Enjoy your visit to Malcesine with a stay at Hotel Casa Serena. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre, a snack bar/deli and a terrace.
Languages
English, German, Italian, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Number of on-site parking spaces is limited
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8 AM–10 AM
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Canoeing
Beach nearby
Bike rentals nearby
Hiking/biking trails nearby
Sailing nearby
Surfing lessons nearby
Scooter/moped hire nearby
Skydiving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Bike hire
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Bike parking
Accessibility
Lift
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night, up to 20 nights. This tax does not apply to children under 15 years of age.
Optional extras
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
The seasonal pool is open from May to October
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Casa Serena Hotel Malcesine
Casa Serena Malcesine
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel
Hotel Casa Serena Malcesine
Hotel Casa Serena Hotel Malcesine
Frequently asked questions
Is there a pool at Hotel Casa Serena?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Casa Serena?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Serena?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Serena?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM.
What is there to do at Hotel Casa Serena and nearby?
Have fun during the warmer months with activities such as rowing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Hotel Casa Serena also has a garden.
What's the area around Hotel Casa Serena like?
Hotel Casa Serena is a short 15-minute walk from Palazzo dei Capitani and 20 minutes' walk from Castello Scaligeri.
Hotel Casa Serena Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Aug 2024
Can’t believe this hotel is rated a 2 star, it’s fabulous and only a short stroll away from Malcesine centre. Despite it being next to the main road we didn’t find it too noisy especially at night. Rooms are spacious and clean, the bonus is the swimming pool. We highly recommend it and hope to return next year.
Perfect hosts for a pleasant stay near Malcesine centre. Right from the booking the hosts arranged an airport transfer for us. They were welcoming, friendly and always willing to help. The hotel was in a good place if you don't mind a bit of traffic noise, it's situated on the main road into Malcesine but we were never woken by late night road noise. Only a 15min pleasant lakeside stroll into the town centre..
Breakfast was substantial with a good variety of very tasty cold food on offer. There is a bar which offers food should you wish. Pool looked nice and clean though we did not use it. The whole plot was well kept, clean and superbly presented in and out. The rooms were comfortable.
A perfect weekend getaway for us and will certainly consider returning to this hotel!
GlobalTraveller
GlobalTraveller, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2014
Spotlessly clean and very friendly staff
Casa Serena is a beautifully clean hotel. Even though it is only a 2 star hotel it deserves a lot more. It was very comfortable, had the most beautiful views both at the front and rear of the hotel and it had a private sunbathing terrace on the roof which was breathtaking. The staff were very friendly and most helpful. it is only a fifteen minute walk into town or the bus is a minute away if you're feeling lazy! Very highly recommended.
Brenda
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Harald
Harald, 14-night trip
Verified Expedia guest review
2/10 Poor
8 Jun 2024
Huono palvelu
Siisti hotelli, mutta sijainti vilkkaan tien vieressä. Hotellin henkilökunta ei ollut palvelualtis vaan nipotti joka asiasta. Mm leivänpaahtimen säädöt teipattu kiinni ja muutenkin huono tunnelma. Baarissa yli hinnat ja vain käteinen sopi. Erittäin epämiellyttävä tunnelma henkilökunnan osalta. En suosittele tätä hotelli. Hinta/laatu huono.
Ari
Ari, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Wir konnten problemlos noch eine Nacht länger bleiben
Sehr gutes Frühstück
Sehr freundliches Personal. Wir können gar nicht verstehen, dass es nur zwei Sterne hat.
Nach unserem Empfinden wäre es ein 4 Sterne Hotel
Christoph
Christoph, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2023
Veronica
Veronica, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2023
Sehr schöne, moderne und gepflegte Unterkunft die fußläufig vom Zentrum Malcesine über eine schöne Stand Promenade zu erreichen ist. Das Hotel und die Zimmer sind sehr modern ausgestattet & wirklich sauber, der Pool ist groß und die Liegeflächen schön ausgelegt. Frühstück sehr lecker und für ein 2 Sterne Hotel wirklich mehr als ausreichend. Zwischen durch kann man sich ebenfalls an der Bar Snacks & Getränke zum Pool bestellen, wirklich super. Die Mitarbeiter & Inhaber des Hotels sind sehr nett, ich kann den Aufenthalt nur empfehlen. Wir kommen definitiv wieder!
Devin
Verified Expedia guest review
10/10 Exceptional
9 Aug 2023
Melanie
Melanie, 7-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2023
Es war alles super!
Melanie
Melanie, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2023
Bäst i Malcesine
Ett helt fantastiskt hotell rent modernt härlig pool lätt att parkera bilen superfrukost och en fantastisk service av härlig personal
Lena
Lena, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2022
Sehr sauber und sehr gutes Frühstück. Unserer Meinung nach 3statt2 Sterne.
Sven
Sven, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2021
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2021
Herbert
Insgesamt war der Aufenthalt sehr erfreulich, schade, dass das Hotel zu nahe an der Straße liegt.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2021
Baltin Elena
Baltin Elena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2021
Sehr angenehmes, modernes und freundliches Hotel
Wir waren rundum zufrieden mit unserer Wahl! Das Haus bzw. Zimmer/Bäder sind sauber und modern, das Frühstück ließ keine Wünsche offen, das Personal war sehr freundlich und hilfsbereit!
Wir hatten ein Zimmer ohne Balkon zur Bergseite, was angenehm ruhig war. Zum Draußensein gab es aber einen schönen kleinen Garten oder den Poolbereich.
Für den Rest des Tages werden kleine Speisen und Getränke von der Bar angeboten, die man auch auf der Terrasse einnehmen kann.
Bis zum Seeufer sind es 100m schmaler Weg bergab, fußläufig sehr gut machbar.
Parken kann man kostenfrei entweder direkt am Haus oder auf dem Grundstück dahinter.
Wir haben uns sehr wohl gefühlt, gerne den süßen Hausdackel Mozzi gestreichelt und auch etwas vom Olivenöl aus eigener Herstellung aus dem Urlaub mit nach Hause genommen!
Insgesamt sehr schön und definitiv weiterzuempfehlen!
Ines
Ines, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2021
Super freundliches und hilfsbereites Personal, sehr leckeres Frühstücksbuffet mit guter Auswahl. Nette saubere Zimmer, gutes WLAN.
Die Strandpromenade sowie die Altstadt von Malcesine sind gut zu Fuß zu erreichen.
Verified traveller
10-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2021
Wieder rundum völlig zufrieden
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2021
Hier komme ich gerne wieder
Preis / Leistungsverhältnis ist kaum zu toppen. Freundliche und Hilfsbereite Besitzer. Sehr sauberes und gepflegtes Hotel. Parkplatz befindet sich direkt am Hotel. Sollte es mal etwas voller sein, befindet sich auf einer Wiese hinter dem Hotel ein weiterer Parkplatz. Das Frühstücksbuffet lässt keine Wünsche offen. Hier komme ich gerne wieder
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2019
Wir hatten einen schönen Urlaub, es ist alles wunderbar.Sehr moderne und saubere Zimmer, das Frühstücksbuffet ist reichlich und es ist alles da, was man so braucht.Fam. Zanella ist sehr freundlich und wir kommen sehr gerne wieder.
Schöne Grüße
Fam.Brünner
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
1 Sep 2019
Sarah
Sarah, 6-night romance trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2019
Hotelli oli perus siisti. Henkilökunta olisi voinut olla hiukan palvelualttiimpia. Esim. korttimaksu ei käynyt tähän hotelliin lainkaan mikä tuli loppulaskussa hiukan yllätyksenä. Eikä siitä ollut mainintaa missään. Kävelimme n. kilometrin lähimmälle automaatille.
Verified traveller
4-night romance trip
Verified Ebookers guest review
10/10 Exceptional
10 Aug 2019
Had a great visit!
I cannot think of anything to complain about. The staff was very friendly and service minded, and the room was clean and comfy with a fantastic sea view. The pool area with the garden next to it was beautiful (and you can order beer/drinks while spending time there!).
The only things i can think of really is that the wifi was slow and the breakfast wasn't that exciting. But we swedes are used to bigger breakfasts so i guess most other guests will love it.
I totally recomment this hotel.