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark Christy
The Haven hotel was a bit dated there was plenty of parking the staff were brilliant the swimming pool was very clean.The breakfast was excellent all together was a great experience.
Mark, 7-night business trip
Verified Hotels.com guest review

6/10 Good

great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.
William, 1-night trip
Verified Hotels.com guest review

6/10 Good

Alison, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property was very expensive for the price, I expected at 4 star and have received better facilities in a 3 star. The room had a desk top fan, a dirty broken kettle and the bathroom looked like it had seen better days (20 years ago!) the building needs some tlc and attention, and the gate access to the swimming pool and beach really needs to be changed as the the doors would not open. The staff were nice and I did not complain as I was there for 1 night. I’ve spent less in the Maldives for 5 star facilities!
Preena, 1-night trip
Verified Expedia guest review

6/10 Good

Lynette, 1-night trip
Verified Hotels.com guest review