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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Beachfront property in Kantenah with spa, restaurant

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

6 outdoor pools, pool umbrellas, pool loungers
Sports bar
Down duvets, minibar, in-room safe, desk
Reception
Romance Villa Suite Poolside | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock
Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and 5 hot tubs
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Premium TV channels
The current price is ฿10,173
฿12,440 total
includes taxes & fees
3 Jun - 4 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Single use Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Single use Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

Down duvets, minibar, in-room safe, desk

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
Down duvet
2 bedrooms
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

Down duvets, minibar, in-room safe, desk

Junior Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, iPod dock

Junior Suite Garden View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Down duvet
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down duvets, minibar, in-room safe, desk

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Down duvet
Blackout curtains
Separate bath and shower
  • 58.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Down duvets, minibar, in-room safe, desk

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Aerial view

Grand Palladium White Sand Resort & Spa All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very good, 673 reviews
The price is ฿13,110
฿15,993 total
includes taxes & fees
12 Jun - 13 Jun
Grand Palladium White Sand Resort & Spa All Inclusive
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About the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Yal-ku Lagoon - 9 min drive - 5.7 km
  • Half Moon Bay - 9 min drive - 9.2 km
  • Xel-Há Park - 16 min drive - 19.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Adelita serves Mexican cuisine and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this all-inclusive property include a free kid's club, a beach bar and a fitness centre. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 425 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway hire/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Evening entertainment
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 14 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 6 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado – On-site steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori – This sushi bar specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Portofino – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Lola – This restaurant specialises in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: USD 2 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Colonial Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Palladium Colonial Resort & Spa All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium Colonial Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools and a private beach, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, La Adelita offers Mexican cuisine.

Does Grand Palladium Colonial Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Buffets
Family friendly
Entertainment
Booking
Drinks

What guests liked

  • The pool area was large, clean, and offered a variety of activities and amenities. (18 reviews)
  • The property offers a wide variety of delicious dining options with multiple restaurants to choose from. (8 reviews)
  • The spa was amazing and a highlight of the stay. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Huge resort with a beautiful beach and great service from all the people working there. Only downside is the quality of the food. Both the buffets and the A la carte restaurants.
4-night trip

8/10

Good maintenance
5-night trip

8/10

Overall we loved the resort, but our room wasn't cleaned the first two days and the resort is very large, a team was supposed to take us to and from our room and check in and check out, at check in after waiting a half hour we just walked, and for check out the tram came a half hour late. Overall, staff was wonderful and the facilities were great.
6-night trip

10/10

Beautiful resrot. Great staff. Rooms need an uplift other than that great stay
10-night trip

6/10

The resort is nice and spread out. Service is hit and miss. We had excellent seafood and mediocre steaks. In general, decent food at buffets, Argentina, French, Seafood restaurant. Thai restaurant was bad! I lost a nice thermist at Playa beach, family section. I have been to at least 15 resorts in Quintana Roo and this is the first time I lost an item. I requested for a camera review but people at concierge desk don't seem to care. They never get back to me.
5-night trip

8/10

Buffet food was average-good. A La Carts were good. Played mini golf, shuffle board. Had couples massage at spa. Went to Bravo & CHIC show. Colonial pool is large, maintained. We managed to get chairs. Hotel has a Hospitality room a guest can use when they first arrive. Rooms are not available until 3:00 pm. The same room can be used on the day you check out (and all hotel amenities) until 6:00 pm.
7-night trip

10/10

Had a great time. The beach is rocky so bring swim shoes or go towards the left for swimmable beach. Book reservations for the restaurants because there's not much options at the buffet. Also got a free upgrade and the room was amazing.
7-night trip

6/10

The property was good but the rooms are old and they have a smell
1-night trip

10/10

Great resort
4-night trip

10/10

Lovely place
3-night trip

8/10

Service is good. nightly entertainment is great . Multiple dining options. The resort is walkable through the jungle . The staff is very friendly
7-night trip

10/10

Had a fabulous time at this resort. Great beach great amenities. Was more family and children than I anticipated
4-night trip

8/10

Rooms could have been cleaner and better maintained, but the resort was great and had a very safe, peaceful and fun atmosphere
8-night trip

2/10

Won’t be going back to this property again. Never experienced line-ups for restaurants at an all-inclusive. We had to wait pretty much 30/40 mins to get inside the main restaurant for every meal. Making a reservation for their specialty restaurants is like a mission. And good luck getting water in your room. It takes a minimum of an hour to get anything in the room.
5-night trip

10/10

Beautiful resort we had a blast!!!
7-night trip

10/10

We enjoyed our stay!!
2-night trip

10/10

Amazing staff and cleanliness
7-night trip

8/10

Beautiful place, family experience some broken stuff. Some requests was not deliver when ask.
6-night trip

4/10

Screen door broken , tv broken , mold in bathroom , no blankets asked for one first night shows up at 2 in the morning . Hard to book alacartes . Service was slow. Lots of areas off limits unless you are an exclusive member .
7-night trip

10/10

It was nice and clean
4-night trip

8/10

Beautiful property,great pools and wonderful beach very friendly stuff.My 4th trip to this resort.
3-night trip

10/10

Really great place , especially for a family
7-night trip

10/10

Beautiful place to stay at
6-night trip

8/10

Beautiful property but the food was not great at the restaurants we were pushed to make reservations with. The buffet was the same food as the restaurant food just on a different scale. Also we had a hard time getting a hold of guest services for towels, the room was cleaned towels were taken but never replenished. Took 2 days for that to resolve.
4-night trip

10/10

Excellent stay. I will come back!
6-night trip