Madison Urban Stay puts you a short five-minute drive from West Lake and Train Street. You'll have free perks such as WiFi and self-parking. Also, Hoan Kiem Lake and Ho Chi Minh Mausoleum are within a short drive.
Madison Urban Stay puts you a short five-minute drive from West Lake and Train Street. You'll have free perks such as WiFi and self-parking. Also, Hoan Kiem Lake and Ho Chi Minh Mausoleum are within a short drive.
At a glance
DONE
Hotel size
13 rooms
DONE
Arriving/Leaving
Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age – 15
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items
Return the keys
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free secured on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Desk chair
Food and drink
Free bottled water
Dining table
More
Housekeeping on request
Access via exterior corridors
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 300000 per vehicle (one-way. Maximum occupancy 7)
Children & extra beds
Airport shuttle service for children up to age 4 costs VND 50000 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Frequently asked questions
Are pets allowed at Madison Urban Stay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Madison Urban Stay?
Yes, there's free self parking.
Is an airport shuttle service offered by Madison Urban Stay?
Yes, an airport shuttle is available. The charge is VND 300000 per vehicle one-way.
What are the check-in and check-out times at Madison Urban Stay?
Check-in start time: 6:00 AM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Madison Urban Stay and nearby?
Recommended spots to visit include West Lake (0.9 mi) and Ho Chi Minh Mausoleum (1.7 mi), along with St. Joseph's Cathedral of Hanoi (2.6 mi) and Hanoi Old Town Night Market (2.6 mi).
Does Madison Urban Stay have any outdoor private spaces?
Yes, every room features a balcony or patio and a garden.
What's the area around Madison Urban Stay like?
Madison Urban Stay is a short 17-minute walk from West Lake and 10 minutes' walk from Lotte Center Hanoi.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Madison Urban Stay Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
19 Jan 2026
The laundry service was very helpful and the room was very clean.
Yuto
Yuto, 1-night trip
Verified
10/10 Exceptional
13 Aug 2025
The staff is friendly, the room is clean and comfortable. The Wi-Fi is excellent, perfect for my work. Definitely a great experience.
Grace
Grace, 1-night trip
Verified
8/10 Very good
25 Aug 2025
Room has washer and dryer which is very convenient. Friendly staff.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
12 Sep 2025
I stayed here on a business trip and was really impressed. The Wi-Fi 6 was lightning fast – perfect for video calls and working remotely. The room was clean, modern, and the massage chair was a lifesaver after long meetings. I’ll be back for sure.
Declan
Declan, 1-night trip
Verified
10/10 Exceptional
19 Aug 2025
The washer and dryer are very useful. The receptionist at the counter is funny and nice.
Lucy
Lucy, 1-night trip
Verified
8/10 Very good
23 Aug 2025
Good!!
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
12 Aug 2025
This place really deserves more people to know about it. I had an amazing experience at Madison Urban Stay, and I’d like to share more details. The apartment is very new and clean, with amenities like a washing machine and dryer (which is very useful when you can do your laundry yourself instead of taking it to a laundromat). The massage chair is fantastic to use at the end of the day; it’s truly relaxing and enjoyable. The bathtub is very clean, and the water pressure is quite good when you need it for a bath. I didn’t use the kitchen, but it’s well-equipped with many essentials.Dung and Phuong Anh were very kind and helpful. I felt comfortable, just like being at home. Madison Urban Stay will definitely be my top choice when I return to Hanoi