In a lush regional park setting, Hotel El Jaguar offers a tranquil retreat. Begin your day with a breakfast buffet and unwind in the garden or take advantage of one of two outdoor pools. With free WiFi and multilingual staff, guests have praised this hotel's attentive service.
Teotihuacan Archaeological Site - 1 min walk - 0.0 km
Pyramid of the Moon - 7 min drive - 1.9 km
Pyramid of the Sun - 10 min drive - 1.9 km
Animal Kingdom Theme Park - 17 min drive - 7.2 km
Basilica of Our Lady of Guadalupe - 57 min drive - 55.6 km
Getting around
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 47 min drive
Benito Juarez International Airport (MEX) - 58 min drive
Restaurants
La Gruta Teotihuacan - 18 min walk
La Cueva - 16 min walk
Restaurante el Jaguar - 16 min walk
Mayahuel Restaurante & Grill Teotihuacán - 12 min walk
Restaurant Bar 5 Estrellas - 13 min walk
About this property
Hotel El Jaguar
Hotel El Jaguar offers a fantastic location, putting you only steps from Teotihuacan Archaeological Site. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
At a glance
DONE
Hotel size
24 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site parking includes off-street options
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 8:30 AM–11:00 AM
Restaurant
Bar/lounge
What to do
Bike rentals nearby
Services
Front desk (limited hours)
Romance packages
Facilities
Garden
2 outdoor pools
Banquet hall
Room amenities
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel El Jaguar Hotel
Hotel El Jaguar Teotihuacan
Hotel El Jaguar Hotel Teotihuacan
Frequently asked questions
Does Hotel El Jaguar offer free cancellation for a full refund?
Yes, Hotel El Jaguar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Jaguar?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel El Jaguar?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel El Jaguar?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel El Jaguar and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel El Jaguar?
Yes, there's an on-site restaurant.
What's the area around Hotel El Jaguar like?
Hotel El Jaguar is a short 4-minute walk from Pyramid of the Moon and 7 minutes' walk from Pyramid of the Sun.
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Reviews
Hotel El Jaguar Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.8
Amenities
9.0
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was incredible, tasty, and magnificent. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
12 Dec 2025
Nice stay, very helpful staff, and had small play area for young kids.
SIvan
SIvan, 2-night trip
Verified
10/10 Exceptional
25 Dec 2025
So far the staff has been nothing but incredibly helpful and very nice. The hotel is clean and has really pretty views all around ! We would definitely recommend :)
Yanetxi
Yanetxi, 1-night trip
Verified
10/10 Exceptional
25 Mar 2025
Staff was very nice. Location was excellent. Service was hospitable.
Margaret
Margaret, 2-night trip
Verified
10/10 Exceptional
22 Feb 2025
Great location near the pyramids and fantastic ser
Fantastic service and coordination with restaurant staff. Great breakfast. Walking distance to both Sun and Moon pyramids.
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
15 Dec 2024
Close to the puramids if you're up for a walk. The staff was super friendly and courteous.
Crystal
Crystal, 1-night trip
Verified
10/10 Exceptional
9 Jul 2025
The place was at a perfect location. Staff was very friendly and helpful. Our water shut off for whatever reason and they immediately gave us another room without any issues. If your doing the Paramides highly recommend staying here.
Joel
Joel, 1-night trip
Verified
8/10 Very good
18 Nov 2025
We arrived at the hotel early. But they gave us a room early. That’s always pleasant. But as we were checking in, my husband realized that he’d left his phone in the Uber. They were very helpful in helping us retrieve it. After the first night in a very cold room, they were very accommodating in moving us to a better room.
The buffet was excellent but it wasn’t clear to us until after that it was not free.
Terie
Terie, 2-night trip
Verified
10/10 Exceptional
14 Nov 2024
It is very close to Teotihuacan. Generally a good place but staying in a triple room, the shower has no privacy which is not nice and made us a bit uncomfortable.
Tina
Tina, 1-night trip
Verified
10/10 Exceptional
31 Jul 2024
The place was conveniently located next to the pyramids and on the boarder of the neighboring Pueblo. Basic accommodations, pools, restaurants, etc…
The best thing about the whole experience was the hospitality! Some of the best I’ve ever had!
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
4 Nov 2024
Clean room
Rafael
Rafael, 1-night trip
Verified
6/10 Good
18 Nov 2024
The hotel grounds are very clean and well maintained. The hotel room does need to be upgraded and no amenities other than a travel size shampoo and conditioner. We also stayed in a room where there is a night club/bar just across the garden. The music was extremely loud and it went on well into the night. On a positive note, Daniela at the front desk was very helpful and super accommodating.
Veronica
Veronica, 2-night trip
Verified
10/10 Exceptional
18 Aug 2024
Our stay at El Jaguar
This has been one of our best experiences in any hotel. The staff were always on top of things and very friendly. Especially Ara, our receptionist. She went beyond her duties to make sure we were comfortable and made our experience fabulous. The breakfast was so delicious and there were many options to choose from. Everything was so clean. They wake up early to make sure everything is in perfect shape. The swimming pool was clean and the water was warm. Gracias Sra Ara for making our stay wonderful
Diana
Diana, 2-night trip
Verified
6/10 Good
9 Jan 2025
No hot water in shower but has hot water in the bathroom sink. The room was cold and has no temp control (weather was cold when sun was down on January 1st) Room & furniture was outdated and bed was uncomfortable. However, the staff were warm and helpful, and the larger selection hot breakfast buffet was incredible and tasty.
Mary
Mary, 1-night trip
Verified
2/10 Poor
17 Feb 2025
I booked this property due the advertised 1 minute walk to the pyramids. In reality it was a 10 minute walk. Our room had no cold water to shower or flush the toilet. The club next door boomed all night until 3am. On a positive note the staff were friendly and helpful. The room was expensive through Expedia and didn’t come with breakfast. A poor choice of hotels and a bad experience.
michele
michele, 1-night trip
Verified
10/10 Exceptional
1 Jan 2026
The room was spotless and the pool delightful. Included buffet breakfast was magnificent. Excellent location 5 mins walk to see the pyramids. Only issue was there a late night party at the restaurant with loud music.
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
10 Feb 2025
Excelente hotel
Oswal
Oswal, 1-night trip
Verified
2/10 Poor
12 Jun 2025
This hotel is closed.
ROBERT
ROBERT, 1-night trip
Verified
10/10 Exceptional
25 Jun 2025
Friendly
osmar
osmar, 3-night trip
Verified
10/10 Exceptional
4 Aug 2024
Everything was good
Cecilia
Cecilia, 3-night trip
Verified
2/10 Poor
5 Dec 2024
Water supply is necessary
Xiaohua
Xiaohua, 2-night trip
Verified
10/10 Exceptional
18 Nov 2024
I like all , in general all very good, thanks very much, come back next year.
So long
Ma de la Luz
Ma de la Luz, 2-night trip
Verified
6/10 Good
21 Sep 2024
We booked a room with a balcony through Expedia and paid more for it. When we checked in, the only room available was without balcony or view.
Antony
Antony, 1-night trip
Verified
4/10 Fair
22 Dec 2024
Our stay was decent overall, but there were some major downsides. The walls are very thin—you can hear everything happening around you. We stayed in a room close to the restaurant upstairs, and unfortunately, they hosted two parties back-to-back, keeping us awake until 2 a.m. each night.
Additionally, the breakfast service was disappointing. The property seems to prioritize servicing the hot air balloon companies over their own guests, which left us feeling overlooked. While the location is convenient, the lack of sleep and subpar service made the experience less enjoyable than we had hoped.
Cindy
Cindy, 2-night trip
Verified
2/10 Poor
14 Feb 2025
This was one of the worst places I’ve stayed. Like my daughter described it”it was hell, unable to sleep” is super noisy due to their night club next door. Nothing is sound proof. You can hear everyone outside the room, at 8 am some loud noise kicked in, maybe an AC unit! Loud! It woke us up. We had No TV signal and No internet. One of the workers said their internet is usually bad and it goes out often 😠The pool is cold water. So unless you like cold water you can’t really get in, always ask if the pool is heated. Space between bed is like 10 inch apart no night stand in between of course so you have to put your stuff in the floor, bathroom ceiling and walls have some water damage or some type of mold, no sense of safety due to the room door because it has a regular house lock knob and so many little things that kill the experience
Mirna
Mirna, 1-night trip
Verified
10/10 Exceptional
29 Mar 2026
Había un poco de ruido en el exterior, pero fuera de eso nuestra estancia fue muy agradable. Volveremos pronto.