Hotel New Ueno offers a great location, putting you within a short 10-minute walk of Ueno Park and Ueno Zoo. Free perks include WiFi and wired Internet. Also, Sensoji Temple and Tokyo Skytree are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Inaricho Station is 8 minutes away and Ueno-okachimachi Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
72 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7 AM–9 AM
Water dispenser
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
17-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Pillow-top mattress
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately JPY 1430 for adults and JPY 1430 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: PayPay.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation.
Also known as
Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo
Frequently asked questions
Does Hotel New Ueno offer free cancellation for a full refund?
Yes, Hotel New Ueno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Ueno?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Ueno?
Sorry, there's no on-site parking at Hotel New Ueno.
What are the check-in and check-out times at Hotel New Ueno?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 10 AM.
What's the area around Hotel New Ueno like?
Hotel New Ueno is in Ueno, a short 8-minute walk from Inaricho Station and 5 minutes' walk from Ueno Park.
Hotel New Ueno Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Nov 2024
Yuet Ngo Rosanna
Yuet Ngo Rosanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Yumi
Yumi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Good location
Yukiko
Yukiko, 2-night family trip
Verified Expedia guest review
8/10 Very good
24 Jun 2024
Hotel is very near ueno station. Just a crossing away. Convenient place for shopping. However room was very small for 3pax. Apparently a Double bed room was converted to triple room with add on bed. Side table and chair was moved to a corner outside the toilet. Hardly had any space to walk, only can open lugguage one at a time with toilet door closed. Only 1 room key was given and had to slot in the room to on the lights. We cannot leave the room unless all 3 of us leave together as the lift needs the card to tap in. Requested to ne given 2 room cards instead after which
Alisen
Verified Expedia guest review
6/10 Good
18 Jun 2024
Convenient location.
Judy Yuk Fung
Judy Yuk Fung, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
7 Jun 2024
Location
Janet
Janet, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
地点很棒,近上野车站, 出入交通便利。工作人员非常热情、周到。推荐!
Lily
Lily, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Apr 2024
Location to Ueno station, and Ameyoko market. Great food
donahugh
donahugh, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2024
I have been here many times. Ok?
Stephan
Stephan, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Mar 2024
Location location location
The room is small but reasonably clean. The two tiny garbage cans can cannot hold more than one noodle cup or a plate. Coffee in the room was delicious. Wish they also have some black tea. Literally across the street from Ueno station, the location is a 10. The cleaning lady was friendly and helpful.
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 Mar 2024
The staff are friendly and helpful. The room was not very clean, thick dust on the temperature control and hair on the carpet. The room was very small. I’ve stayed in much nicer hotels in Tokyo for less money
kelly
kelly, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 Mar 2024
Near from station
Nikesh
Nikesh, 1-night romance trip
Verified Expedia guest review
8/10 Very good
14 Mar 2024
There’s a refreshing drink innthe counter, a welcome drink I suppose.
Grace
Grace, 1-night trip
Verified Wotif guest review
10/10 Exceptional
5 Mar 2024
Excellent location.
Breakfast could have been better. Eggs and toast and hash round would have been nice.
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Feb 2024
Jelyn
Jelyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2023
Best service experience so far.
Guanting
Guanting, 2-night trip
Verified Expedia guest review
8/10 Very good
13 Dec 2023
Ideal for a quick transit or near the Ueno station. Location is very good sacrificing a bit of comfort as the rooms are smaller.
Patrick
Patrick, 3-night family trip
Verified Expedia guest review
6/10 Good
8 Nov 2023
Chin Lip
Chin Lip, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2023
CHANA
CHANA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2023
เป็นโรงแรมที่ใกล้สถานี Ueno มาก ในราคาไม่แพง ลงลิฟต์ที่ Main Exit ของสถานี แล้วเดินลากกระเป๋ามาไม่ไกลก็ถึงโรงแรม ห้องค่อนข้างเล็กแต่ก็เข้าใจได้ว่าตามสไตล์ Business Hotel ใน Tokyo เนื่องจากอยู่ในย่านผู้คนพลุกพล่าน ต้องทำใจเรื่องเสียงสักหน่อย มีรถหวอวิ่งผ่านอยู่เรื่อยๆ โรงแรมมีตู้กดน้ำแข็งและน้ำดื่มตรงล็อบบี้ มีเครื่องซักผ้าแต่ต้องขอกุญแจห้องจากพนักงาน เลยไม่ค่อยสะดวกเท่าไหร่
Apisilp
Apisilp, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2023
Yan
Yan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2023
The location is incredibly convenient from Ueno Station. Front desk staff and breakfast staff are very nice and friendly. Check in was quick and there are nice treats for guests. My room was spotless, well-appointed, and quiet. I would stay here again in a heartbeat.
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2023
Excellent good value hotel
Excellent value for money in a great location and very friendly pleasant staff
Would definitely stay again
Alexander
Alexander, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2023
really Close the the train Station, and close to some amazing restraunts. and i dont mean the wendy's on the corner all though it was really good as well.
Timothy
Timothy, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
6 Sep 2023
Ended up with a smoking room, when we ckearly booked for non-smoking. That said, a dated property but well maintained with a helpful front desk.