18 Avenue de la Republique, Saint-Flour, Cantal, 15100
What's nearby
Saint-Flour Cathedral - 12 min walk
Musée de la Haute Auvergne - 12 min walk
Garabit Viaduct - 11 min drive
Caleden Spa Center - 26 min drive
Le Lioran - 32 min drive
Getting around
Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive
Saint-Flour Station - 6 min walk
Les Monts-Verts Station - 16 min drive
Massiac-Blesle Station - 18 min drive
Restaurants
Viking Pub - 16 min walk
Le 108 - 4 min drive
La Mangoune - 5 min drive
Les Iles du Cantal - 16 min walk
Restaurant le Nautilus - 4 min walk
About this property
Citotel L'etape
Located near a train station, Citotel L'etape is a great choice for a stay in Saint-Flour. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden.
Languages
English, French
At a glance
Hotel size
23 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Ski passes
Horse riding nearby
Skiing nearby
Working away
Meeting room
Services
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Ski storage
Facilities
1 building/tower
Garden
Terrace
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Mobile key entry
Special features
Dining
On-site venue – This restaurant specialises in French cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Children & extra beds
Cots/infant beds are available for EUR 7.5 per night
Rollaway beds are available for EUR 7.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Frequently asked questions
Does Citotel L'etape offer free cancellation for a full refund?
Yes, Citotel L'etape does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citotel L'etape?
Yes, pets are welcome. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Citotel L'etape?
Sorry, there's no on-site parking at Citotel L'etape.
What are the check-in and check-out times at Citotel L'etape?
Check-in start time: 2 PM; check-in end time: 7:30 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Citotel L'etape and nearby?
Have fun with nearby winter activities such as skiing. Citotel L'etape also has a garden.
Are there restaurants at or near Citotel L'etape?
Yes, there's an on-site restaurant that offers French cuisine.
What's the area around Citotel L'etape like?
Citotel L'etape is a short 6-minute walk from Saint-Flour Station and 12 minutes' walk from Saint-Flour Cathedral.
Citotel L'etape Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Jul 2024
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Dec 2022
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Alejandra
Alejandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2021
Holiday
It was good
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Jul 2021
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2021
Perfect Saint Flour
Great Hotel I spent 2 nights here, staff were very friendly and spoke great English. Breakfast was fantastic and the rooms very clean and spacious. There was also free parking for about 10 cars. Saint Flour is a lovely town. Highly recommended.
Eddie
Eddie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Oct 2020
Great Hotel
We were extremely pleased with everything we encountered at this hotel. Helpful, pleasant reception staff, a decent bar, good-sized room that was spotless. We and our dog were made very welcome. We didn't eat there, wishing to explore St Flour but we wished that we had done.
A W
A W, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sep 2019
Nice hotel with very friendly staff and excellent restaurant.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2019
Excellent dîner! Very good Food!
Guy
Guy, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2018
Comfortable, well run hotel.
Very friendly and helpful staff and an excellent restaurant. Extremely well maintained.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
6 Sep 2018
Saint Flour
Great view from the room balcony, friendly staff, great breakfast, easy to find, great pizza bar just up the road surrounded by a number of shops selling local produce / products
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2018
Friendly, polite and helpful staff at check-in. Our room was comfortable and clean. Dinner was nothing short of superb, the great food accompanied by excellent service. All staff we came into contact with were, without exception, excellent. We will happily return.
Rob
Rob, 1-night trip
Verified Expedia guest review
8/10 Very good
20 Jul 2016
Pleasant hotel, good restaurant
The hotel is old fashioned in a 60s 70s way, but is very pleasant and the accommodation is good value. All the staff (including I am pretty sure the owners) were very friendly indeed. The rooms are a decent size, very clean and reasonably comfortable. During a wander around the town, I was assured by the local butcher that its restaurant is the best by far in St-Flour. The restaurant is not cheap and a family may do better to head to the local pizzeria, but the food is very good and the whole dining experience is traditional and very well-executed.
One word of warning. The hotel's underground car park is very challenging with a narrow entry exit that took quite some time to manoeuvre out of in my estate car. I have feeling that a slightly larger car may have got in but may have been very hard to get out. To be fair the owner offered to help!
mark
Verified Expedia guest review
8/10 Very good
20 Aug 2015
Good overnight stop
Pleasant hotel providing a comfortable overnight stop on the long drive down to south of France. Excellent food served in the restaurant and really good breakfast. You could have bacon and scrambled egg if you wish - a first in a French hotel !
cathy
Verified Expedia guest review
8/10 Very good
16 Jul 2015
Lovely hotel and pleasant staff
This place is a little old and when we first arrived we were a little nervous. The charm of the staff and place was quickly apparent though and we thoroughly enjoyed ourselves. The room had no aircon which was a little alarming during the weather we had but it wasn't a major issue. The restaurant onsite though was amazing. Incredible food and wine and great service. Would come again just for the restaurant.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
10 Jul 2014
Staff could not have been more accommodating.
Great restaurant. Convenient location. Attentive staff. Would definitely return.
Verified traveller
Verified Expedia guest review
6/10 Good
22 Dec 2024
RAS
Berge
Berge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Redouane
Redouane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Excellent
Chambre impeccable, spacieuse. Le restaurant est excellent, les produits sont de très bonne qualité. Et le petit dejeuner etait royal avec beaucoup de choix mais egalement très qualitatif.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Excellent séjour
Jean Paul
Jean Paul, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Jul 2024
benito
benito, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Jun 2024
Jean Louis
Jean Louis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
Philippe
Philippe, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
Séjour extraordinaire
Un séjour une fois de plus exceptionnel !!
De l’accueil à la chambre c’est un 0 faute !
Et la cuisine…un véritable régal pour les yeux et les papilles !!
Gaëlle
Gaëlle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2024
l'interieur des chambres bien décorée
sur le site de hotel.com la photo de l'extérieur n'est pas très réussie mais la déco des chambres est TB. lit confortable. seul bémol = très mal insonnorisé, on entend le voisin éternuer. Hotel situé "en bas" de la ville c'est à dire pas vraiment dans le centre mais facile de se garer. PDJ bien