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Sutton Hotel Hakata City

3.0 star property
Central hotel with restaurant, connected to the convention centre, near Canal City Hakata

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Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Combined shower/bathtub, free toiletries, hair dryer, slippers
Property grounds
Room amenity
Lobby
In the heart of Hakata, Sutton Hotel Hakata City combines modern convenience with a warm welcome. Take advantage of dry cleaning services, dine at the on-site restaurant and stay connected with in-room WiFi. Previous guests rave about this hotel's helpful multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
The current price is ฿1,713
฿2,073 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Hollywood Twin, Non Smoking

Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Desk, free WiFi, bed sheets

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed - twin
Hairdryer
Bidet
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby lounge

9h nine hours Hakata station

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
8.0 out of 10, Very good, (445)
The price is ฿1,791
฿1,970 total
includes taxes & fees
17 Mar - 18 Mar
9h nine hours Hakata station
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About the area

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 8 min walk - 0.7 km
  • Marine Messe Fukuoka - 3 min drive - 3.3 km
  • Port of Hakata - 4 min drive - 3.4 km
  • Ohori Park - 4 min drive - 4.3 km
  • Mizuho PayPay Dome Fukuoka - 7 min drive - 8.0 km

Getting around

  • Fukuoka (FUK) - 4 min drive
  • Saga (HSG-Ariake Saga) - 56 min drive
  • Hakata Station - 5 min walk
  • Yakuin Station - 19 min walk
  • Tenjin Station - 21 min walk
  • Kushida Shrine Station - 12 min walk
  • Gion Station - 13 min walk
  • Watanabe-dori Station - 18 min walk

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

At Sutton Hotel Hakata City, you'll be a short five-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can visit Yakitori Sumiyoshi, which serves Japanese cuisine and is open for breakfast. Also, Tenjin Underground Mall and Hakataza Theatre are a short five-minute drive away. Public transportation is only a short walk: Kushida Shrine Station is 12 minutes and Gion Station is 13 minutes.

Languages

Chinese (Mandarin), Japanese

At a glance

DONE

Hotel size

    • 162 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 33 ft (JPY 1400 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Yakitori Sumiyoshi – This bistro specialises in Japanese cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Parking

  • Parking is available nearby and costs JPY 1400 per night (33 ft away)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Does Sutton Hotel Hakata City offer free cancellation for a full refund?

Yes, Sutton Hotel Hakata City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutton Hotel Hakata City?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Sutton Hotel Hakata City?

Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Sutton Hotel Hakata City and nearby?

Recommended spots to visit include Canal City Hakata (8-min walk) and Port of Hakata (1.9 mi), along with Marine Messe Fukuoka (2.1 mi) and Ohori Park (2.6 mi).

Are there restaurants at or near Sutton Hotel Hakata City?

Yes, Yakitori Sumiyoshi offers Japanese cuisine.

What's the area around Sutton Hotel Hakata City like?

Sutton Hotel Hakata City is in Hakata Ward, a short 4-minute drive from Fukuoka (FUK) and 8 minutes' walk from Canal City Hakata.

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Sutton Hotel Hakata City Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Close to Hakata station. Great breakfast with friendly staff.
John, 2-night trip

10/10 Exceptional

very good price, location and service
1-night trip

10/10 Exceptional

Clean property but old
Michael, 1-night trip

10/10 Exceptional

Spacious, within walking distance from Hakata station.
Tsz Wai, 1-night trip

2/10 Poor

Rooms has central air conditioning only, ie you can't control how cool or hot in your room. If they have heat on, your room can be very uncomfortablely hot like an apartment building with heat on in the winter months.
Michael, 2-night trip

4/10 Fair

Not Great
You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
Greg, 1-night trip

8/10 Very good

Very poor WiFi
Good: #1, size, more spacious than regular Japan hotel rooms #2, location, walkable distance from Hakata Station #3, shower, bigger bathtub Bad: #1, WiFi, horrible signal #2, breakfast, just so so #3, windows, locked so no fresh air or ventilation
2-night trip

2/10 Poor

So surprised at various things
I've never seen these kind of hotels... How can the air conditioner&heater not in the room? And the sheet of the wall looks so old. And no microwave...
JUNYOUNG, 1-night trip

4/10 Fair

Fancy looking but that's about it...
This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
Greg, 2-night trip

10/10 Exceptional

shunichiro, 1-night trip

8/10 Very good

Kwong Fai, 3-night trip

8/10 Very good

Jaebum, 2-night trip

8/10 Very good

KOZO, 1-night trip

8/10 Very good

YUSUKE, 1-night trip

10/10 Exceptional

짐을 맡길수 있어 너무 좋았습니다.. 친절하고 상태 좋아요~~
JEONGHWAN, 2-night trip

8/10 Very good

USER, 1-night trip

10/10 Exceptional

Noriko, 1-night trip

8/10 Very good

TAKUMI, 2-night trip

10/10 Exceptional

博多駅に近い
博多駅から徒歩圏内でバス停が目の前にあって市内移動するのに便利。シングルルームなので必要な広さもあって、バスタブも広くてよかった。
1-night trip

8/10 Very good

kyungmok, 1-night trip

10/10 Exceptional

ห้องพักสะอาดมากๆ ห้องน้ำใหญ่ดี พื้นที่ในห้องนอนแคบไปนิดนึงแต่ว่าเป็นสัดส่วน ทุกอย่างพอใจมากๆค่ะ
kamontir, 7-night trip

6/10 Good

??, 1-night trip

8/10 Very good

全体的によかったが全館空調で各部屋で調整できなかったのが不便でした。
Takayuki, 2-night trip

10/10 Exceptional

浴室•洗面台が広くとても満足しました。博多駅からも徒歩で移動できる距離で、入り口は少し迷いましたがまた近くに行く時は利用したいです。
eriko, 1-night trip

8/10 Very good

Chie, 2-night trip