I value these reviews and take it seriously so here is our honest stay. Hard to find because the wrong address is listed, unit 33 around the corner not 115. Never received a welcome email 24 hours in advance like promised, owner does not respond well, if at all to chats via app. Asked if there was allergies for breakfast and said yes only to find nothing to eat, why ask. Room was spacious and worked well but only because we faced the back wall. If you face the street it’s loud all night. AC worked nicely, immaculate room and washroom…very authentic Italian feel to the room. Unfortunately the bed is rock hard, that may work for you, not us. Only two flatter pillows, again no one to speak to for more. There is a safe but it’s not bolted to anything, so pretty useless. There is an elevator which was great. Great location and easy to move around Rome here. Knowing all I know about this property I may stay again but the bed was really uncomfortable. The Italian lady serving breakfast and cleaning is lovely, limited English but she tries.