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Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4.0 star property
Family-friendly hotel with 4 restaurants, near Surin Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

4 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
Exterior
Exterior
Superior Twin Room, 2 Single Beds | View from room

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Free children's club
  • 24-hour fitness centre
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
The price is ฿3,455
฿3,800 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Family Room, Multiple Beds (Standard) | Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Standard)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

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8.4 out of 10, Very good, (349)
The price is ฿9,008
฿11,050 total
includes taxes & fees
12 Dec - 13 Dec
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About the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

What's nearby

  • Surin Beach - 6 min walk
  • Pansea Beach - 9 min walk
  • Bang Tao Beach - 15 min walk
  • Boat Avenue Mall Phuket - 5 min drive
  • Kamala Beach - 6 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 35 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel features a free kids' club and puts you within a 10-minute walk of Surin Beach. Guests can indulge in Thai massages, facials or body scrubs, and Asia Alive, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, French, Russian, Thai

At a glance

Hotel size

  • 255 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Archery
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Spa services
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials and body scrubs.

Dining

Asia Alive – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.
Joe Kool's – This poolside restaurant specialises in international cuisine and only serves lunch. Happy hour is offered. Open daily.
Champion Bar – This sports bar specialises in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
TAI Sushi Bar – Overlooking the pool, this sushi bar specialises in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Ocean's Restaurant – This restaurant is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: THB 4000
  • Christmas Eve (24 December) gala dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: THB 5000
  • New Year's Eve (31 December) gala dinner per child: THB 2500 (from 4 to 11 years old)

Optional extras

  • WiFi is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1200.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Resort Phuket Surin Beach, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, an airport shuttle is available. The charge is THB 1300 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn Resort Phuket Surin Beach, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as archery. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a water slide and a 24-hour fitness centre. Holiday Inn Resort Phuket Surin Beach, an IHG Hotel also has spa services and an arcade.
Are there restaurants at or near Holiday Inn Resort Phuket Surin Beach, an IHG Hotel?
Yes, there are 4 on-site restaurants, featuring international cuisine, pool views and poolside dining.
Does Holiday Inn Resort Phuket Surin Beach, an IHG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Holiday Inn Resort Phuket Surin Beach, an IHG Hotel like?
Holiday Inn Resort Phuket Surin Beach, an IHG Hotel is a short 6-minute walk from Surin Beach and 15 minutes' walk from Bang Tao Beach.

Holiday Inn Resort Phuket Surin Beach, an IHG Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Peshtewan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Very good experience
Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Jacky, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good value for money
Ravichandra, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Shirlyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sharad, 1-night trip
Verified Expedia guest review

8/10 Very good

Is good hotel for family that have kids
Kannika, 2-night family trip
Verified Expedia guest review

8/10 Very good

ahmad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a wonderful time very relaxing and wonderful staff
Renee, 5-night trip
Verified Expedia guest review

2/10 Poor

We have in trouble with the air condition
Abdullah, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Harmony M, 2-night romance trip
Verified Expedia guest review

4/10 Fair

It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Phattharaporn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Bharti, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Noppagrow, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel would stay again
This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Kathryn, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 10-night trip
Verified Hotels.com guest review

4/10 Fair

John, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Dårligt
Forfærdeligt ophold meget beskidt hotel dårlig service var ikke særlig venlig mod børnene kan anbefale det her hotel
Mia, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Die Unterkunft ist in die Jahre gekommen, daher Renovierungsbedürftig, Klimaanlage sehr laut, Betten sollten erneuert werden.
Heinz Juergen, 4-night family trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Preis Leistung ist hier völlig in Ordnung. Wir waren bis auf Kleinigkeiten zufrieden. Das Personal ist immer bemüht es den Gästen recht zu machen. Kinder Animation ist auch absolut Top. Leider muss man aber sagen das die Pool Anlage schon sehr in die Jahre gekommen ist und dringend Saniert werden müsste. Absolute Verletzungsgefahr für Kinder. Die Preise fürs Essen im Hotel, sind auch Wucher. Da lieber direkt nach draußen gehen. Viele Gäste, die meinen sich nicht an Regeln halten zu müssen... schade das dass Personal da nicht blickig ist wenn abends bis in die Puppen im Pool gefeiert wird. Ungünstig für ein auf Kinder ausgelegtes Hotel welche da eigentlich schlafen wollen.
Verified Expedia guest review

6/10 Good

Ryssland annekterat Surin Beach
Boendet är bra, stora rum, bra frukost, bra poolområde. Stranden är magiskt fin, nära till restauranger och snabbköp. MEN det var 99% ryssar på hotellet. Som tror att alla andra pratar ryska. Som lever i tron att alla är där för att tjäna just dom. Otrevliga när det är trångt vid frukostbuffén, verkar också vara kutym att ryska barn får härja fritt på semestern, föräldrarna släpper allt.. det visades film på bioduk på kvällen för barn. På ryska. Notera, det mesta negativa är ju inte hotellets fel - men vi spenderade så lite tid på hotellet som möjligt. Frukost -> stranden -> hem och duscha och hänga på rummet -> ut till restauranger på stranden eller i staden.
Thomas, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Slitet hotell med promenadavstånd till stranden
Ett ganska slitet äldre hotell med bra läge nära Surin beach. Hotellet hade behövt rustas upp, pooldelen är rentav farlig på flera ställen där det finns vassa kanter och lösa delar. De erbjuder en del aktiviteter för barn, vi använde oss inte av dem. Vattenrutschkanorna var poppis. Frukosten var riktigt kass, vi gick därför till hotellet bredvid och betalade för frukost där istället. Stranden är fin och med bra restauranger.
5-night family trip
Verified Hotels.com guest review

4/10 Fair

Alexander Kurt, 6-night romance trip
Verified Expedia guest review

6/10 Good

Prix des boissons et des menus plus du triple que les restaurants de la rue. Nettoyage de la salle de bains laisse à désirer, nettoyage de la chambre à 17.30 trop tard. L'accès à la plage est le parcours du combattant, les heures de prendre et déposer les linges de plage sont peu pratiques. Hormis la qualité des lits, rien ne nous encoragera à revenir dans cet hôtel.
Philippe J., 14-night romance trip
Verified Expedia guest review