1-Exercise room should be open 24 hours, if I work all day and can only workout at night, can’t do it because you close it at 8pm
2- During morning or day time, I don’t have all machines available because you have a PTrainer doing classes and equipment is not available
3-Soccer Team is using hallway to chat in loud voice right at your door day and night
4- From Wednesday to Saturday we had warm water shower, not hot
6- No iron or ironing board in the rooms so, I had wear my wrinkled clothes right out of my luggage, ironing service is only available during business hours
7- There’s no tissue paper in the bathroom
8- The size of the water bottle is equal to one glass and does not justify the $8 reais price
9- The breakfast hours had for 2 days the hours of 6 to 10:30 am, and other days was until 10 am
10- The obligation to wear a bracelet to identify as a guest is dangerous because identify is as tourist once you are walking outside of the hotel.
Disappointed with a Hotel that was fantastic and I did recommend to the US State Department as a good choice .
This way, you make me rethink my opinion about doing business with you!
Regards,
Will Scoralick Baptista