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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with spa, near Plaza de Armas

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Photo gallery for JW Marriott El Convento Cusco

Restaurant
Reception
Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | 1 bedroom, memory-foam beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Mountain View | Living room | 49-inch LCD TV with cable channels, TV, iPod dock
Restaurant
In the heart of Cusco Historic Center, JW Marriott El Convento Cusco offers a tranquil retreat with lush gardens and a library. Treat yourself to rejuvenating spa treatments or unwind by the indoor pool. With multilingual staff, express check-in/out services, and helpful bellhops available during your stay.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Room service
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The current price is ฿9,852
฿12,161 total
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sept 5 - Sept 6
Check availability for tonight Sept 5 - Sept 6

Tomorrow

Sept 6 - Sept 7
Check availability for tomorrow Sept 6 - Sept 7
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking (No View)

Room, 2 Double Beds, Non Smoking (No View) | 1 bedroom, memory-foam beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (No View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View

Suite, 1 King Bed, Non Smoking, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Non Smoking, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

1 bedroom, memory-foam beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Memory foam bed
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | 1 bedroom, memory-foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (No View)

Room, 1 King Bed, Non Smoking (No View) | 1 bedroom, memory-foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (No View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | 1 bedroom, memory-foam beds, in-room safe, desk

Luxury Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, 930 reviews
The price is ฿10,483
฿12,867 total
17 Sept - 18 Sept
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About the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km
  • Coricancha - 5 min walk - 0.5 km
  • San Pedro Market - 13 min walk - 1.2 km
  • Sacsayhuaman - 16 min walk - 1.3 km

Getting around

  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 14 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Nuna Raymi - ‬2 min walk
  • ‪A Mi Manera - ‬2 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪Tika Sara - ‬1 min walk

About this property

JW Marriott El Convento Cusco

JW Marriott El Convento Cusco puts you in a great location, within a 15-minute walk of Plaza de Armas and San Pedro Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a sauna. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Lowered plug sockets in bathroom
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar – On-site bar.
Qespi Restaurant – This restaurant specialises in Peruvian cuisine and only serves dinner. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 41 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Service fee: USD 10 per night

Optional extras

  • WiFi is available in guest rooms for USD 00 per stay (rates may vary)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?

Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott El Convento Cusco?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott El Convento Cusco?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at JW Marriott El Convento Cusco?

Sorry, there's no on-site parking at JW Marriott El Convento Cusco.

What are the check-in and check-out times at JW Marriott El Convento Cusco?

You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.

What is there to do at JW Marriott El Convento Cusco and nearby?

JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott El Convento Cusco?

Yes, Qespi Bar offers Peruvian cuisine.

What's the area around JW Marriott El Convento Cusco like?

JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 12 minutes' walk from San Pedro Market.

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JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Food
Restaurant
History
Amenities
Bar
Accomodation Type

What guests liked

  • The breakfast buffet offered a wide variety of options and was described as excellent, delicious, and quite expansive. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location great food friendly staff clean quiet perfect for couples
Andreea, 4-night trip

10/10 Exceptional

Great hotel with helpful staff and relaxing spa facilities.
Michael, 2-night trip

6/10 Good

Great location, polite people. Food was good.
Shonaugh, 5-night trip

10/10 Exceptional

Amazing stay at this beautiful hotel. They offered free yoga and other fun activities while staying there. We took the tour to learn more about the history of the hotel. The location was also perfect.
Luke, 1-night trip

10/10 Exceptional

Amazing stay. Great staff and amenities. Such a great historical building
Alfredo, 1-night trip

10/10 Exceptional

Such a convenient location. GREAT staff
Sophie, 1-night trip

10/10 Exceptional

Very good hotel, good staff. Close stores for shopping.
Pedro W, 4-night trip

10/10 Exceptional

Excelente
Henrique, 4-night trip

10/10 Exceptional

Excelllent location with superb highly professional all around.
Foad, 1-night trip

10/10 Exceptional

We loved the place. It is a gorgeous historical building, magnificently kept. All kinds.of amenities avalibale. Walking distance to the town plaza.
Fernando, 2-night trip

10/10 Exceptional

Excellent hotel

Excellent hotel, eco friendly and lots of history attached to the hotel. Staff is extremely friendly and helpful, and the resident alpaca was amazing.
Hamaludeen, 4-night trip

10/10 Exceptional

The staff was amazing… courteous, respectful and accommodating! The facility was second to none… historic yet modernized! We had an amazing stay!
Nelvin, 5-night trip

10/10 Exceptional

This place is absolutely beautiful as it was once a convent. A very luxurious and comfortable stay. We had a room in the basement and couldn’t have enjoyed it more! I was conveniently close to the spa which was wonderful to unwind in each evening after a long day of activities. The breakfast was quite expansive with many options to choose from! The stay came with a variety of included treats which made the stay even more special!
Vanessa, 2-night trip

10/10 Exceptional

I loved the location, the property, the staff and the breakfast. My only complaint was the lobby's temperature, which was freezing almost all the time. The rooms decoration is a little dated, too heavy in terms of fabrics and rugs.
CARINA, 4-night trip

10/10 Exceptional

Great location and a beautiful hotel.
Azita, 1-night trip

10/10 Exceptional

Great stay. Really nice place
Mustafa, 2-night trip

10/10 Exceptional

Everything and everyone was outstanding. From the check-in process to pretty much any accommodations we needed during our short stay, the staff was up to the task promptly with courtesy and kindness. Special shout out to Paloma at the front desk. Highly recommend doing the “Monk tour” of the property (daily at 600) which highlights the architecture and history of the building though out the years, as well as the pisco sour class at the bar. Breakfast (included) was exceptional in quality and variety. Will definitely return when back in Cuzco.
carlos, 1-night trip

10/10 Exceptional

Luxury and exceptional service in the heart of historic district of Cusco. Excellence at the highest level with attentional to details and friendly service. Courtyard, breakfast, spa, staff all stood out. Would highly reccomend to anyone staying in Cusco.
Joshua Bailey, 6-night trip

10/10 Exceptional

The pool and spa area was amazing. The view from our room was excellent
Anthony, 6-night trip

10/10 Exceptional

Great hotel, very clean and staff very friendly. Only downside for us is it not having a gym, otherwise can’t fault it.
Babak, 3-night trip

10/10 Exceptional

Beautiful hotel and most important exceptional staff.
Francis, 6-night trip

10/10 Exceptional

What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?
Gaynor, 2-night trip

10/10 Exceptional

The staff was super helpful and very kind.
Charmaine, 1-night trip

10/10 Exceptional

Perfect

Beautifully situated in a colonial monastery. Excellent decoration and upkeep. The relaxation pool and spa are open until 22:00 which is an advantage. Perfect
noam, 5-night trip

10/10 Exceptional

Central Location - Excellent Service!!

I can't imagine there is a better place to stay in Cusco - central location, great staff, comfortable and clean lodging. Highly recommend!!
3-night trip