Hotel Santa Ana offers a great location, putting you within a 15-minute walk of Santafé Mall and Oviedo Shopping Center. Guests indulge in manicures and pedicures, then grab a bite to eat at the restaurant. Apartments feature kitchenettes, Select Comfort beds and Smart TVs. The property is only a short walk to public transportation: Ayura Station is 13 minutes and Aguacatala Station is 14 minutes.
Medellín (MDE-José María Córdova Intl.) - 42 min drive
Ayura Station - 13 min walk
Aguacatala Station - 14 min walk
Restaurants
La Carpa Roja - 8 min walk
Cafés de Origen - 9 min walk
Típicas Empanadas - 5 min walk
Subway - 10 min walk
Cafe Tesla - 10 min walk
About this property
Hotel Santa Ana
Hotel Santa Ana offers a great location, putting you within a 15-minute walk of Santafé Mall and Oviedo Shopping Center. Guests indulge in manicures and pedicures, then grab a bite to eat at the restaurant. Apartments feature kitchenettes, Select Comfort beds and Smart TVs. The property is only a short walk to public transportation: Ayura Station is 13 minutes and Aguacatala Station is 14 minutes.
All-inclusive
All-inclusive room rates at Hotel Santa Ana are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
At a glance
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Property size
56 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
PETS
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
VPN_KEY
Other information
Designated smoking area (fines apply)
Property amenities
Pool/Spa
Manicures and pedicures
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Wheelchair-accessible parking available
Kitchenette
Fridge (full size)
Stovetop
Microwave
Cookware/dishes/utensils
Dining
Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: COP 20000 for adults and COP 20000 for children
1 restaurant
Snack bar/deli
Bedrooms
Premium bedding
Bed sheets provided
Select Comfort bed
Bathrooms
Private bath (detached)
Shower
Toilet paper
Shampoo
Towels provided
Free toiletries
Hairdryer
Soap
Entertainment
45-inch smart TV with digital service
Laundry
Dry cleaning/laundry service
Work spaces
Coworking space
Comfort
Air conditioning
Pets
Service animals exempt from fees
Pet friendly
Pets stay free
Welcoming cats and dogs only
Deposit: COP 50000 per stay
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
56 rooms
Individually decorated
Individually furnished
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately COP 20000 for adults and COP 20000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pet deposit: COP 50000 per stay
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 11919
Also known as
Hotel Santa Ana Medellín
Hotel Santa Ana Aparthotel
Hotel Santa Ana Aparthotel Medellín
Frequently asked questions
Are pets allowed at Hotel Santa Ana?
Yes, cats and dogs stay free. A deposit of COP 50000 per stay is required. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Santa Ana?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near Hotel Santa Ana?
Yes, there's an on-site restaurant.
Does Hotel Santa Ana have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Hotel Santa Ana like?
Hotel Santa Ana is a short 14-minute walk from Santafé Mall and 15 minutes' walk from Oviedo Shopping Center.
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Reviews
Hotel Santa Ana Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Amenities
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
4 Feb 2026
Very clean and comfortable. Close to public transportation. Great food with lots of choices. Great staff and service.
Juan Vicente
Juan Vicente, 5-night trip
Verified
4/10 Fair
11 Dec 2025
Staff was nice and courteous. The room was as advertise, except that the bed was hard as the floor, no TV in the bedroom, and WiFi was sporadic at best. Biggest issue I experienced, I had to check out 4 days earlier than plan, but the Hotel refuse to issue a credit back to my credit card, after going back and fore with hotel management I was reimburse 2 days worth in cash, I was adviced by the front desk this was done in good faith by managment. There were absolutely no signs, and no explanation of this policy when checking in. Basically they robbed me!!!
Ivan
Ivan, 4-night trip
Verified
10/10 Exceptional
3 May 2026
Clean rooms, the staff working there is excellent very helpful
Chenco Valentino
Chenco Valentino, 7-night trip
Verified
10/10 Exceptional
4 Jul 2025
Excellent place to stay, ver nice staff and friendly
Cristian
Cristian, 9-night trip
Verified
10/10 Exceptional
20 Oct 2025
Great simple kitchen. Great service. Delicious local breakfasts.
Juan
Juan, 9-night trip
Verified
10/10 Exceptional
20 Jul 2025
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Christian Eduardo
Christian Eduardo, 3-night trip
Verified
8/10 Very good
13 Aug 2025
Safe place and clean. All the staff were very nice!!!
Yamila O
Yamila O, 5-night trip
Verified
10/10 Exceptional
23 Aug 2025
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Herman
Herman, 8-night trip
Verified
10/10 Exceptional
12 Aug 2025
Great location Stay in Medellin.
We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Ronald
Ronald, 10-night trip
Verified
6/10 Good
6 Sep 2025
They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.