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Ciqala Suites Hotel

4.0 star property
Hotel with outdoor pool, near Pan American Pier

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Photo gallery for Ciqala Suites Hotel

Terrace/patio
Studio Suite, 1 Queen Bed | Living area | LCD TV
The Signature Suite | Premium bedding, memory-foam beds, minibar, in-room safe
Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Near Condado Beach, CIQALA Luxury Suites offers a tranquil retreat with a poolside bar and rooftop terrace. Savor the Caribbean cuisine at Our SP Floor Lounge, enjoy free breakfast, and unwind in the outdoor pool surrounded by sun loungers. With multilingual staff and helpful tour assistance nearby attractions are within reach.
VIP Access

Reviews

7.4 out of 10
Good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Room service
  • Terrace

Feel at home (6)

  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is ฿7,604
฿9,946 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite, 1 Queen Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
Memory foam bed
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory-foam beds, minibar, in-room safe

The Signature Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
HDTV
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Memory foam bed
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908

What's nearby

  • Sheraton Casino - 9 min walk - 0.8 km
  • Puerto Rico Convention Center - 12 min walk - 1.1 km
  • Pan American Pier - 15 min walk - 1.3 km
  • Condado Beach - 18 min walk - 1.6 km
  • Casino del Mar at La Concha Resort - 3 min drive - 2.2 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 21 min drive
  • Free beach shuttle

Restaurants

  • ‪Casita Miramar - ‬6 min walk
  • ‪La Isla - ‬4 min walk
  • ‪Los Pinos Num 2 - ‬7 min walk
  • ‪Éter Rooftop & Lounge - ‬1 min walk
  • ‪Habitante Cafe - ‬5 min walk

About this property

Ciqala Suites Hotel

Ciqala Suites Hotel features a rooftop terrace and puts you within a 10-minute walk of Sheraton Casino. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a beach shuttle and a terrace. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 33 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 6:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Free beach shuttle
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Our SP Floor Lounge – This poolside rooftop bar specialises in Caribbean cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 200.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Service fee: 20 per cent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property is professionally cleaned.

Also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Frequently asked questions

Does Ciqala Suites Hotel offer free cancellation for a full refund?

Yes, Ciqala Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ciqala Suites Hotel?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Ciqala Suites Hotel?

Yes, dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Ciqala Suites Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Ciqala Suites Hotel?

Check-in start time: 4:00 PM; check-in end time: 6:00 AM. Check-out time is 11 AM.

Is there an on-site casino at Ciqala Suites Hotel?

No, this hotel doesn't have a casino, but Sheraton Casino (9-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.

What is there to do at Ciqala Suites Hotel and nearby?

Ciqala Suites Hotel has an outdoor pool.

Are there restaurants at or near Ciqala Suites Hotel?

Yes, Our SP Floor Lounge offers al fresco dining, Caribbean cuisine and ocean views.

What's the area around Ciqala Suites Hotel like?

Ciqala Suites Hotel is a short 12-minute walk from Puerto Rico Convention Center and 15 minutes' walk from Pan American Pier. Travellers say that the hotel is in a great location.

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Ciqala Suites Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Iziah, 3-night trip

10/10 Exceptional

Excellent hotel. Great service.
Sheika, 1-night trip

10/10 Exceptional

Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Javier, 4-night trip

10/10 Exceptional

Staff were extremely friendly and helpful.
Craig, 1-night trip

10/10 Exceptional

Love the location and staff.
Nelida, 2-night trip

10/10 Exceptional

I love everything about it the location, the restaurant on the rooftop and the stuff were amazing
Marco, 3-night trip

10/10 Exceptional

Graet service!
Yasmine, 3-night trip

10/10 Exceptional

A great place to stay
Shaina, 3-night trip

8/10 Very good

Great rooftop views. Staff was super friendly. 24/7 mini mart next door has some sketchy characters around…
Samantha, 4-night trip

10/10 Exceptional

THE ROOF TOP WAS GREAT
Conrad, 4-night trip

10/10 Exceptional

Nice place just needs more vip perks for guest
Kristina, 1-night trip

10/10 Exceptional

Professional, knowledgable staff. Especially the 3 I interacted most Gustavo, Giselle, Mirabel. Couldn’t do enough for you.
Cynthia Soto, 3-night trip

10/10 Exceptional

I gifted this hotel to newlywed couple and they loved absolutely every detail and treatment.
Annette, 1-night trip

10/10 Exceptional

The location is in the cosmopolitan area many places to go near
Arminda, 7-night trip

10/10 Exceptional

Excellent location, superb breakfast, free parking, convenient location.
Christian Torres, 1-night trip

10/10 Exceptional

Great location with parking and rooftop pool & bar!
Jeffery, 1-night trip

10/10 Exceptional

Staff
Angel, 2-night trip

10/10 Exceptional

Clean staff was very nice
Nathan, 4-night trip

10/10 Exceptional

Best place to stay awesome rooftop restaurant, thanks Sara for hospitality at Eternity Restaurant
Julio, 3-night trip

10/10 Exceptional

Great place
Juan, 2-night trip

4/10 Fair

Love San Juan, but....
I was charged a non-refundable $200 service charge upon arrival above and beyond what I paid via Hotels.com (not a deposit, a service charge). I also had to leave a $200 deposit, which I was told at check out "should get refunded in 7-10 days). When I asked "should?" I was told, "Yes, 90%." Totally inappropriate and not customary. As I sit here state-side, I am still awaiting a refund of the deposit. I also had no hot water in the shower, but had hot water in the sink. This is clearly something that had to have been known. The desk staff were very nice and solicitous, but the hotel upkeep and policies were not up to my standards (and I am not picky).
4-night trip

8/10 Very good

Service from the staff was excellent.
Chad, 5-night trip

10/10 Exceptional

Place is great!
Pablo, 1-night trip

8/10 Very good

The roof to was beautiful.
Leah, 4-night trip

10/10 Exceptional

Great Property
Paula at the front desk is amazing: efficient and friendly.
Roger, 3-night trip