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Madelise Central Grand Hotel

4.5 star property
Luxury hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Madelise Central Grand Hotel

Terrace/patio
43-inch LCD TV with digital channels, computer monitors, printers
Executive Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds
Reception
Exterior
In the heart of Hanoi, Madelise Central Grand Hotel offers a luxurious retreat. Unwind with a body wrap or deep-tissue massage at the spa, connect with free in-room WiFi, and explore nearby Thang Long Water Puppet Theatre. Bike rentals are available for you to discover more of Hanoi Old Town Night Market.

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Non-smoking
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Digital TV service
  • Premium bedding

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7a Hang Mam - Hoan Kiem - Ha noi, Hanoi, Ha Noi, 100000

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 4 min drive
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 28 min walk

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Madelise Central Grand Hotel

Madelise Central Grand Hotel offers a great location, putting you within a short 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps or body treatments. This luxurious hotel is also within a 15-minute walk of St. Joseph's Cathedral of Hanoi and Hanoi Opera House.

Languages

English, French, Vietnamese, Vietnamese (Sign language)

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Spa services
  • Lockers available
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Visual doorbell notification
  • Closed-captioned TV
  • Visual fire alarm
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 43-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Microwave (on request)
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Thai massages and body wraps. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Spa fee: VND 300000 per person, per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000.00 per room (one-way)

Children & extra beds

  • Airport shuttle service for children costs VND 100000.00 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover

Also known as

Madelise Central Hotel Hanoi
Madelise Central Grand Hotel Hotel
Madelise Central Grand Hotel Hanoi
Madelise Central Grand Hotel Hotel Hanoi

Frequently asked questions

Does Madelise Central Grand Hotel offer free cancellation for a full refund?

Yes, Madelise Central Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Madelise Central Grand Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Madelise Central Grand Hotel?

Sorry, there's no on-site parking at Madelise Central Grand Hotel.

What are the check-in and check-out times at Madelise Central Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Madelise Central Grand Hotel and nearby?

Madelise Central Grand Hotel has spa services.

Are there restaurants at or near Madelise Central Grand Hotel?

Yes, there's an on-site restaurant.

What's the area around Madelise Central Grand Hotel like?

Madelise Central Grand Hotel is in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 6 minutes' walk from Hanoi Old Town Night Market.

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Madelise Central Grand Hotel Reviews

Reviews

4.8

5.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff was accommodating and helpful. Great location, easy walking to places of interest.
Douglas, 1-night trip

2/10 Poor

There are many hotels in Hanoi and I would seriously advise you find another one. While this is well located, the room was not clean. ( actually an understatement) The floors were so dirty we couldn’t imagine taking off our socks, the bathroom commode leaked all over the floor, the shower barely worked, the room and bath were musty and smelled of mildew. The photos show a room that was obviously not ours, as it was cheaply furnished with plastic covered chairs and sofa. The bed was very uncomfortable and the pillows felt like they were stuffed with golf balls. We left after 1 night into a 5 night reservation, only because we arrived so late we couldn’t relocate immediately. Did not get a refund but the staff did not seem surprised that we were leaving early. They do not serve breakfast despite advertising it. This is not worth the money.
Caryl, 5-night trip

2/10 Poor

JAEEUN, 1-night trip