Hostal Don Guillermo puts you in a great location, within just a 10-minute walk of Plaza de Armas and Puerto Natales Casino. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:30 AM. Also, this hostal is within a 15-minute walk of Costanera.
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000
What's nearby
Plaza de Armas - 6 min walk - 0.6 km
History Museum - 7 min walk - 0.7 km
Puerto Natales Casino - 11 min walk - 0.9 km
Costanera - 12 min walk - 1.0 km
Cueva del Milodon - 17 min walk - 1.4 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.5 miles/181.1 km
Restaurants
La Picada de Carlitos - 3 min walk
Wild Bar - 6 min walk
El Brisket - 4 min walk
Yume - 5 min walk
Vinnhaus - 5 min walk
About this property
Hostal Don Guillermo
Hostal Don Guillermo puts you in a great location, within just a 10-minute walk of Plaza de Armas and Puerto Natales Casino. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:30 AM. Also, this hostal is within a 15-minute walk of Costanera.
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:30 AM
Coffee shop
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared refrigerator
Snack bar/deli
Water dispenser
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Television in common areas
Outdoor furniture
Accessibility
Wheelchair-accessible public washroom
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Room amenities
Be entertained
32-inch TV
Digital TV channels
Netflix
Streaming services
Pay movies
Home comfort
Heating
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Freezer
Microwave
Toaster oven
Cookware, dishes, and utensils
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales
Frequently asked questions
Are pets allowed at Hostal Don Guillermo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hostal Don Guillermo?
Sorry, there's no onsite parking at Hostal Don Guillermo.
What are the check-in and check-out times at Hostal Don Guillermo?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hostal Don Guillermo?
No, this hostal doesn't have a casino, but Puerto Natales Casino (10-min walk) is nearby.
What is there to do at Hostal Don Guillermo and nearby?
Recommended spots to visit include Plaza de Armas (6-min walk) and Puerto Natales Casino (10-min walk), along with Costanera (15-min walk) and Mylodon Cave Natural Monument (16.1 mi).
What's the area around Hostal Don Guillermo like?
Hostal Don Guillermo is a short 6-minute walk from Plaza de Armas and 10 minutes' walk from Puerto Natales Casino.
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Reviews
Hostal Don Guillermo Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.2
Amenities
8.8
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Complimentary breakfast was provided and the service was very accommodating. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Jan 13, 2026
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars.
Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
Dec 3, 2025
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Fayte
Fayte, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Wei-Dong
Wei-Dong, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Samuel
Samuel, 4-night trip
Verified
6/10 Good
Dec 24, 2025
On Expedia it says they have check in until 11pm but when we arrived at 10:30pm the owner said he had been waiting and almost left. He said they finish check-in at 10pm. The beds and room was clean. The men’s showers was overflowing into the hallway and the hallways echo a lot. We kissed breakfast since it doesn’t start until 8am , which isn’t ideal for early flights or trips.
Savannah
Savannah, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Great staff
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
The owner, Camila, was amazing! Kind, friendly and generous.
Raya
Raya, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2025
helpful staff! Free orange after trekking is amazing
Letian
Letian, 4-night trip
Verified
8/10 Very good
Mar 2, 2026
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
Amanda
Amanda, 2-night trip
Verified
8/10 Very good
Dec 25, 2025
Overall is worth the money you pay
ZHONGHUI
ZHONGHUI, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Shared shower facilities should be renovated.
William
William, 2-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Shared shower facility should be renovated.
William
William, 1-night trip
Verified
2/10 Poor
Dec 28, 2025
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
kim
kim, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
German
German, 3-night trip
Verified
6/10 Good
Jan 7, 2026
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe
Rafael
Rafael, 4-night trip
Verified
6/10 Good
Dec 19, 2025
Lovely front staff but the room and facilities were not good. The room was tiny and not soundproof at all. No lock on the showers so as a solo female I did not feel safe while showering.
Isabell
Isabell, 1-night trip
Verified
4/10 Fair
Dec 31, 2025
The heater was not working. Asked the staff to fix it, it didn’t work out. There is no hair drier, no tissue box. We reserved two beds room, was given three beds, make the space feels small.
Xing
Xing, 1-night trip
Verified
8/10 Very good
Mar 17, 2026
Un lugar cómodo y céntrico, el personal es muy amable, el desayuno es tipo americano y está bueno.
Jorge
Jorge, 2-night trip
Verified
2/10 Poor
Jan 31, 2026
Chambre et serviette sales
Pas de fenêtre
Mobilier vetuste
Photo promotionnelle non conforme à la chambre
Nous ne sommes pas restés dans cet hôtel
Sebastien
Sebastien, 1-night trip
Verified
8/10 Very good
Jan 11, 2026
Boa localização. Estacionamento na rua (seguro). Quarto grande (o nosso tinha uma cama extra). A única FALHA foi não termos recebido o nosso café da manhã no segundo dia. Como os passeios saem muito cedo, antes do horário de início do café no hotel, são preparados "kits para viagem". No segundo dia, apesar da nossa solicitação, não foi feito e ficamos sem a alimentação.
Simone
Simone, 2-night trip
Verified
8/10 Very good
Nov 24, 2025
El tv del cuarto no funciono bien
patricio
patricio, 2-night trip
Verified
10/10 Exceptional
Nov 8, 2025
La habitación muy buena , limpia en gral el hotel muy bien a buen precio