Bejuco to Basket Interpretation Center - 3 min walk - 0.3 km
Mirador Colina Iluminada - 19 min walk - 1.6 km
Barbas Bremen Nature Reserve - 5 min drive - 2.8 km
Main Square - 20 min drive - 19.7 km
Getting around
Pereira (PEI-Matecaña Intl.) - 78 min drive
Armenia (AXM-El Eden) - 94 min drive
Cartago (CRC-Santa Ana) - 112 min drive
Manizales (MZL-La Nubia) - 27.7 miles/44.6 km
Airport shuttle (surcharge)
Restaurants
Restaurante Jose Fernando - 1 min walk
La Fonda Paisa - 3 min walk
Helena Adentro - 2 min walk
Café Del Guadual Circasia, Quindío - 22 min drive
Fonda Asael - 3 min walk
About this property
Hotel Casa Helena
Hotel Casa Helena is a great choice for a stay in Filandia.
Languages
English, Spanish
At a glance
Hotel size
5 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Accessibility
Front entrance ramp
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Portable fan
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Shower only
Soap
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Meal delivery service
More
Housekeeping (on request)
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 180000 per vehicle (one-way. Maximum occupancy 4)
Late check-in between 10:00 PM and 7:00 AM can be arranged for an extra charge of COP 25000
Credit card charges are subject to an extra charge of 4 per cent
Housekeeping is offered for an extra charge of COP 20000 per night
Children & extra beds
Airport shuttle service for children up to age 18 costs COP 180000 (one-way)
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Property Registration Number 187850
Frequently asked questions
Does Hotel Casa Helena offer free cancellation for a full refund?
Yes, Hotel Casa Helena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Helena?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Helena?
Sorry, there's no on-site parking at Hotel Casa Helena.
Is an airport shuttle service offered by Hotel Casa Helena?
Yes, an airport shuttle is available. The charge is COP 180000 per vehicle one-way.
What are the check-in and check-out times at Hotel Casa Helena?
Check-in start time: 2:30 PM; check-in end time: 10:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Casa Helena?
No, this hotel doesn't have a casino, but Rio Casino (9.5 mi) and Casino Rivera (10 mi) are both nearby.
What's the area around Hotel Casa Helena like?
Hotel Casa Helena is a short 3-minute walk from Street Stuck in Time and 3 minutes' walk from Bejuco to Basket Interpretation Center.
Hotel Casa Helena Reviews
Reviews
10
Exceptional
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