2/10 Poor
29 Jan 2025
Humiliating
I was there 4 hours of a two night stay due to the rude interaction with the bartender. I was referred by a client, and excited to experience this Hotel. They offer free drinks and food in the evenings and free breakfast in the morning. I checked in,went to the pool, took a bath and got dressed for the dinner experience. It was 5:30 p.m. i had no interaction with anyone prior. Being new to this place and wanting to not be in the dining area with families and couples, as i was on my own,i inquired about sitting in the bar area. I didn't know there was another bar area in the back. I got some water and orderd a drink,they didn't have what i requested, so i then asked for a beer, i was then told that "I should just stick with water" perplexed and confused, i than got a plate of food,and went to the back area. Only to have the uptight bartender from the front,come back to motion to the bartenders in that area,with a cutting of the throat motion to not serve me. Again i was there for 4 hours. I have no idea what the issue or problem was, other than my appearance. I asked for a manager, that was not provided, i asked the front desk,if it was the way i was dressed,because i was by myself.maybe thats why they offer free drink cards,so the bartender can refuse services. I was confused,humiliated and embarrassed with NO explanation or compassion. I was planning on staying for two nights. I take myself for a getaway whenever I can. So dissatisfied with my treatment. I left at 6:30
Jacque
Jacque, 2-night trip
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