Three short points:
1. Robbery:
The room next to mine got robbed. The two people who were staying there luckily had their electronics and documents with them. So they only lost clothes. However, it was one crazy experience to have cops arrive etc. The hostel does not have 24hr customer service so we had zero help from anyone.
I was scheduled to stay for four nights. But I immediately checked out after the robbery (2nd night) and moved to a nice hotel (U232; which is excellent).
2. Rude customer service:
After the robbery I asked to cancel my remaining reservation. The receptionist (very rudely) flat out refused. She actually refused to believe me that a robbery had happened. (I checked out at 8am and the folks who had been robbed were still sleeping.) So I said whatever, and just left.
+ I called hotels.com and told them what happened later. They sincerely apologized and refunded me the full amount. So, hotels.com you are awesome!
3. Shady rooms:
The robbery notwithstanding, this hostel was really dingy, ill lit, and all round not nice. I booked a single room and it was very small, and the heater didn't work (it's November and pretty cold). Now it might be okay if I was starving and on an extreme budget. But for $30 more a night, you can get an amazing 3-4 star hotel. So keeping that in mind, this is a pretty bad deal. (I could rant on about details but there's no point).
Overall recommendation : Do NOT stay here.