Located near a train station, Rim Grand Hotel is a great choice for a stay in Almaty. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
28 Panfilov Heroes Memorial Park - 13 min drive - 11.1 km
Panfilov Park - 14 min drive - 11.5 km
Zenkov Cathedral - 14 min drive - 11.5 km
Getting around
Almaty (ALA-Almaty Intl.) - 24 min drive
Almaty Station - 23 min drive
Airport shuttle (surcharge)
Restaurants
Шалахо - 6 min drive
Лаффа - 6 min drive
Отан - 6 min drive
Алазани - 7 min drive
Кульджа Хого - 2 min drive
About this property
Rim Grand Hotel
Located near a train station, Rim Grand Hotel is a great choice for a stay in Almaty. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
At a glance
DONE
Hotel size
17 rooms
DONE
Arriving/Leaving
Check-in start time: 12:30 PM; check-in end time: 2:00 PM
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free secured, uncovered on-site self-parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free self-service breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Services
24-hour front desk
Laundry facilities
Luggage storage
Accessibility
Visual alarms in hallways
Handrails in stairwells
Stairwell handrail height (centimetres): 3
No lift (single-level property)
Upper floors accessible by stairs only
Well-lit path to entrance
5 steps to reach property
Deep-pile carpet in room
Room amenities
Be entertained
54-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Individually furnished
Separate dining area
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per person (one-way)
Children & extra beds
Airport shuttle service for children costs USD 3 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Frequently asked questions
Are pets allowed at Rim Grand Hotel ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Rim Grand Hotel ?
Yes, there's free self parking.
Is an airport shuttle service offered by Rim Grand Hotel ?
Yes, an airport shuttle is available. The charge is USD 10 per person one-way.
What are the check-in and check-out times at Rim Grand Hotel ?
Check-in start time: 12:30 PM; check-in end time: 2:00 PM. Check-out time is noon.
Is there an on-site casino at Rim Grand Hotel ?
No, this hotel doesn't have a casino, but Casino Zodiak (13-min drive) is nearby.
Are there restaurants at or near Rim Grand Hotel ?
Yes, there's an on-site restaurant.
Does Rim Grand Hotel have any outdoor private spaces?
Yes, every room features a balcony.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Rim Grand Hotel Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
4.0
Amenities
6.0
Staff & service
4.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
15 Aug 2025
The staff are very responsive and helpful and the hotel is very clean.
Vicar
Vicar, 6-night trip
Verified
2/10 Poor
26 Oct 2025
Had to argue with staff for toilet paper and fresh towels.
Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also.
yasmin
yasmin, 1-night trip
Verified
6/10 Good
21 Oct 2025
Did not use spa. Staff gave few bath towels and toilet paper. Had to argue with staff for these items. Eventually we bought our own supplies.