Mama Shelter Dubai

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Mama Shelter Dubai puts you within a 10-minute drive of Dubai Mall and Burj Khalifa. Guests can indulge in deep-tissue massages, body wraps or facials, and Mama Restaurant, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a 24-hour fitness centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • 4 outdoor pools
  • Breakfast available
  • Free shopping centre shuttle
  • 24-hour fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is ฿2,645
฿3,421 total
includes taxes & fees
15 Sept - 16 Sept

Why we love this property

Work, play, win
This hotel in the shopping district offers workstations and meeting rooms. Guests can relax with spa treatments and enjoy 24-hour room service.
Foodie paradise
Foodies discover two restaurants with pool vistas and two bars. The buffet breakfast offers veggie options. In-room champagne elevates the experience.
Spa serenity
The full-service spa offers Ayurvedic treatments, body scrubs, and soothing massages daily. A 24-hour gym awaits for fitness enthusiasts.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Medium Mama Double

A hotel room with a large bed, a small sofa, a dining table, a chair, a small table, a lamp, a window with a view of buildings, and a wall with a picture.

Medium Mama Double

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace

A hotel room with a bed, a small table, a chair, a TV, and a balcony with a view of buildings.

Medium Mama Double Terrace

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Twin

A hotel room with two beds, a city view, and a window with curtains.

Medium Mama Twin

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Medium Mama Twin Terrace

Premium bedding, down duvets, minibar, in-room safe

Medium Mama Twin Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for XL Mama Suite

A hotel room with a large window, a television, a dining table with breakfast, a sofa, and a small table with a basket.

XL Mama Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for XL Mama Suite with Terrace

XL Mama Suite with Terrace | Terrace/patio

XL Mama Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mama 2-Bedroom Suite

Mama 2-Bedroom Suite | Living area | 25-inch Smart TV with satellite channels, table football, pay films

Mama 2-Bedroom Suite

  • City view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Family Room

A hotel room with a bed, a small table, a sofa, a TV, and a view of the city.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

A hotel room with a large bed, a small table, a chair, a lamp, and a view of the cityscape.

Family Suite

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

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  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, 894, 894 reviews
The price is ฿1,704
฿2,222 total
includes taxes & fees
19 Sept - 20 Sept
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About the area

Map
Al Asayel Street, Business Bay, Dubai, 0

What's nearby

  • Dubai Water Canal - 3 min walk - 0.3 km
  • O-14 Tower - 3 min walk - 0.3 km
  • Godolphin's Al Quoz Stables - 18 min walk - 1.6 km
  • La Perle - 3 min drive - 2.4 km
  • Dubai Water Canal Waterfall - 3 min drive - 2.7 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 20 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 40 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Airport pickup service
  • Free shopping centre shuttle

Restaurants

  • ‪Occo - ‬6 min drive
  • ‪Anbar Restaurant & Cafe - ‬7 min drive
  • ‪Baristas’ Corner - ‬17 min walk
  • ‪St. Regis Bar - ‬3 min drive
  • ‪Naughty Pizza - ‬3 min drive

About this property

Mama Shelter Dubai

  • Mama Shelter Dubai puts you within a 10-minute drive of Dubai Mall and Burj Khalifa. Guests can indulge in deep-tissue massages, body wraps or facials, and Mama Restaurant, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar and a 24-hour fitness centre.

At a glance

Hotel size

    • 197 rooms
    • Arranged over 24 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)

Parking

    • On-site parking only available on request
    • Free covered on-site self-parking
    • Free secured, covered on-site valet parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport pickup on request (available 24 hours a day)*

Off-site

    • Free shopping centre shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu
  • Lifeguard on-site

What to do

  • Evening entertainment
  • Table football
  • Access to nearby outdoor pool

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (269 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2024
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • 4 outdoor pools
  • Designer shops on-site
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 10
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 8
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 8
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Ceiling hoist
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Deep-pile carpet in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 25-inch Smart TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Mama Restaurant – Overlooking the pool, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Mama Trattoria – On-site restaurant. Reservations are required. Open daily.
Mamm’s Bar – On-site bar. Open daily.
Mama Skypool Bar – This theme restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 115 for adults and AED 95 for children
  • Airport shuttle service is offered for an extra charge of AED 200 per vehicle. Maximum occupancy 2

Children & extra beds

  • Airport shuttle service for children up to age 12 costs AED 200

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events (including family gatherings and birthday parties) are allowed on site.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 1322275

Also known as

Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai

Frequently asked questions

Is there a pool at Mama Shelter Dubai?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Mama Shelter Dubai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mama Shelter Dubai?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Mama Shelter Dubai?

Yes, a shuttle from the airport to the hotel is available. The charge is AED 200 per vehicle.

What are the check-in and check-out times at Mama Shelter Dubai?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Mama Shelter Dubai and nearby?

Mama Shelter Dubai has 4 outdoor pools and a 24-hour fitness centre, as well as spa services and access to a nearby outdoor pool.

Are there restaurants at or near Mama Shelter Dubai?

Yes, there are 3 on-site restaurants, featuring al fresco dining and pool views.

What's the area around Mama Shelter Dubai like?

Mama Shelter Dubai is in Downtown Dubai, a short 5-minute walk from Dubai Water Canal.

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