Casa Ordoñez

2.5 star property
City centre Cuenca hotel with bar/lounge

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December 2024
January 2025

Photo gallery for Casa Ordoñez

Interior
Exterior
Interior
Senior Suite | Room amenity
Fireplace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Free breakfast
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Self parking
  • Bar/lounge
  • Room service
  • Meeting room
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance
  • Ballroom
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate dining area
  • Living room
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

Highlights

Separate dining area
Separate sitting area
Fireplace
Premium bedding
Select Comfort bed
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Premium bedding
Select Comfort bed
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Senior Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Premium bedding
Select Comfort bed
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Mariscal Lamar 859, Cuenca, Azuay

What's nearby

  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 4 min walk - 0.4 km
  • Plaza Rotary Market - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 12 min walk - 1.1 km
  • Alejandro Serrano Aguilar Stadium - 19 min walk - 1.6 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • 14n - Antonio Borrero Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 5 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Terminal Terrestre Station - 19 min walk
  • Unidad Nacional Tram Station - 22 min walk

Restaurants

  • ‪New York Pizza - ‬5 min walk
  • ‪Negroni - ‬4 min walk
  • ‪El Confesionario - ‬3 min walk
  • ‪Hot Dog del Tropical - ‬2 min walk
  • ‪Balcon Quiteño - ‬5 min walk

About this property

Casa Ordoñez

Enjoy your visit to Cuenca with a stay at Casa Ordoñez. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily between 7:00 AM and 10:30 AM. Public transportation is close by: Gaspar Sangurima Tram Station is only 7 minutes on foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; check-in end time: 9 PM
    • Minimum check-in age – 19
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Reception hall

Room amenities

Be entertained

  • Cable TV channels

Sleep well

  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Children & extra beds

  • Rollaway beds are available for USD 45.0 per day

Parking

  • Self-parking costs USD 10 per day

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
This property accepts credit cards.

Also known as

Casa Ordoñez
Casa Ordoñez Cuenca
Casa Ordoñez Hotel
Casa Ordonez Hotel Cuenca
Casa Ordoñez Hotel Cuenca
Casa Ordoñez Hotel
Casa Ordoñez Cuenca
Casa Ordoñez Hotel Cuenca

Frequently asked questions

Does Casa Ordoñez offer free cancellation for a full refund?
Yes, Casa Ordoñez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Ordoñez?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Ordoñez?
Yes. Self-parking costs USD 10 per day.
What are the check-in and check-out times at Casa Ordoñez?
Check-in start time: 1 PM; check-in end time: 9 PM. Check-out time is 11 AM.
What is there to do at Casa Ordoñez and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.
What's the area around Casa Ordoñez like?
Casa Ordoñez is in Downtown Cuenca, a short 7-minute walk from Gaspar Sangurima Tram Station and 3 minutes' walk from Calderon Park.

Casa Ordoñez Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Very good

Great stay at Casa Ordonez!
We spent two nights in Cuenca to visit one of our workers and while there stayed in the Casa Ordonez. We stayed there because the reviews were so good. We were impressed by the friendliness of the owner and his staff. They were quick to meet all our needs, put us in a better room the second night, arranged tours for us and we just appreciated them so much. Breakfast was very good and different every day!
Corinne, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Grand hotel in the heart of old town
This is a wonderful hotel with great service in the heart of old town but off the main street, thus avoiding the street noise. The owner, Alberto, is a wonderful man who had lived in the USA and returned to this family property to turn it into a hotel. The rooms are historic just as the building but very comfortable. The location is quite walkable to many of the historic sites, museums, and restaurants. I highly recommend this hotel and would definitely stay here again.
kathleen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Historic area with easy access to restaurants and the old city square
Tjoe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

James, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staying at Casa Ordoñez was wonderful. The staff was very nice, especially the owner. He gave lots of useful information about what to do in Cuenca. The breakfasts were delicious. I definitely recommend Casa Ordoñez.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel in all areas
100% recommend staying here! We were greeted by the warm and friendly Alberto, who explained that this hotel was a family home at one point- very beautiful and well maintained with pride. It has so much character. During our 5 day stay, Alberto and all staff members were ultra helpful and charming. Alberto helped us arrange transportation to Vilcabamba and recommended things to do in Cuenca. I never expect people in other countries to speak English to us, but Alberto has perfect English, which is a nice bonus! Location is perfect- about a 5 minute walk to Parque Calderon and the bustling city center. There are lots of shops and restaurants nearby so you can take your pick with any type of cuisine. Our room had a private bathroom and was spacious. Breakfast each morning was prepared fresh with varying items from day to day. One morning is French toast and fruit, the next is avocado toast and eggs. We were always pleasantly surprised!! I cannot complain about one thing. If you are still debating which hotel for your Cuenca stay, you should choose this one.
Shannon, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice ..!!
Charming hotel near all best places to see. Entire staff is friendly and knowledgeable. Speak both Spanish and English.
Ronnie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The owner and staff made me feel like family; very helpful.
J Asha, 7-night trip
Verified Hotels.com guest review

8/10 Very good

A nice and friendly hotel. Excellent location. Nice breakfast. Big and spacious room, just the shower was a little bit crowded.
Orly, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Felt like home
We were greeted by the owner Alberto right away and him and Edwin at desk were amazing. They were helpful with questions about activities, locations, and taxis. We would definitely go back.
Denise, 6-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Historical, lots of character, perfect location
Beautiful historical home, like staying in a small museum, helpful staff, amazing location two blocks from main plaza, interesting and friendly owner, discounts to the thermal spa offered.
2-night trip
Verified Hotels.com guest review

8/10 Very good

My brother and I very much enjoyed our stay at Casa Ordonez. It is centrally located in the historical district amidst all the sights. Our room was large, clean and spacious. The staff was attentive, courteous, and the breakfasts were very good. The only minor drawback is that that our room named, Isabel, had an interior view rather than a street view so it may feel a bit claustrophobic to some guests. Still, I highly recommend Casa Ordonez for visitors to the city of Cuenca!!
Elizabeth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, extremely friendly.
Lovely historic home converted into a comfortable hotel. Extremely friendly and helpful staff who provided very useful information about the area and arranged drivers for touring.
Ellen, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

One of those few memorable hotel stays
This place has a unique charm that made us feel at home and also taken back in time. The care that the Ordonez family has taken to maintain a past-era Ecuadorian house built with an old Spanish design is tremendous. The house has been restored in a classic vintage. The 1890s house still has some original era doors and other features. For those features that are gone, the Ordonez family has done a remarkable job of getting replicas from the same era. The furniture, too, brings one back in time. Few hotels have a unique and extraordinary character that inspires a guest who walks in. This hotel is one of the few I’ve experienced. In addition, Alberto and the rest of the staff were extremely welcoming, making us feel at ease. They helped us in advising on tours, transportation, festivals, etc. They have great advice that helped us arrange affordable visits in Cuenca and the area. One of the other great aspects of this hotel is the location, right in the historical center of Cuenca, and only two blocks from the main square with the historical cathedrals. The location is ideal. Finally, the value of the hotel is outstanding. In other countries, this hotel would be very expensive. Yet this hotel, which has a “hostal” sign in front, is priced like a hostel yet has the ambiance and feeling of a high-end luxury boutique hotel. We extended our stay in Casa Ordonez and Cuenca because we so enjoyed the stay in both the lovely city and the lovely hotel.
Brian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Place
Staff and owner are incredibly helpful and nice. The hotel and room are clean and have a ton of character. The location is perfect for walking around Cuenca. Loved it and would highly recommend.
Jessie, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

The property was just perfect! The character and history of the building was amazing. The staff were great and very helpful. I would highly recommend this hotel to anyone visiting Cuenca. This is a true gem. Janice
Janice, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Centrally located
It’s historic and though it could use an upgrade or two, it would take away from the history and so I would recommend it leave everything the way it is. It’s a nice experience and would recommend it without reservation
nelson, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Unbelievable value! Felt like family!
The hotel was beautiful, the staff outstanding, the area was amazing and the overall value was unbelievable. Need I say more? If so, then read my review on trip advisor!
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Clean rooms,hot water, helpful staff, great location
Alfredo;Sherri, 2-night trip
Verified Expedia guest review

10/10 Exceptional

¡Llegamos a casa!
Great place to stay. Colonial feel I a mansion-like estate. Great breakfast and wonderfully caring staff! Family owned and operated! It felt like coming home!
Andres, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Our favourite hotel in Ecuador
A beautiful old hotel that has been updated with modern conveniences. Very close to the main square, the new Cathedral, etc. The interior courtyard is a lovely place to have breakfast, and their is a couple comfortable lounge upstairs. The staff are very helpful, and the breakfasts delicious. We have already recommended this hotel to friends who will stay here.
Kevin, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Join the family in Cuenca
Alberto and his team were superlative hosts and made us feel like part of his extended family.
Thomas, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Emily, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay - highly recommend!
This beautiful hotel is family owned and operated. Perfectly located, tastefully renovated and furnished with antiques. The staff is excellent and they always helped me to feel welcome. The beds are comfortable, there is plenty of hot water, the wi-fi is fast and reliable,and the whole place is impeccably clean. The breakfasts are not to be missed! I highly recommend this hotel.
Bradley, 4-night trip
Verified Expedia guest review