Cathedral of Santa Maria de Vitoria - 10 min drive - 4.1 km
Getting around
Vitoria (VIT) - 9 min drive
Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
Vitoria-Gasteiz Station - 17 min drive
Manzanos Station - 18 min drive
Restaurants
Centro Asturiano Covadonga - 9 min walk
Cafetería Morgan - 7 min walk
The Colors - 9 min walk
Harley Davidson - 14 min walk
Restaurante Basajaun - 13 min walk
About this property
Gran Hotel Lakua
Enjoy your visit to Vitoria-Gasteiz with a stay at Gran Hotel Lakua. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna.
Languages
English, French, Spanish
At a glance
Hotel size
145 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (EUR 14.00 per day)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for on-site parking
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business centre
Meeting rooms
Conference space (495 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
Full-service spa
Sauna
Massage/treatment rooms
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
No plastic water bottles
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Air conditioning
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Bath only
Bidet
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
Parking
Covered self-parking costs EUR 14.00 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
State tax ID – A01281187
Also known as
Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz
Frequently asked questions
Does Gran Hotel Lakua offer free cancellation for a full refund?
Yes, Gran Hotel Lakua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gran Hotel Lakua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gran Hotel Lakua?
Yes. Self-parking costs EUR 14.00 per day.
What are the check-in and check-out times at Gran Hotel Lakua?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Gran Hotel Lakua and nearby?
Gran Hotel Lakua has a spa and a fitness centre.
Are there restaurants at or near Gran Hotel Lakua?
Yes, there's an on-site restaurant.
Gran Hotel Lakua Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
17 Jul 2024
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Susan
Susan, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2024
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Martyn
Martyn, 1-night business trip
Verified Expedia guest review
6/10 Good
9 Jun 2024
Mauricio
Mauricio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jun 2024
Excellent. Staff is very courteous and professional.
Rafael A
Rafael A, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
8 Apr 2024
Lynne
Lynne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2024
No Microwave
VU
VU, 6-night trip
Verified Expedia guest review
2/10 Poor
8 Feb 2024
Megan
Megan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Jul 2023
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Gareth
Gareth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jan 2023
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2021
Nice hotel, bit worn.
Nice hotel for a business stay. Maybe little bit worn
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2021
Good
Good
But sad we need to paid 20€ by hour to access to the pool .
Marco
Marco, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Sep 2021
Lorna
Lorna, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 Jan 2021
Business trip
Perfect stay for our business trip. Clean and had everything we needed
Kristina
Kristina, 1-night business trip
Verified Hotels.com guest review
6/10 Good
22 Dec 2020
David
David, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2020
Grant
Grant, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Apr 2020
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2019
Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
19 Sep 2019
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2019
Very good hotel!
The Basque Country is one of my favorite places in the world. Vitoria is the more formal, conservative city of the big 3 that includes Bilbao and San Sebastian - a bit more progressive. But Vitoria has much to offer and is a good center base to be all over the area. The Grand Hotel Lakua is my place of preference - local flavor, professional, attentive service and a very comfortable hotel. The only negative is that it's location is not central and towards the highway. But this is not a big city and everything is relatively close by. I've stayed here before and my experience was equally good. The restaurant is good and the cafe on the end of the building is also very good and inviting. Breaksfasts are excellent. Highly recommended!
C. G.
C. G., 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2018
Odette
Odette, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
21 Aug 2018
Excellent price for 5* hotel
Good stop over place and well priced. Great facilities but the Breakfast too pricey. Also didn’t like the see through glass door for the toilet. Parking was ok but limited. Otherwise, a great hotel.
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2018
Steve
Verified Hotels.com guest review
8/10 Very good
7 Jan 2018
Food
The hotel is nice have stayed there three times, this time sent food away very bad, did take it of the bill, but no the point.
brian
brian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2017
Great Hotel
Arrived late at night after a long journey to find the cafe was still open which was fantastic. Served by friendly staff and the food was very tasty. Our room was spacious and quite plush with a comfy bed and fridge. On the outskirts of town which was very convenient for us. Highly recommend and would definitely stay again
Christine
Christine, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
14 Aug 2016
Hotel is nice, staff could be more friendly. Its almost 10-15 min from the city center.