AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
What's nearby
Plaza Las Americas - 7 min walk
Dubai Palace Casino - 14 min walk
Las Palapas Park - 14 min walk
Plaza 28 - 19 min walk
Puerto Cancun Marina Town Center - 4 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Restaurants
La Casa de los Abuelos - 8 min walk
Los Tarascos - 1 min walk
Chila y Quil - 8 min walk
Vips - 6 min walk
Mr. Pampas Cancún - 8 min walk
About this property
Wyndham Garden Cancun Downtown
At Wyndham Garden Cancun Downtown, you'll be a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant and Lounge Bar, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
136 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, covered on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
Children's menu
What to do
Use of nearby fitness centre
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Snorkelling nearby
Scooter/moped hire nearby
Skydiving nearby
Working away
24-hour business centre
Meeting rooms
Conference centre (1615 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool umbrellas
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Local culture and ecosystem education
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 109
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Restaurant and Lounge Bar – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 266 for adults and MXN 206 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun
Frequently asked questions
Does Wyndham Garden Cancun Downtown offer free cancellation for a full refund?
Yes, Wyndham Garden Cancun Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Garden Cancun Downtown?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Wyndham Garden Cancun Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Wyndham Garden Cancun Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Wyndham Garden Cancun Downtown?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Wyndham Garden Cancun Downtown?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min walk) and PlayCity Casino (12-min walk) are both nearby.
What is there to do at Wyndham Garden Cancun Downtown and nearby?
Have fun with activities such as hiking, parasailing and skydiving, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Wyndham Garden Cancun Downtown?
Yes, Restaurant and Lounge Bar offers local and international cuisine.
What's the area around Wyndham Garden Cancun Downtown like?
Wyndham Garden Cancun Downtown is in Downtown Cancun, a short 7-minute walk from Plaza Las Americas and 19 minutes' walk from Plaza 28.
Wyndham Garden Cancun Downtown Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Feb 2025
Do fsr do good
Stay was good, only first couple of days on this reservation. 21 days to go on resi 2
Peter John
Peter John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2025
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jan 2025
Excellent hotel for very reasonable price in Downt
Excellent hotel, near many attractions, restaurants, transportation, safe neighborhood.
Thomas
Thomas, 7-night business trip
Verified Hotels.com guest review
6/10 Good
21 Jan 2025
Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.
Costin
Costin, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
JULES
JULES, 2-night trip
Verified Hotels.com guest review
6/10 Good
6 Jan 2025
Jackie
Jackie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Jan 2025
Gaspare
Gaspare, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Alondra
Alondra, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
tomas
tomas, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
Nice hotel in downtown Cancun, within walking distance to local attractions and restaurants.
However staff did not offer VIP services and did not remind us of this either, despite the booking cones with VIP access.
Yuen Yee
Yuen Yee, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Nov 2024
eduardo
eduardo, 2-night trip
Verified Hotels.com guest review
4/10 Fair
30 Oct 2024
I didn't like anything, very old property, no maintenance at all, smelled pretty bad.
Years ago we went there a lot ( Not anymore )
Sergio
Sergio, 4-night family trip
Verified Expedia guest review
4/10 Fair
30 Oct 2024
If you need a cheap place to crash . Very unpleasant experience. Hotel is dirty smells like sewage everywhere !
Edward
Edward, 1-night romance trip
Verified Expedia guest review
6/10 Good
23 Oct 2024
Motel smelled very musty, probably from recent water leaks. Local restaurant had us wait for food close to 45 mts to an hour after ordering.
John
John, 1-night family trip
Verified Expedia guest review
6/10 Good
22 Oct 2024
This hotel was nice but not great. The sheets in our bed had many hairs so we requested new ones. They were fast to deliver but there were still some stains on the new one. The rest of the room was clean and the shower and room was comfortable.
They do not have laundry on site, you have to go to the sister them across the courtyard to do any self laundry.
This place has very little walkable restaurants. If you don’t mind driving, it’s a safe place to stay. At least it felt safe.
Alvin
Alvin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2024
El hotel está limpio y el personal es amistoso, el desayuno es bueno, sin embargo hay partes con humedad y mal olor por tema de problemas con tuberías sobre todo en zonas comunes
Claudia Estefania
Claudia Estefania, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sep 2024
En la habitacion huele a hongos por humedad.
younhee
younhee, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
I liked my stay at the hotel but one of the things that I am dissatisfied with and that did affect me is not having a space to leave my vehicle in the parking lot. Because of that, I had to leave it outside the hotel without security and because of having left the car outside, they hit it and I had to pay more than 10,000 mexican pesos to the rental company.
victor
victor, 1-night family trip
Verified Expedia guest review
4/10 Fair
5 Sep 2024
Berenice
Berenice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
great price and a great stay!
I was having dental work for a week in Cancun. I paid for the breakfast every morning with the room and it was worth it. Good service, great location. Right between a convenient store & a bank with and ATM. Great price for a great stay!
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sep 2024
I have been to hotels all over the United States Europe Southeast Asia and Alaska. Is hotels needed to be perfect in order to receive a score 10 out of 10 there would be no five star hotels in existence anymore and there are any perfect human beings. Wooden gardens was everything a reasonable person could expect of a hotel rated before stars The bed mattress was easily 18 in thick The television easily controlled the hot water in the shower was super the food in the restaurant was outstanding the great white room was adequate the deck with the three pools and enough room for me to exercise and do calisthenics without disturbing anyone for 1 hour each day anytime and day a better hotel with more mayonnaise I simply do not need. That's all I've got to say and I'm sticking to it.
Victor
Victor, 4-night business trip
Verified Expedia guest review
4/10 Fair
2 Sep 2024
Bathroom not cleaned properly. Requested assistance took a full day to get someone to come to room and provide service. The floor smelled moldy and of weed.
Lidio
Lidio, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Great place to just sleep and leave
Mauricio
Mauricio, 1-night business trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Aug 2024
The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great.